26 to 50 of 108 Permanent Services Delivery Manager Jobs in the West Midlands

appliance, after sales service, spare parts and accessories. We're passionate about our people and their development. As a part of our dynamic People Services team, you'll play a pivotal role in enriching our organisational culture and enhancing our workforce capabilities. This role primarily supports our bustling Contact … software. Develop creative, cost-effective development solutions as needed. Maintain knowledge of emerging best practices in the L&D field. Support the wider People Services team with emerging requirements and events. Evaluate feedback and effectiveness of development initiatives. Utilise, promote, and maintain the Learning Experience Platform for development initiatives. … conduct at all times. Essential Qualifications and Experience: Full UK driving licence with ability to travel between our Birmingham sites Experience in training design, delivery and evaluation. Experience with e-learning technology and instructional design. Excellent IT skills and the ability to quickly learn new systems. Expertise in engaging more »

Are you an experienced Project Manager who knows the Telecoms market inside and out, looking for a hybrid working role in the Midlands area? Apply today! WHO ARE CONVERGENCE GROUP? No Corporate Red Tape: We're a privately-owned company, free from the shackles of corporate bureaucracy. … THE LIFE OF A PROJECT MANAGER: You're here to make things happen: Manage the project: Ownership of the project's delivery at all stages from initation through to closure, and taking accountability for project scope, delivery plans, budgets, resources (including partners. 3rd parties), quality … the detail and structure to plan and execute key customer activities using the documentation required. Industry Knowledge: You have a strong understanding of managed services, IT infrastructure, and networking across LAN's and WAN's. Knowledge of Wi-Fi and Security is a bonus. Recognised Project Management Training: PMP more »

the corporate plan Work with the Sector Development Director to maintain and develop the sector strategy that defines which customers which markets and which services we will target to expand our business Support the Sector Director on our logistics and repair product offerings based on customer insights from each … for delivering on our sector specific value propositions and how to communicate those more effectively including working with UL Marketing Be accountable for the delivery of aspects of sector mapping, research, opportunity identification and development Support the overall pipeline sector development while providing leads to other sectors Present clear … Sector Development Director ensuring new business meets our profitability targets Develop and own new customer relationships for all potential new business Provide professional seamless delivery on tender responses and presentations ensuring all key aspects are captured For new or growth customers, ensure that the relationships are appropriately transferred into more »

looking for a Software Development Team Leader who will be responsible for one of our multi discipline Scrum Teams and their contribution to the delivery of our Payments products within the ParentPay Group. This includes one of our leading solutions -ParentPay. Reporting to the Development Manager … products using agile methodologies. Growing the team skills and capabilities. Ensure high quality output from the developers and QA's. Help team achieve their delivery commitments by being hands-on when needed. Ensure the team follow the Software Development process and work with the Software Development Manager … Risk Management Strong background in software development as either an engineer or QA at a senior level A background in building web applications and services using the Microsoft .Net platform Knowledge of DevOps continuous integration, deployment, DORA metrics Experience working in a Product-led development environment desirable Experience of more »

As a Programme Manager - Large Programmes you will (further list is shown in the job description): Leading and managing the successful delivery of a number of large and/or complex projects/programmes across multiple technology themes and customers. Ensure all customer/s and … communication updates of programme & project performance to key stakeholders. Support revenue and resource planning. Full programme/portfolio accountability achieving Late Days, On Time Delivery and C2C performance. Manage project managers and project co-ordinators to ensure projects are launched & delivered on time and to contracted cost and necessary … We are looking for a candidate who has/is: An extremely strong leader with significant experience in a busy projects based/professional services environment. Assertive situational leadership skills. Good influencing and negotiation skills. Demonstrates appropriate behaviours and competencies in line with the MTCs Right Way. Experience and more »

Project Manager Trevett Services have an exciting opportunity for an experienced Project Manager tojoin aleading FM provider in Worcester. You will play a vital part in overseeing allstagesof project life cycle.. This is a permanent position paying £65,000 per annum in addition … to acomprehensive benefits package. Key Responsibilities of the Project Manager: Oversee M&E life cycle works Put tender packages together Plan and … program work packages efficiently. Provide financial reporting for project mobilisation activities. Assist in the preparation of quotations for projects. Oversee the end-to-end delivery of projects, ensuring successful completion within scope, time and budget. Attend project meetings to discuss overarching project strategies and progress. Essential experience the Project more »

fire protection and security solutions to clients across various sectors. With a commitment to safety and customer satisfaction, they strive to deliver high-quality services tailored to meet the unique needs of each client. Job Description: They are currently seeking a skilled and experienced Fire and Security Supervisor/… Birmingham and the surrounding areas. The successful candidate will be responsible for leading a team of technicians, coordinating project activities, and ensuring the successful delivery of fire and security services. This position offers an excellent opportunity for a dynamic individual to contribute to the growth and success of the … accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer. more »

