1 to 25 of 114 Permanent Services Delivery Manager Jobs in the West Midlands

Job Title: Service Delivery Manager Who Are We? Join a dynamic waste management company committed to delivering excellence in service and sustainability. As a Service Delivery Manager, you'll play a pivotal role in ensuring efficient operations and exceptional customer service. Role … Overview: The Service Delivery Manager will lead the daily operations of the office and collection drivers, ensuring tasks are completed in line with health and safety policies and profitability objectives. Working closely with the Service Leadership team, you'll strive to deliver a best-in-class more »

with dedicated account management and 24/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted … as a single point of contact within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical … about trying to improve the service based on trends with the customer. You will have the opportunity to work with the Head of Service Delivery Management to progress your career, and grow with the business! Key Details: Role: Service Delivery Manager Employment type: Permanent Basic more »

Service Delivery Manager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced Service Delivery professional, looking for … service improvement mindset and an ability to manage 3 rd party stakeholders. Key Responsibilities Take the lead on the company's UK Cyber Security Services, assuring critical operations Deliver advice and guidance to ensure the UK team is compliant with the group function Monitor compliance tools, reduce vulnerabilities and … and colleagues and leading business reviews Oversee security expenditure to ensure financial targets are met The Ideal Candidate Demonstrable experience in a similar Service Delivery or Security role (5+years) Ability to multitask with excellent organisational skills Strong communication skills with ability to engage stakeholders at all levels Capable of more »

Overview of the Company dnata is one of the worlds largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel … experience. dnata Catering and Retail is one of the worlds leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers experience. Whats the purpose of role: The successful Team Manager will be responsible for effectively managing all elements of … the Service Delivery process to ensure that standards are preserved. This role is integral to achieving the required levels of performance against set KPIs using effective people and task management. What youll be doing: Utilise the team effectively to ensure that all activities are planned and organised to meet more »

Lead Agile Delivery Manager: Pay up to £89,995, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for individuals with a passion for agile delivery and the ability to inspire and lead teams. At DWP Digital … you'll engage in meaningful work that positively impacts some of the most vulnerable individuals in society. Join us in shaping the health services of tomorrow. DWP. Digital with Purpose. DWP is the UK's biggest government department. 110,000 colleagues deliver services and support to over … million people every day, and we make payment worth over £195bn a year. Our expert DWP Digital community is transforming those products and services using the best tech, tooling, and innovative thinking. We're making government services simpler and easier to access and cheaper to run and making more »

Are you a technical expert in the delivery of active travel infrastructure? Do you have experience of programme management and/or delivering large scale, technically complex projects or programmes with a strong focus on active travel? If so, we want to hear from you. We have a brand … new role for a Delivery Manager to manage the delivery of the regions active travel programme. Working across all 7 districts, you will cultivate valuable relationships with funders, partner organisations and stakeholders to ensure on-time and on-budget delivery of the regions Active … travel projects being delivered as part of the City Region Sustainable Transport Settlement projects, providing subject matter expertise to support business case development and delivery outstanding design. This is an instrumental role in establishing, coordinating and chairing design review panels for active travel projects, leveraging your expertise in designing more »

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Version 1 is looking to expand in Delivery Management and seek experienced Delivery Managers/Project Managers to drive forward a variety of Cloud Migration projects with AWS or Azure, Digital … negotiating terms Delivering effectively and creating new opportunities Drive Agile or Hybrid projects forward on time, to budget and best quality Weekly overview and delivery assurance meeting Standard Delivery Manager duties including project scope, detailed project work-plan, RAID analysis, governance, documentation and risk management more »

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world. We are currently … South Africa. Clinigen has grown rapidly and is positioned well for an exciting future of continued expansion. We are currently seeking a detailed orientated, delivery focused and technically astute Senior IT Delivery Project Manager who will take on the responsibility of the direction, coordination, implementation … days WFH. Key Responsibilities: To follow, promote and enforce relevant SOPs, Job Aids, and Company policies and procedures. To take accountability for the successful delivery of major projects, by leading and driving the project delivery: Establishing and maintaining effective project controls. Organising and directing the project team. Effectively more »

are welcome from candidates coming from Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead or Delivery Manager roles. Responsibilities: Work with the Head of Digital Marketing and business stakeholders to define and communicate the technical product vision … from 3rd party agencies. Customer-focused mindset with a passion for delivering exceptional user experiences. Experience with integration techniques, webhooks/APIs/Web Services etc. Experience with DevOps tooling such as Jira and/or Azure DevOps A good understanding of hosting environments, security and risk management. Previous … experience in Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead, Delivery Manager or related role. Working arrangements: Hybrid - 1-2 days onsite Salary and Benefits Competitive salary in the range £50,000 to £60,000 Bonus more »

