Service Delivery Manager
Swindon, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nybor Ltd
the client relationship, ensuring communication between all parties is dealt with in a timely manner. Drive company and site performance to ensure the best service is received by the client and the client's guests. Your role will be to manage the day to day operations of your team … a mentor for development. You will lead in the Supervision of the clients contract, ensuring services meet the requirements of interface with the clients, service providers and stakeholders, to ensure the expectations are being met and any additional services can be supported. The business prides itself on customer experience … the business. Being the Front-line teams key point of contact and ensuring the Security & Cleaning operations team strives for and exceeds expectations on service excellence through first class management, customer focus and measured feedback, training and development. Leadership Behaviours To drive a culture of high-quality customer excellence more »
Employment Type: Permanent, Work From Home
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