1 to 25 of 105 Permanent Services Delivery Manager Jobs in the West Midlands

Job Title: Service Delivery Manager Who Are We? Join a dynamic waste management company committed to delivering excellence in service and sustainability. As a Service Delivery Manager, you'll play a pivotal role in ensuring efficient operations and exceptional customer service. Role … Overview: The Service Delivery Manager will lead the daily operations of the office and collection drivers, ensuring tasks are completed in line with health and safety policies and profitability objectives. Working closely with the Service Leadership team, you'll strive to deliver a best-in-class more »

with dedicated account management and 24/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted … as a single point of contact within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical … about trying to improve the service based on trends with the customer. You will have the opportunity to work with the Head of Service Delivery Management to progress your career, and grow with the business! Key Details: Role: Service Delivery Manager Employment type: Permanent Basic more »

Overview of the Company dnata is one of the worlds largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel … experience. dnata Catering and Retail is one of the worlds leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers experience. Whats the purpose of role: The successful Team Manager will be responsible for effectively managing all elements of … the Service Delivery process to ensure that standards are preserved. This role is integral to achieving the required levels of performance against set KPIs using effective people and task management. What youll be doing: Utilise the team effectively to ensure that all activities are planned and organised to meet more »

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Version 1 is looking to expand in Delivery Management and seek experienced Delivery Managers/Project Managers to drive forward a variety of Cloud Migration projects with AWS or Azure, Digital … negotiating terms Delivering effectively and creating new opportunities Drive Agile or Hybrid projects forward on time, to budget and best quality Weekly overview and delivery assurance meeting Standard Delivery Manager duties including project scope, detailed project work-plan, RAID analysis, governance, documentation and risk management more »

Job:Technical Services Manager Location: Birmingham - Cambridge Salary:£80,000 + Package Job type:Permanent Are you an Experienced Technical Servies Manager looking for a new opportunity working for a high end company. Looking for someone who has come from an M&E … M&E Consultancy background as our client which is a Main Contractor feels this will add valuable knowledge to their team. Technical Service Manager Responsibilities: - Take technical brief from Clients - Contribute to the pitch strategy - Present technical designs to the Client in a simple and easily understood … way ensuring the MEP design is minimalistic to suit budget - Ensure a successful transition from pitching/winning the project to contract and project delivery - Statutory compliance reviews Skills and Experience requirements: - Architectural, QS, Design and/or Construction Qualifications - People Management, Financial Reporting, Resourcing, Costing, Design Management, Technical more »

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world. We are currently … South Africa. Clinigen has grown rapidly and is positioned well for an exciting future of continued expansion. We are currently seeking a detailed orientated, delivery focused and technically astute Senior IT Delivery Project Manager who will take on the responsibility of the direction, coordination, implementation … days WFH. Key Responsibilities: To follow, promote and enforce relevant SOPs, Job Aids, and Company policies and procedures. To take accountability for the successful delivery of major projects, by leading and driving the project delivery: Establishing and maintaining effective project controls. Organising and directing the project team. Effectively more »

are welcome from candidates coming from Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead or Delivery Manager roles. Responsibilities: Work with the Head of Digital Marketing and business stakeholders to define and communicate the technical product vision … from 3rd party agencies. Customer-focused mindset with a passion for delivering exceptional user experiences. Experience with integration techniques, webhooks/APIs/Web Services etc. Experience with DevOps tooling such as Jira and/or Azure DevOps A good understanding of hosting environments, security and risk management. Previous … experience in Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead, Delivery Manager or related role. Working arrangements: Hybrid - 1-2 days onsite Salary and Benefits Competitive salary in the range £50,000 to £60,000 Bonus more »

are welcome from candidates coming from Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead or Delivery Manager roles. Responsibilities: Work with the Head of Digital Marketing and business stakeholders to define and communicate the technical product vision … 3rd party agencies. Customer-focused mindset with a passion for delivering exceptional user experiences. Experience with integration techniques, webhooks/API’s/Web Services etc. Experience with DevOps tooling such as Jira and/or Azure DevOps A good understanding of hosting environments, security and risk management. Previous … experience in Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead, Delivery Manager or related role. Working arrangements: Hybrid - 1-2 days onsite Salary and Benefits Competitive salary in the range £50,000 to £60,000 Bonus more »

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in … transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the … Group in early 2022. Requirements Responsibilities Defining program scope and structure to achieve the desired business outcome Building and maintaining relationships with stakeholders, and delivery partners Pushing boundaries to deliver value for our clients Motivating cross functional squads to deliver contractual outcomes on time, on quality and within budget more »

Application Support and Service Ownership. Experience in release co-ordination, service take-on and transition projects and an understanding of Waterfall and Agile project delivery as well as Service and support initiation. Strong communication and stakeholder management skills, innovative and critical thinking with the drive to push process improvement … review meetings during the early life support period, and fed into Lessons Learned. Has had responsibility for ensuring the successful introduction and transition of services from project phase to normal operational support – has led a standard approach for new/amended applications or infrastructure moving from project phase to … acceptance by the Service Support Teams and signed off that support requirements have been met. Ensured that services being handed over into operations have the necessary artefacts (KB articles, CI entries in the CMDB) produced to enable them to be supported and developed post transition to live/production more »

