1 to 25 of 100 Permanent Customer Service Jobs in West Yorkshire

to support connectivity across the vehicle and property value chain. Solera's solutions bring together customers, insurers, and suppliers, empowering smarter decision-making through service, software, enriched data, proprietary algorithms, and machine learning that deliver insight and ensure customers' vehicles and property are optimally maintained and expertly repaired. The … to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … vehicle lifecycle, our quality data solutions empower intelligent decision making in the automotive industry. We need people who are passionate about delivering high quality customer service through a variety of interactions including email, phone, chat, etc. A good communicator able to question and listen effectively you will trouble more »

June We have an exciting opportunity for a Planning and Dispatch Agent reporting to the Planning & Dispatch Team Leader for Operational Planning within our Customer business unit. You'll be part of a highly motivated team who are committed to our internal and external customers and are skilled in … the intricacies of their discipline. We are a forward planning and real time function, and our priority is ensuring that we are meeting our customer promise and are always there when our engineers and customers need us. Key accountabilities of what you will be up and purpose of the … role! Work closely with Engineers and Customer Delivery Managers to drive efficient working with use of specialised planning and dispatch systems Proactively identify any operational and regulatory risks, escalating as appropriate. identifying appropriate resolution for complex issues and communications directly with your colleagues and customers where required Regularly review more »

strong relationships with existing clients. Identify client needs and provide appropriate IT solutions and services. Regularly review client accounts to ensure high levels of customer satisfaction and retention. Sales Activities Proactively contact potential and existing clients via phone, email, and other communication channels. Conduct thorough research to identify new … business opportunities. Present and demonstrate CCS Medias product and service offerings to clients. Negotiate contracts and close sales to achieve individual and team targets. Customer Service Provide exceptional customer service and support to clients. Handle client inquiries, issues, and complaints in a timely and professional … sales reports and forecasts for management. Analyze sales data to identify trends and opportunities for improvement. Collaboration Work closely with other departments, including marketing, customer service, and technical support, to ensure a seamless client experience. Participate in team meetings, training sessions, and sales events as required. Key Skills more »

safety and energy services our contribution to these communities will continue to drive progress towards a net-zero future. We focus on quality of service and delivery, and on improving the lives of our clients and their customers by creating better environments in which to work, live and learn. … be able to make the role their own, bringing fresh ideas and new tech to the forefront of the organisation. Reporting to the Group Service Delivery Manager you will provide second line technical support to Sureserve Group ICT users, located across several sites and the varying companies under the … and manage incoming calls through to resolution via an ITSM system. Candidates must possess excellent communication skills and understand the importance of providing outstanding customer service. Candidates are required to have high levels of concentration and work efficiently and professionally under pressure. The role requires strong organisational skills and more »

our organisation. We are looking for a strong leader who can drive innovation and is a highly motivated passionate individual who thrives on delivering service excellence. We are keen to have someone join our team who enjoys the fast pace of the digital world and understands public sector service … leadership and Digital technologies and can bring fresh and exciting ideas, together with a can-do attitude and a proven track record of leading Service Delivery Operations within the IT support service; we want to hear from you. The Health Informatics Service is a well-established, innovative … by our dedicated team of health informatics experts who share the sector's passion and values for providing the best possible care, insight and service for patients and customers. Main duties of the job The post will be responsible for the full management duties and the day-to-day more »

FRENCH SELECTION (FS) German Speaking Customer Service Advisor Location: Dewsbury Salary: up to £26,000 per annum Ref: 4199CG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4199CG The company: A prestigious multi-award-winning manufacturing company … prides themselves in using sustainable technology in producing their products. Main duties: To be the main point of contact for customers and deliver excellent customer service. The role: - To be the first point of contact and go-to person for both customers and internal departments - To assist customers via … phone and email - To keep track of orders regularly ensuring customer requirements are met - To maintain an accurate and up-to-date external communication by constantly liaising with internal departments - To assist various teams whenever relevant ensuring an overall customer satisfaction - To build product knowledge and maximise efficiency more »

Our market-leading client is looking for a Social Media Advisor to join their busy Customer Service team based in their Leeds Head Office. This role is initially on a Temporary basis until October 2024. £11.44 ph + holiday pay Various shift patterns between 7am-10pm Hybrid role … be responsible for answering and resolving queries via various social media platforms. Our client is looking for experienced candidates with a strong passion for customer service to join them. The ideal candidate- Strong knowledge of all MS packages. Excellent customer service. Keen eye for detail. Organisational skills. more »