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in … transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the … Group in early 2022. Requirements Responsibilities Defining program scope and structure to achieve the desired business outcome Building and maintaining relationships with stakeholders, and delivery partners Pushing boundaries to deliver value for our clients Motivating cross functional squads to deliver contractual outcomes on time, on quality and within budget more »

from clinical forum, to ensure the service delivers high quality and effective care. The post holder will work in liaison with the Service Manager in rota management (including safe staffing), the delivery of activity against agreed activity plans, managing overall caseload … and waiting time performance for service(s) The postholder will support on Cost Improvement Schemes for their respective areas, as well as ensuring service delivery is maintained within the set budget for respective Service(s) providing clinical expertise and leadership when delivering these. Provide clinical operational leadership and responsibility … required where identified To lead on the recruitment and retention of staff within service(s) listed in Appendix 1. To support the Service Manager in delivering financial budgets and clinical components of Cost Improvement Plans. To provide clinical leadership to the efficiency and productivity of Service clinical more »

measures to assess benefits realisation. About us Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull. Services are provided to a population of … over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day. We have been delivering a wide-ranging transformational change programme focussed on changes to our infrastructure, workforce, working … the job role and requirements. This is an exciting time in the development of our local Integrated Care System, and this role will support delivery of our ambitious transformation programmes. This role will be instrumental in developing relationships and partnerships across the integrated care system in order to deliver more »

Responsibility for the profitability of relevant maintenance contracts Controlling sales and margin quality of the relevant maintenance contracts Maintain description and documentation of the services provided Support the identification of Training requirement both service and technical Report to Kapsch management on key deliverables and progress Your profile Fluent in … English in speech and writing High customer and solution orientation Minimum 10 years’ experience at service delivery management position Advanced knowledge of ITIL and Service management – preferably with corresponding certification(s). A structured and independent way of working, being independent and resilient. Willingness to learn and to work … in an international environment. Excellent communication skills and Team player Deep understanding of delivery of the IT Applications Experience in Traffic Management area is an advantage Willingness to travel (up to 25%) and work in an international team Availability for oncalls. Our offer Permanent contract Private medical care, life more »

Development Manager/Delivery Manager/.Net/C#/AWS/Onshore/Offshore Role: Development Manager Company: Financial Services Location: Hybrid – Occasional travel to Stoke on Trent office 1/2 days per month Salary: up to … India) software engineering and dev/ops team, guiding the planning, design, and development of next gen FS solutions. closely with product management and delivery teams to prioritise new product development initiatives aligned with our business goals. cross-functional engineering resources, including Product Discovery, Delivery, QA, and DevOps. … objectives. Experience: years managing development teams working and delivering with offshore development teams background: .Net, C#, AWS, React Development Manager/Delivery Manager/.Net/C#/AWS/Onshore/Offshore more »

the corporate plan Work with the Sector Development Director to maintain and develop the sector strategy that defines which customers which markets and which services we will target to expand our business Support the Sector Director on our logistics and repair product offerings based on customer insights from each … for delivering on our sector specific value propositions and how to communicate those more effectively including working with UL Marketing Be accountable for the delivery of aspects of sector mapping, research, opportunity identification and development Support the overall pipeline sector development while providing leads to other sectors Present clear … Sector Development Director ensuring new business meets our profitability targets Develop and own new customer relationships for all potential new business Provide professional seamless delivery on tender responses and presentations ensuring all key aspects are captured For new or growth customers, ensure that the relationships are appropriately transferred into more »

Join Aurrigo as an Automotive Projects Manager - OEM in Coventry. Enjoy a £40k - £45k salary plus a whole host of benefits including pension, 25 days holiday, company share scheme, Medicash, performance bonuses, and more If you have a robust commercial and project management background in the automotive … sector coupled with a relevant Engineering and or Project Management qualifications, apply today! Automotive Projects Manager - OEM Coventry, CV3 1JL Full time, permanent £40,000 - £45,000 dependent on experience + Benefits Please Note: Applicants must be authorised to work in the UK Aurrigo is a leading … Employee Assistance Programme Training support What you will do: As the Automotive Projects Manager, you will: Oversee all phases of project delivery, implementation, and coordination of OEM programs (testing, delivery, engineering, construction, design) Maintain professional relationships and services as the primary customer interface, providing more »

passionate about training, technology and career development. Job Purpose/The Role: Assigned to a Contract Area, provision of internal supporting functions for Service Delivery Managers. Recording/Tracking/Reporting of Service Performance Measures/Credits pertinent to the Delivery Group; identification of hotspots/areas for … focus or remedial attention. Collation and analysis of evidence/collateral for use by the Service Delivery Managers in Service/OTACE reviews with the customer. Your Key Responsibilities : Support the Service Delivery Manager with internal/external Service Reviews and CPRF meetings; input to … Problems, including early triage activities, so own Contract Area is delivering on its responsibilities. Production of service management deliverables associated with successful transition of services and changes into Live. eg reviewing/advising on RFCs (but not approving); production of readiness review documentation; reporting to the Service Delivery more »

