26 to 50 of 60 Permanent ITIL Jobs in the West Midlands

the ability to communicate and advise effectively to non-technical internal customers. Degree Level Education in a relevant subject Hold a professional qualification in ITIL Foundation Have had 3 years plus industry experience of working as an Integration Engineer within a medium to large sized organisation. Have good expertise and more »

activities which may require reprioritisation to satisfy changing business needs Person Specification Education/Qualifications Essential Relevant IT qualifications Desirable Relevant IT qualifications including ITIL or simillar Knowledge Essential Relevant Knowledge Demonstrated Skills and Personal Qualities Essential Skills and Personal Qualities demonstrated Experience Essential Relevant industry and/or customer more »

Skills: Service Delivery Management experience Knowledge of working with Public Sector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills Able to work to/and manage SLAs and KPIs Able to travel to customer sites more »

monitoring, task automation, and modern tooling. Experience in managing internal and third-party partners. Vendor management expertise. Ability to deliver outstanding service under pressure. ITIL/ITSM v3 Certification desired. Experience in support operations across various core technologies:Web App Integrations and APIs Customer Data platforms Please apply and a more »

knowledge (DHCP, DNS, TCP/IP) will be highly beneficial. Setup and administration of endpoints (laptops, desktops, mobile phones, tablets) Experience working in an ITIL environment (knowledge of Incident Management, Change Management etc), any ITIL certifications will be highly favoured Possess excellent communication skills with the ability to explain technical more »

Senior Infrastructure Engineer Retail/Technology/ITIL Up to £54,000 base salary + £5k car allowance Hybrid- West Midlands I am looking for a Senior Infrastructure Engineer to join a growing retail brand who are in the process of modernising their technology estate, with significant investment in IT. more »

including GDPR & Data Protection Act 2018, ISO:27001 etc Experience in dealing with a wide range of Information Security matters and operating in an ITIL based environment. Strong problem-solving ability, with flexibility to think creatively and adapt to and implement rapidly changing environments and services. Incident management experience and more »

the appropriate experience within an equivalent role Relevant security qualification eg: CISSP/CRISC/CISM/CISA etc: To be ISO27001 certified and ITIL certified/trained and GDPR aware To be passionate about IT Security - keeps up-to-date with industry trends To be an effective communicator to more »

technical background in IT, covering operating systems, databases, integrations, cloud-based Software/Platform/Infrastructure-as-a-Service, business continuity and information security. ITIL Service Management Processes and understanding of the full SDLC James Andrews Technology is acting as an employment agency and business in relation to this role more »

have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator, Hashicorp Terraform Associate, Oracle Linux Certification, ITIL Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development more »

Technical Service Architect Up to £70k (DOE) + Bonus Staffordshire MSP ITIL SC Clearance (Only SC Eligibility is Essential) Now this is a role to shout about. Have you ever fancied working on high level security projects in a role which will enable you to be gain SC and DV more »

ability to stand firm when challenged. Undergraduate degree in information technology, computer science, or related discipline; relevant professional certifications (eg, CISA, CISSP, CCAK, CCSP, ITIL, COBIT) preferred. This is an excellent opportunity for an IT professional to join a growing function, engaging in emerging technologies and offering vast career development. more »

operations, promptly reporting any issues. Your attention to detail will maintain our high standards. What we are looking for: Ideally degree educatated or equivalent ITIL Foundation Lean 6 Sigma Experience of CRM and ITSM Systems Strong experience in an MSP Deep understanding of technologies within our portfolio Evidence of building … clear and concise reports and documents Experience in a technical support/assurance environment or a similar customer-facing role Display strong understanding of ITIL methodology and disciplines. Excellent communication, leadership, and interpersonal skills Strong analytical, problem-solving, and decision-making skills Proficiency in Microsoft Office and other IT tools more »

Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. Knowledge of ITIL framework and best practices. Strong oral and written communication skills with demonstrable experience communicating cross-functionally with end users and product owners in formal and … informal settings. Ability to use Microsoft Office 365 products and Microsoft Teams Desirable: Certification in ITIL Foundation or relevant field. Experience with data analysis and reporting tools. Knowledge of industry standards and regulations related to problem management. Domain/Tool Knowledge Familiarity with Jira and Confluence. Familiarity with working in more »

Demonstrable experience in a portfolio management role within an IT organisation or Digital environment IT Portfolio management knowledge or awareness of industry standards (e.g., ITIL, SAFe practices) Stakeholder management and influencing skills (specifically at a senior level), with shown experience of working successfully with diverse stakeholders to ensure that activities more »

Management Solutions Software/Hardware Infrastructure Patching End User Hardware - Laptops/Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a newly created team … be part of the journey!!! Working autonomously under your own initiative but in a collaborative company, someone who is proactive and likes working to ITIL best practice. Due to the nature of the business this would suit someone who currently holds Security Clearance, or be able to obtain SC clearance more »

in the event of staff sickness & holiday or where required. On-boarding of new sites, including implementation & migration of all services, files & folders & hardware. ITIL Service Transition Change Management - Manage the change management process and ensure that all stakeholders are protected from any risk that a change may create. Manage … anti-virus Experienced in the management and implementation of managed wireless solutions, especially Aruba, with the ability to configure Guest networks and 802.1x security ITIL Knowledge If you are a proactive individual with a passion for IT and possess the above skills, we invite you to apply for this exciting more »

Support Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within an ITIL environment is required for a well-established company based in Ross-on-Wye, Herefordshire. SALARY: up to £45,000 per annum (depending on experience) + … Support Engineer/IT Systems Technician/Infrastructure Engineer who has experience with Microsoft Windows Server, Network Devices (Switches, Routers, VLANs, WIFI) within an ITIL environment. Working as a Technical Support Engineer/IT Systems Technician/Infrastructure Engineer you will join the Companys international team of IT Specialists who … solutions Supporting IT colleagues with troubleshooting client PC issues Designing and implementing new technical processes and policies CANDIDATE REQUIREMENTS Familiar with working in an ITIL based organisation Excellent skills with Windows Server and Client Great understanding of networking, preferably Cisco A desire to learn new skills and provide excellent levels more »

with the latest inDesktop,Server,Network, andSecuritytechnologies. NOC/SOC Mastery: Youre well-versed in network and security operations. Think monitoring, infrastructure management, and ITIL processes (Change, Release, Problem). Data Connectivity: Your knowledge extends to data connectivity technologies. You understand the backbone of digital communication. Cloud Insights: While not … Wireless Juniper and Aruba Data Connectivity: MPLS SD-WAN Technologies Leased Lines (FTTP, FTTC, P2P, ADSL etc) Wireless Connectivity SIP trunking Processes and Procedures: ITIL experience within a NoC/SoC environment Enterprise Architecture e.g: TOGAF, BCS What we can offer you: 23 days holiday and a day off for more »

work related IT qualification * CompTIA A+ and N+ certification or an IT related relevant Diploma or equivalent industry qualification or experience * Azure Fundamental Certification * ITIL Foundation Certificate or equivalent Desirable * Technical IT Degree Qualification desirable * Office365 Desirable Qualification Experience Essential * Relevant experience gained working within an IT Service Desk/… equivalent 2nd line Level/Application/Customer support function * Office 365 experience * MS Teams experience * OneDrive experience Desirable * High level of understanding of ITIL processes and Service Management best practice framework * Experience providing application support within an ICT environment * Troubleshooting Office365 issues Additional Criteria Essential * Ability to communicate effectively more »

VMware, Storage, various OS environments, and business applications. Experience Required: ICT (Level 5) professional qualification or equivalent. Professional Management qualification (Level 5) or equivalent. ITIL certification in IT Service Management, or similar. Knowledge of Industry Best Practices like ITIL v4. Extensive hands-on experience in PowerApps development and M365 support. more »

Back-up, various OS environments, and business applications. Experience Required: ICT (Level 5) professional qualification or equivalent. Professional Management qualification (Level 5) or equivalent. ITIL certification in IT Service Management, or similar. Knowledge of Industry Best Practices like ITIL v4. Extensive hands-on experience in a specialist technical support environment. more »

To excel in this position, you should possess: ICT (Level 5) professional qualification or equivalent ICT qualification. Professional Management qualification (Level 5), or equivalent. ITIL certification in IT Service Management, or similar. Knowledge and understanding of Industry Best Practice and relevant guidelines such as ITIL v4. Significant knowledge of relevant more »

Service Desk Team Lead | Up to £45k (DOE) + Bonus | Stoke-on-Trent | MSP | ITIL | O365 | VMware | Windows Now this is a role to shout about. Have you ever fancied working on high level security projects in a role which will enable you to be gain SC and DV clearance … through the process but you must be eligible for it to be considered for the role. Skills We Are On The Look Out For ITIL Strong Service Desk Experience (Management experience not essential but advantageous) Technical Knowledge In These Areas: VMware - vSphere, vSAN, vCenter Windows Server Office 365 Endpoint Management … for this role so please don't hesitate to apply! Service Desk Team Lead | Up to £45k (DOE) + Bonus | Stoke-on-Trent | MSP | ITIL | O365 | VMware | Windows Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do more »

Location: Birmingham/Remote working The starting salary is excellent and comes withcompany benefits including pension and private medical cover An accomplished, UK based ITIL certified IT Change & Configuration Manager is required for this superb opening to work in our leading global client's expanding IT services division as they … is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role To support the IT Change & Configuration Management function to help reduce risk … Change & Configuration Manager role Familiarity with helpdesk ticketing systems (ITSM tools) Experience of ITSM tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork more »