Sales Manager shall be responsible for technical advice, generating quotations, commercial proposal order processing, expediting, documentation, Prepare energy audits,proposals and other aspects of customer service within the fluid power sector such as valves, compressors, vacuum systems, Pumps, MRO, pneumatics, hydraulics or similar mechanical engineering products. The Capital … Sales Engineer/Technical Sales Support Engineer/Internal Sales Manager will ideally have a technical aptitude and/or customer service/sales background, determination, enthusiasm, and motivation to succeed with a reputable engineering company. Full product training is provided. Package £35,000-£38,000 High Bonus … Scheme Company benefits Death in Service + Healthcare Career Progression 25 days holiday + bank holidays Pension Early Finish Friday Capital Sales Engineer/Technical Sales Engineer/Internal Sales ManagerRole Give technical advice and guidance on correct valves, compressors, vacuum systems, Pumps, power tools, motors, MRO, pneumatics, hydraulics more »

to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble shoot and resolve issues for customers relating to Solera software providing advice … and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately record all customer contact and outcomes within … relating to compliance procedures, especially data security Job Specific Qualifications: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be more »

to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … is vital for this role, ensuring that interactions are documented and decisions explained. What You’ll Do Conduct a thorough evaluation and assessment of customer claims under the terms and conditions of their warranty/guarantee, supporting them through the process taking each claim to resolution. Work with the … to newly development trends of cases as well as poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and more »

What You’ll Do Conduct a thorough evaluation and assessment of customer claims under the terms and conditions of their warranty/guarantee, supporting them through the process taking each claim to resolution. Work with the wider business giving insight to newly development trends of cases as well as … poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately record all customer contact and outcomes … within designated software. Monitor the status of claims and claim types to highlight risk management and loss control issues. Negotiate settlement fees with the customer according to agreed parameters. Proactively manage both the GDPR and MIAFTR inboxes acting as support for both Investigate and correct vehicle asset information supporting more »

Here at EMIS we are looking for a Customer Support Analyst to come and join our customer driven, diligent and collaborative team on a permanent basis. Providing an outstanding customer experience is essential, as you will proactively work with the Service Desk team to support these … with an abundance of great skills to then support you in furthering your career here at EMIS. Our Isle of Wight/Leeds support service teams meet in the office twice weekly on Monday and Tuesday. We work on alternate weekly shift patterns, Monday to Friday, 8-4.30PM … then 9.30-6PM, plus a requirement to work on-call 1 week out of 4. What youll do As a Customer Support Analyst we will be looking for you to work proactively with our customers to support a range of issues and queries across several pharmacy products. You will more »

resolve issues for customers relating to Solera software providing advice and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and … externally Accurately record all customer contact and outcomes within designated software Escalate calls or cases in a timely and appropriate manner in line with SLA’s in place, documenting enhancements to drive continuous improvements At all times adhere to the working processes and procedures for the department and of … to compliance procedures, especially data security What You'll Bring: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre Experience of working in a technical or software support capacity would be more »

the automation or engineering industry. Office-based, the sales engineer must have the ability to advise, follow up and complete sales interactions with the customer base and identify opportunities for them along the way. As an Internal Sales Engineer your main responsibilities will be to: Deliver excellent customer service Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources Identify and action appropriate steps to rectify … any shortfalls Manage customer queries in relation to invoices, orders or stock Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings. Collaborating more »

Service Contracts Advisor Salary up to £24K Full-time Hours: Mon-Fri 8.30am-5pm (some overtime paid at time-and-a-half) On-site (near Hebden Bridge) Our client is the UK market leader for supply, delivery, installation, training, calibration and maintenance of garage equipment, committed to providing top … UK. They are looking for a data-driven person (Excel is a must) with excellent people skills. Purpose of Role: To maintain and manage service contracts for all customers from one item of equipment at a site up to multi-national key account customers, providing excellent customer service and administration. Key Responsibilities: · Review, amend and renew service contracts including purchase orders · System data records administration · Prepare new service contracts and/or quotations · Promote additional value-added services provided by the company to build customer contract database · Provide support for service contract preparation more »

Rapidly growing tech company An opportunity to make a real difference in the world of education! About the role We are looking for a customer service superstar who is passionate about giving the very best service and helping our users with first line enquiries. You will be … main point of contact for a variety of users within the school, resolving queries via telephone, email, and webchat in a timely manner. Our customer team are enthusiastic, friendly and dedicated experts, all working together to provide the best possible service to our schools! A day in the … life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring queries/complaints are resolved for clients within service level agreements (SLAs). more »

Rapidly growing tech company An opportunity to make a real difference in the world of education! About the role We are looking for a customer service superstar who is passionate about giving the very best service and helping our users with first line enquiries. You will be … main point of contact for a variety of users within the school, resolving queries via telephone, email, and webchat in a timely manner. Our customer team are enthusiastic, friendly and dedicated experts, all working together to provide the best possible service to our schools! A day in the … life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring queries/complaints are resolved for clients within service level agreements (SLAs). more »