Responsibility for the profitability of relevant maintenance contracts Controlling sales and margin quality of the relevant maintenance contracts Maintain description and documentation of the services provided Support the identification of Training requirement both service and technical Report to Kapsch management on key deliverables and progress Your profile Fluent in … English in speech and writing High customer and solution orientation Minimum 10 years’ experience at service delivery management position Advanced knowledge of ITIL and Service management – preferably with corresponding certification(s). A structured and independent way of working, being independent and resilient. Willingness to learn and to work … in an international environment. Excellent communication skills and Team player Deep understanding of delivery of the IT Applications Experience in Traffic Management area is an advantage Willingness to travel (up to 25%) and work in an international team Availability for oncalls. Our offer Permanent contract Private medical care, life more »

Development Manager/Delivery Manager/.Net/C#/AWS/Onshore/Offshore Role: Development Manager Company: Financial Services Location: Hybrid – Occasional travel to Stoke on Trent office 1/2 days per month Salary: up to … India) software engineering and dev/ops team, guiding the planning, design, and development of next gen FS solutions. closely with product management and delivery teams to prioritise new product development initiatives aligned with our business goals. cross-functional engineering resources, including Product Discovery, Delivery, QA, and DevOps. … objectives. Experience: years managing development teams working and delivering with offshore development teams background: .Net, C#, AWS, React Development Manager/Delivery Manager/.Net/C#/AWS/Onshore/Offshore more »

We have partnered with a mid-market advisory firm located in Birmingham in their search for an entrepreneurial and ambitious Transaction Services Manager to operate within their corporate finance team. As a Transaction Services Manager you will be responsible for identifying opportunities … to enhance growth and the delivery of services to clients. Key Responsibilities: Helping lead a team to facilitate both buy-side and sell-side financial due diligence projects. Managing junior staff Analysing reports using Excel. Develop and maintain internal and external relationships. Qualifications: Chartered Accountant and/or … relevant work experience. Understanding of PowerPoint and Excel. Previous Transaction Services experience in an accountancy practice or corporate finance boutique. This is an opportunity to become part of a well-established firm that is looking to expand. You will be an individual who is both confident working proactively and more »

and Traffic Management Contract. Job Purpose As the Project Manager for CCS at HS2 you will be responsible for the successful delivery of the contract(s) to time, budget, scope and quality. You will manage preparation for contract award, contract mobilisation, design development and delivery … rail system contracts which includes the major CCS Contract. The scope of the contracts will bring innovative technology to the UK railway and support delivery of this transformational project. The role supports the Senior Project Manager (named NEC Project Manager), and from contract … of design development – project management through the design stages from concept, scheme through to detailed design (not technical design management). Then moving into delivery/construction, test & commissioning a further 6-8 years. The Control, Command & Signalling (CCS) and Traffic Management Contract is part of the 11 Rail more »

the corporate plan Work with the Sector Development Director to maintain and develop the sector strategy that defines which customers which markets and which services we will target to expand our business Support the Sector Director on our logistics and repair product offerings based on customer insights from each … for delivering on our sector specific value propositions and how to communicate those more effectively including working with UL Marketing Be accountable for the delivery of aspects of sector mapping, research, opportunity identification and development Support the overall pipeline sector development while providing leads to other sectors Present clear … Sector Development Director ensuring new business meets our profitability targets Develop and own new customer relationships for all potential new business Provide professional seamless delivery on tender responses and presentations ensuring all key aspects are captured For new or growth customers, ensure that the relationships are appropriately transferred into more »

Role: Project Manager (Software Implementation Projects) Location: Tamworth (Hybrid working … Salary: £50,000 - £60,000 + Car or Car allowance As the project Manager you will be reporting into the Implementation Services Manager, you will be a key member of the project delivery team working on package application implementations. Delivery of more »

diagnosing issues or bugs. PERFORMANCE MEASURES To meet the demand of the business needs assigned to you by your manager/delivery manager/product owner Regular meetings/appraisals to measure performance will be held KEY RESPONSIBILITIES Developing core systems in SQL … SQL back end with minimal changes in MS Access, Front End Systems Write and optimise in-application SQL statements Provide realistic estimate timescales of delivery against business requirements Provide 3rd line support where applicable on current software applications Maintain excellent communication with IT colleagues, other teams, partners, customers and … technologies and emerging technologies and capabilities as applicable to Core IT Systems (VBA, SQL, SSIS, MS Access, VB.Net, C#) Good understanding of Data Transformation Services, SSIS, VBA & SQL databases and data architecture. If you feel you have the required skills needed for this opportunity and want to be considered more »

