1 to 2 of 2 Permanent Support Technician Jobs in Wiltshire

Job Title - IT Support Technician - 3rd Line Location - Devizes, Wiltshire Salary - £33-40K DOE Type - Permanent Hours - Fulltime, based onsite The Company My client is a leading manufacturing business located in the Southwest, and they manufacture precision parts, primarily serving the automotive, aerospace and power generation industries … will be located within the Devizes sites but also covering the Bath site as and when required. The role: Within the role of IT Support Technician, you will support all areas of the business, providing 1st, 2nd and 3rd line IT support within the business. The … Monday to Thursday with 30 minutes unpaid lunch and 08:00 15:30 on Fridays. Skills/Experience required: Experience in a 3rd line support role. Benefits: Generous Pension Scheme Employee Support program Private Family Healthcare 25 days holidays Successful candidates will be contacted within 7 working days more »

Our clients are recruiting for an establishedSystems Support Technicianto fill a new challenging role. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a … positive customer experience. Key Responsibilities: Provide technical support to customers via various channels including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems, specifically Salesforce, for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using … glitches, and potential improvements before product release. Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Minimum Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in Windows operating systems. Ability to interact confidently and effectively with customers of all technical more »