related to the project o Achieving programme deliverables project cost and timing Progress reporting (internal & external) o Follow the business process to realise programme delivery and identify areas of improvement Identify areas of change to work scope and control via change management Experience: You will already have significant experience … development plans from concept to production with associated gateways/KPI trackers, maintenance of timing and cost plans o Able to demonstrate successful project delivery of manufacturing CapEx projects ideally abroad o Engineering background with good understanding of automated production equipment & tooling design and integration o Analytical with good … technical-network.co.uk Technical Network recruits Engineers and Managers for the automotive, aerospace, electrical/electronic technology, energy, engineering and manufacturing, with a portfolio of services including advertising search, permanent and contract recruitment services. more »

challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over … Midlands and UK. The role would cover the whole project lifecycle from initial inception and business case development, through the design, procurement process, site delivery, commissioning phase and defects management. Job Duties will include: Leading in the delivery of Project Management Commissions, taking responsibility for their successful delivery. … leadership within project management business and provide leadership and mentoring to the team Providing effective support to Assistant/Graduate Project Managers. Managing the delivery of project management team outputs, in accordance with agreed time-scales and quality standards Qualifications Excellent communication, presentation and organisational skills Highly motivated with more »

stakeholders at all levels to ensure that budgets are spent in accordance with strategy and Financial Regulations. They work flexibly, within a project based, delivery focussed environment. Are you ready for a rewarding challenge? Responsibilities: Perform full review and deep-dive analysis into current requirements and any existing suppliers … Identify relevant suppliers for goods and services within the assigned Categories, perform end-to-end tendering process, review of quotes (with assistance from your Category Managers), run full governance checks under UCR and onboard suppliers to frameworks Establish SLAs for all successful suppliers Negotiate and influence senior collective forums … the performance and development of direct reports Your Experience: Previous strategic procurement and commercial experience essential Proven experience of the strategic procurement of goods & services for Facilities Management/Fleet/IT categories, ideally within Public Sector or transport industry Demonstrable experience in managing procurement processes and contracts, including more »

staff, resources and facilities necessary to ensure the Research Technology Platform meets the appropriate legal requirements, standards of performance and welfare in all the services it delivers, whilst remaining internationally competitive. Responsible for the organisation and management of the instrumentation and ensure that it delivers internationally competitive nano and … micro fabrication resource. To provide information and advice on service delivery and experimental design to all current and prospective users of the facility. Co-ordinating and managing the daily activity of the instruments and users within the unit to ensure that the requirements and objectives of the researchers using … performance. Develop and maintain effective user relations both internal and external customers, acting as the key user or customer contact in meeting their service delivery requirements andtechnology expectations. Provide advice and information for current and prospective users on the use of the technology and experimental design. Conduct and oversee more »

ICS Account Manager – Dudley/Wolverhampton Area Function: Customer Location: Field Based Contract type: Permanent Job Ref: 851 Salary: £37,060 with the potential to rise to 43,600 over 3 year NHS Supply Chain currently has an opportunity for a ICS Manager to … other activities (such as clinical support and systems training etc), and co-ordinating those activities into a single customer plan Identifying, managing and accelerating delivery of growth and savings opportunities for assigned territory. Owning first line customer relationship Working collaboratively with customers and colleagues to achieve joint goals Driving … save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We serve every NHS Trust and operate a national network of distribution more »

Responsibility for the profitability of relevant maintenance contracts Controlling sales and margin quality of the relevant maintenance contracts Maintain description and documentation of the services provided Support the identification of Training requirement both service and technical Report to Kapsch management on key deliverables and progress Your profile Fluent in … English in speech and writing High customer and solution orientation Minimum 10 years’ experience at service delivery management position Advanced knowledge of ITIL and Service management – preferably with corresponding certification(s). A structured and independent way of working, being independent and resilient. Willingness to learn and to work … in an international environment. Excellent communication skills and Team player Deep understanding of delivery of the IT Applications Experience in Traffic Management area is an advantage Willingness to travel (up to 25%) and work in an international team Availability for oncalls. Our offer Permanent contract Private medical care, life more »

Role: As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of … Extensive paid training Extra hours compensation Medical cash plan Modern and centrally located office Pension scheme Be Part of Us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra more »

Birmingham. My client is currently seeking a hands on Test Lead to come on board to become an integral part of our dynamic Solution Delivery team. This role is pivotal in offering comprehensive test analysis, design, and execution for both technological advancements and business transformation initiatives. The Test Manager will play a key role in driving the successful delivery of strategic projects and programs. Moreover, they will extend their expertise to support the broader Solution Delivery team, offering guidance on testing best practices, processes, and execution. Key skills, Microsoft expertise Azure DevOps experience the … test strategy, policies, and objectives while staying updated on industry trends, best practices, and emerging technologies pertinent to testing within the Professional Services domain and quality assurance. Incorporating relevant advancements into testing practices to ensure optimal performance. and prioritizing testing activities based on project requirements, timelines, and risks in more »