Implementation Project Manager Tamworth/Hybrid My client, a … Software house based in Tamworth is looking to hire an Implementation Project Manager to join their team. Reporting to the Implementation Services Manager, you will be a key member of the project delivery team working on package and tailored application implementations and … support the customer experience. The role requires excellent project management skills. You will be leading the project team, and be responsible for the successful delivery of your projects, ensuring excellent outcomes and tangible benefits. Key Responsible: To ensure project scope is well defined and project deliverables are clear, unambiguous more »

robotic systems for manufacturing clients throughout Europe. This is a brand new venture and an immediate appointment is required for an experienced Programme Manager to become an integral member of the senior management team. Senior Programme Manager – Turnkey Robotics & Industrial Automation Salary … activities. o Develop and maintain project plans, timescales & budgets leading to successful completion and buy off o Follow the business process to realise programme delivery and identify areas of improvement Identify areas of change to work scope and control via change management Experience: You will already have significant experience … technical-network.co.uk Technical Network recruits Engineers and Managers for the automotive, aerospace, electrical/electronic technology, energy, engineering and manufacturing, with a portfolio of services including advertising search, permanent and contract recruitment services. more »

IT Security Manager - Security Operations - Birmingham Hybrid working available Salary £(phone number removed) +20%Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to … this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, * Strong IT Security Management experience * Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance … service enhancement. * Track record of leading response efforts during live cyber incidents and executing remediation strategies. * Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. * Broad experience spanning the entire spectrum of IT security, encompassing software, servers, infrastructure, and networks. * Proven expertise in designing and more »

Project Manager Trevett Services have an exciting opportunity for an experienced Project Manager tojoin aleading FM provider in Worcester. You will play a vital part in overseeing allstagesof project life cycle.. This is a permanent position paying £65,000 per annum in addition … to acomprehensive benefits package. Key Responsibilities of the Project Manager: Oversee M&E life cycle works Put tender packages together Plan and … program work packages efficiently. Provide financial reporting for project mobilisation activities. Assist in the preparation of quotations for projects. Oversee the end-to-end delivery of projects, ensuring successful completion within scope, time and budget. Attend project meetings to discuss overarching project strategies and progress. Essential experience the Project more »

activities within DES Key accounts. An Account Manager is responsible for developing new opportunities within these accounts and work collaboratively with delivery engagement/program managers to help farm these accounts. The accounts will have services business with a good balance of staffing and projects … business across our IT services department (DES). Digital Enterprise Solutions services the manufacturing sector by providing solutions to PLM, MES and SAP systems. Area of Responsibility I. Business development for a specific key account- Identify and develop viable prospects creating new business relationships. Work with Marketing and … opportunities II. Key Account Management Penetrating current client accounts by leveraging internal relationships. Build & enhance relationships with key contacts, build awareness of the companys services, assess competition and analyse their relationships. III. Execution of CRM processes: Complete required activities and verifiable outcomes/actions for each stage of the more »

to create more sustainable societies and change the way we move through cities. We want to become the primary provider of electrified last mile delivery services through connected solutions and vehicles for our B2B partners and customers. To make this project come true, the future Joint Venture Flexis … commitment, improve safety and security for both drivers and pedestrian in urban areas and improve efficiency & profitability of our customers in the last mile delivery booming segment. Key responsibilities include but are not limited to: * Contribute to building and executing Flexis project commercial strategy in the UK. * Build and … project sales approach specific to each customer needs: o Identify, prioritize customers and customers' customers on targeted segment for Flexis project within last mile delivery o Approach customers with a holistic view, creating awareness of Flexis solutions. o Understand customer needs (ESG, financial & operational) and its ecosystem to offer more »

senior performance management expertise and knowledge to the Divisions, as well as being subject matter expert for the Trust in performance on our national delivery standards. Via regular analysis, the Head of Data Science (Performance) will identify key lines of enquiry for the operational teams and executive leads to … measures and processes across the Hospital. The framework will provide the Trust Board, Divisions and Corporate Departments with greater visibility and understanding of the delivery of the services provided at George Eliot NHS Trust in line with national and local indicators and standards. In conjunction with other team … colleagues, the post holder will oversee the design and delivery of the demand and capacity planning tools About us Here at George Eliot our vision to ' excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide more »

implementation services. The Role: Act as a single point of contact for S4 HANA delivery. Experience of Scaled Agile Scrum S4 HANA and BTP delivery with Developers and Teams distributed across multiple geographies. Manages the delivery execution of an agreed scope of work. Develop and secure approval for … proactively resolve emerging concerns. Manage logging interdependencies, resolution of issues and mitigation of risks.Escalate as risk and issues appropriate. Provide leadership, monitor performance of delivery execution and delivery teams. Participate in the Steering Committee meetings as required. Work in collaboration with customer stakeholders to identify, develop and co … ordinate the appropriate strategic and operational response to issues and change management activities. Act on escalations received Area of Responsibility Agile Scrum delivery of Automotive Industry Standard S4 HANA and BTP Solution/Integration in a SAP Activate Framework. Manage the delivery of the core plant and operational more »