Field Service Engineer (Packaging Machinery) £30,000 - £35,000 + Company Car + Paid Travel + Training + Company Bonus + On Site Parking + Company Pension + Holiday + Daytime Working Hours + Paid Overnight Stays Bradford/Cleckheaton (Traveling throughout the UK) Are you an Field Service … a comprehensive range of cutting-edge packaging solutions from shrink wrapping machinery to bag sealers and pallet wrappers-they pride themselves on delivering exceptional customer service and technical support. In the role you will ensure optimum customer satisfaction by providing first-class electrical and mechanical support. Your … responsibilities will include repairing and refurbishing their range of packaging equipment and building strong relationships with their growing customer base. This position has a UK wide patch which includes nationwide travel with occasional overnight stays. This role would suit a Field Service Engineer with a Electrical or Mechanical more »

managing the flow of enquiries going in and out and following up those opportunities. Communicate actions, between Sales and Engineering department and ensuring excellent customer service and communication at all times. proactively follow opportunities, leads to be quoted Leading on account development activity to achieve up-sell/… cross-sell opportunities. Making outbound calls to identify & engage with new potential customers Resolve customer enquiries and ensure a high level of customer service/satisfaction at all times Working closely with and supporting the External and Internal Sales team Collaborate with the sales team to develop … within a sales team, either field, internal sale or technical support within a manufacturing, engineering industry or a related field B2B. Can effectively, build customer relationships with internal and external customers. Can Operate with complete autonomy to generate new lead, using various sales techniques and channels to create new more »

Service Engineer (Electro-Mechanics) £35,000 - £45,000 + Progression + Training + Yearly Bonus + Overtime Available + 25 Days Holiday Birstall Are you a field service engineer, with experience with electromechanics, looking to take on a new opportunity, including extensive training in installing and refurbishing manufacturing … while being trained extensively via shadowing. The Role: Work alongside the Lead Engineer to receive hands-on training on specialized equipment Provide on-site service to clients across the UK, where you will support installation and servicing of machinery and ensure client satisfaction Contribute to the manufacturing and refurbishments … processes in the workshop, including stripping machines and writing refurbishment reports Providing great customer service with customer training and remote support to a global base The Person: Experience with installation and servicing of electromechanics Happy with travel to on-site installation and servicing Valid driving license Keywords more »

telecoms and IT industry with over 20 years of delivering business solutions! Their honest, reliable, and transparent approach to telecoms, with unparalleled levels of customer service has ensured their business has a strong reputation in the sector. With a range of carefully selected partners, their customers get a … building confidence with the prospective client, you will meet your targets and generate appointments. Roles and Responsibilities · Booking appointments · Providing a high level of customer service · Working towards and exceeding daily, weekly and monthly targets · Following a mixture of warm and cold leads · Continually build a pipeline of more »

Field Service Engineer, Medical Equipment **Excellent opportunity for Field Service Engineers from a variety of backgrounds including coffee machine, vending and white goods to join a market leading supplier of medical systems** Earnings of £40,000+ Including Overtime Overtime Paid Door-to-Door After 8 Hours Per Day … van Overtime Commission Pension 25 days holiday plus 8 public holidays Tablet and smartphone Fuel card Life assurance Private medical insurance The Role - Field Service Engineer, Medical Systems Following expansion this market leading company now seeks to recruit a technically motivated and customer focused Field Service Engineer … responsible for: Carrying out planned preventative maintenance, service and breakdown repair of medical systems Once fully trained, you will also provide after sales technical and commercial support Working within the healthcare market, you will be expected to offer the highest level of customer service, completing risk assessments more »

Internal Sales Executive Insulation & Dry Lining Job Title: Internal Sales Executive Insulation & Dry Lining Industry Sector: Internal Sales Executive, Internal Sales, Customer Service, Branch Assistance, Building Products, Contractors, Housing Insulation, Main Contractors, Sub Contractors, Specialist Contractors, Brickwork, Trade Counter, Counter Sales, Building Materials, Drylining, Masonry, Concrete & Reinforcement, Insulation … specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Internal Sales Executive, Internal Sales, Customer Service, Branch Assistance, Building Products, Contractors, Housing Insulation, Main Contractors, Sub Contractors, Specialist Contractors, Brickwork, Trade Counter, Counter Sales, Building Materials, Drylining, Masonry more »

with their administrative duties on existing accounts and new customers. Your role focuses on 4 main key areas on a day-to-day basis; Customer and team support Managing customer information in CRM Manage and work cancelations Providing various Business teams with insights and reports about our customers … terms and conditions. You plan and organize internal events. You process and check contracts of our key account customers and maintain them. (contract management) Customer inquiries You process and check incoming orders and inquiries from our customers and stakeholders. You are available for our customers and are in contact … with the account partners and cooperation companies and support them with questions and involve other departments to ensure customer satisfaction. You check and confirm incoming cancellations. You adjust master data of customers in Salesforce (CRM). You send access credentials to cooperation partners. Key Competencies and Experience Technical knowledge more »

guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting – no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm-wide … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »