1 to 2 of 2 Permanent Support Engineer Jobs in West Yorkshire with Remote Work Options

We have an excellent opportunity for a 3rd Line IT Support Engineer/Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid position so you should be … within reasonable traveling distance to their Brighouse office. About the role As 3rd Line IT Support Engineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout. Key … of risk/improvement within the firm if identified Train other members of the team in all things technical Provide out of hours technical support to clients (typically 1 in 4 weekends) About the rewards For the role of 3rd Line IT Support Engineer/Team Leader more »

IT Support Engineer - MSP Bradford Up to £30,000 CV Screen is looking for an IT Support Engineer with experience working in an MSP to join a tech solutions company based in Bradford. You will join an established and successful business where there is ample opportunity … for training and progression. ROLE RESPONSIBILITIES Monitor, review and resolve technical support tickets and calls Work autonomously Management of tickets escalated to 3rd parties – both internally and externally Liaise with presales to offer advice and solutions to customer issues Occasional client site visits to support project work and … deliver technical resolutions Provide support to junior team members REQUIREMENTS Microsoft 365 Product suite Microsoft Azure cloud services Knowledge of Windows 10 and Microsoft Server SALARY To £25,000 - £30,000 OFFICE LOCATION This is a hybrid role, with at least 3 days working in the offices which are more »