Software Project Manager Circa 50k 2 Year FTC Hybrid - 2/3 day split (Coventry) The Business: A well established consumer services brand with deep routes and a rich heritage. They value their history, community and value for customers and want to bring out the best … further business growth. Due to a transformation of their current systems they now require an experienced Project Manager to support the delivery of this transformation. The role: Working closely with the Head of Technology, as an experienced Project Manager, you will be used … be working in a fast paced environment, responsible for the delivery of multiple software projects within the organisation, you will have delivered 3rd party package solutions as well as managing 3rd party outsourced development resource. You will have strong stakeholder management up to Director level, The role should suit more »

About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics … CRM solutions, together with a range of complementary market leading software products. These are backed up with consultancy services, which help our customers deliver best value and engagement to their members and stakeholders. Our aim is to fundamentally alter how technology and change projects are delivered and perceived in … the sector. We achieve this by combining an in-depth understanding of the sector, together with continuous innovation in our technology and services, and with our collaborative, open and honest approach. This enables us to successfully deliver organisational transformation within an easily understood and low-risk framework. Job Description more »

deliver cutting-edge solutions for customer. Agile Collaboration: Collaborate seamlessly with Developers, QAs, and Product Owners within an Agile development team, contributing to the delivery of high-quality software increments that meet the evolving needs of customers. Code Quality Advocacy: Take the lead in ensuring code quality and adherence … and development during backlog refinement and sprint planning sessions. Stakeholder Management: Proactively manage expectations of key stakeholders, including the Development Team Lead, Development Manager, Product Owners, Development Teams (Developers and QAs), and the Technical Architect, fostering strong relationships for collaborative success. Agile Development Team Dynamics: Be a … and/or GIT), maintaining an organised and collaborative development environment. Cloud Technology Exposure: Working knowledge of Cloud Technologies in Microsoft Azure, leveraging cloud services to enhance solution scalability and efficiency. Desirable Angular: Skilled in the Angular framework, showcasing dynamic and responsive web app development. TypeScript: Proficient in TypeScript more »

ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a … well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided … prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. more »

About the job Job title: Project Manager We're partnered with one of the UK's top-performing connectivity businesses. They are offering an exciting opportunity for a new Project Manager to join their team during a period of significant growth. This role involves … Responsibilities: Owning Projects: Responsible for project’s success, ensuring projects are delivered on-time and within budget. Collaborating: Building a good rapport with the Delivery, Sales, Solution Architects & Engineering teams. Keeping Customers Happy: Managing customers’ expectations and keeping the customer up to date. Problem Solving: Knowing how to deal … path forward to those involved. Building Trust: Make project recommendations, not be afraid to challenge if you see a better way. Understand the products & Services: You don’t need to be technical but take the time to understand basic concepts. Leading Project Meetings: Host project kick-offs & workshops bringing more »

are welcome from candidates coming from Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead or Delivery Manager roles. Responsibilities: Work with the Head of Digital Marketing and business stakeholders to define and communicate the technical product vision … from 3rd party agencies. Customer-focused mindset with a passion for delivering exceptional user experiences. Experience with integration techniques, webhooks/APIs/Web Services etc. Experience with DevOps tooling such as Jira and/or Azure DevOps A good understanding of hosting environments, security and risk management. Previous … experience in Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead, Delivery Manager or related role. Working arrangements: Hybrid - 1-2 days onsite Salary and Benefits Competitive salary in the range £50,000 to £60,000 Bonus more »

with dedicated account management and 24/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted … as a single point of contact within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical … about trying to improve the service based on trends with the customer. You will have the opportunity to work with the Head of Service Delivery Management to progress your career, and grow with the business! Key Details: Role: Service Delivery Manager Employment type: Permanent Basic more »

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Version 1 is looking to expand in Delivery Management and seek experienced Delivery Managers/Project Managers to drive forward a variety of Cloud Migration projects with AWS or Azure, Digital … negotiating terms Delivering effectively and creating new opportunities Drive Agile or Hybrid projects forward on time, to budget and best quality Weekly overview and delivery assurance meeting Standard Delivery Manager duties including project scope, detailed project work-plan, RAID analysis, governance, documentation and risk management more »

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world. We are currently … South Africa. Clinigen has grown rapidly and is positioned well for an exciting future of continued expansion. We are currently seeking a detailed orientated, delivery focused and technically astute Senior IT Delivery Project Manager who will take on the responsibility of the direction, coordination, implementation … days WFH. Key Responsibilities: To follow, promote and enforce relevant SOPs, Job Aids, and Company policies and procedures. To take accountability for the successful delivery of major projects, by leading and driving the project delivery: Establishing and maintaining effective project controls. Organising and directing the project team. Effectively more »

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in … transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the … Group in early 2022. Requirements Responsibilities Defining program scope and structure to achieve the desired business outcome Building and maintaining relationships with stakeholders, and delivery partners Pushing boundaries to deliver value for our clients Motivating cross functional squads to deliver contractual outcomes on time, on quality and within budget more »