Role: Project Manager (Software Implementation Projects) Location: Tamworth (Hybrid working … Salary: £50,000 - £60,000 + Car or Car allowance As the project Manager you will be reporting into the Implementation Services Manager, you will be a key member of the project delivery team working on package application implementations. Delivery of more »

Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and … management, and development and implementation of long term solutions. You will provide coaching and mentoring of other Engineers and deputise for the Senior Technical Services Manager, as required. You will also be involved in project delivery, including but not limited to infrastructure projects, deployments, cloud … migrations, as well supporting the Field Services team with onsite deployments if required. You will communicate with customers, using appropriate channels, whilst ensuring all communications, ticket notes and time entries, meet our quality standards Key Responsibilities: Work on service tickets assigned to you. These may have been logged via more »

define and implement security risk assessment and best practice solutions that match their requirements. Youll work in close partnership with clients to ensure the delivery of expert services by complementing their inhouse Information and Cyber Security resources combining expertise in information security, solution architecture and business advice. As … client assets and transformation of their security architecture. This role forms part of the wider Consultancy team and will work cross functionally with the Delivery Manager and others to support and assure project delivery through all phases of the agile workflow.?As a team were … and risk management outcomes. provide accurate and pragmatic remediation/risk management guidance/advice. Have an understanding of risk assessment in and agile delivery environment Be skilled in workshop facilitation particularly with respect to risk identification and assessment. Exceptional team working ethic and interpersonal skills Good level of more »

Implementation Project Manager Tamworth/Hybrid My client, a … Software house based in Tamworth is looking to hire an Implementation Project Manager to join their team. Reporting to the Implementation Services Manager, you will be a key member of the project delivery team working on package and tailored application implementations and … support the customer experience. The role requires excellent project management skills. You will be leading the project team, and be responsible for the successful delivery of your projects, ensuring excellent outcomes and tangible benefits. Key Responsible: To ensure project scope is well defined and project deliverables are clear, unambiguous more »

robotic systems for manufacturing clients throughout Europe. This is a brand new venture and an immediate appointment is required for an experienced Programme Manager to become an integral member of the senior management team. Senior Programme Manager – Turnkey Robotics & Industrial Automation Salary … activities. o Develop and maintain project plans, timescales & budgets leading to successful completion and buy off o Follow the business process to realise programme delivery and identify areas of improvement Identify areas of change to work scope and control via change management Experience: You will already have significant experience … technical-network.co.uk Technical Network recruits Engineers and Managers for the automotive, aerospace, electrical/electronic technology, energy, engineering and manufacturing, with a portfolio of services including advertising search, permanent and contract recruitment services. more »

IT Security Manager - Security Operations - Birmingham Hybrid working available Salary £(phone number removed) +20%Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to … this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, * Strong IT Security Management experience * Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance … service enhancement. * Track record of leading response efforts during live cyber incidents and executing remediation strategies. * Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. * Broad experience spanning the entire spectrum of IT security, encompassing software, servers, infrastructure, and networks. * Proven expertise in designing and more »

Engineers, Bids team and clients. To provide technical support to Design Engineers, Project Engineers, Site Engineers, and clients. To liaise closely with the Design Delivery Manager - Substations, other Senior Design Engineers and internal/external customers ensuring project, programme and budgetary controls at all times. Skills … bonus Company car Pension scheme Life Assurance Private health care 25 days' annual leave plus 8 days' bank holiday About The Company M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and … maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled more »

Project Manager Trevett Services have an exciting opportunity for an experienced Project Manager tojoin aleading FM provider in Worcester. You will play a vital part in overseeing allstagesof project life cycle.. This is a permanent position paying £65,000 per annum in addition … to acomprehensive benefits package. Key Responsibilities of the Project Manager: Oversee M&E life cycle works Put tender packages together Plan and … program work packages efficiently. Provide financial reporting for project mobilisation activities. Assist in the preparation of quotations for projects. Oversee the end-to-end delivery of projects, ensuring successful completion within scope, time and budget. Attend project meetings to discuss overarching project strategies and progress. Essential experience the Project more »