1 to 25 of 55 Permanent Capacity Planning Jobs with Hybrid or WFH Options

Strategic Planning Analyst Location: Pride Park, Derby (with occasional travel and flexible work-from-home options) Type: Full-time Salary: Band 5.0 Company: DHU 111 (East Midlands) CIC About Us DHU 111 (East Midlands) CIC is a leading provider of contact centre-based NHS 111 services in England. Serving … employer and provider of NHS 111 services, ensuring consistently high-quality patient care and excellent performance. Job Overview We are seeking a skilled Strategic Planning Analyst to join our team. Reporting to the Strategic Planning Manager, you will manage all elements of the strategic time window (greater than … contact centre environments. This is a senior analyst role responsible for designing and delivering long-term strategic plans, including forecast methodology, recruitment recommendations, and capacity planning model development. The Strategic Planning Analyst is key to the success of our resource planning lifecycle, ensuring operational efficiency and more »

national leads to understand the details of the demand, including nuances and red flags with internal and external customers Identify Risks Proactively look for capacity risks at a regional and national level. Communicate risks in real time. Lead Communication Framework Lead in establishing a communication framework between the "inventory …/resources", management, and "customers" Resource Partnership Management Lead in demand planning of 3rd party resources that are contracted when our internal capacity is maximized Infrastructure Management Manage the digital and non-digital toolset that supports capacity planning Administrate a Workflorce planning system Customer Success … successful installation Summary KPIs The Practice Leader position will be measured on the following Key Performance Indicators (KPIs): Metric Description Forecast Accuracy and Demand Planning Provide a monthly demand forecast, National KPI standard to be determined Communication Framework Standards Pass monthly audits of adherence to communication standards Inventory Management more »

foster innovation, efficiency, and agility. Providing crucial advice to senior management, the Specialist ensures cloud infrastructure alignment with IT and business strategies. Responsibilities: Strategic Planning: Develop operational plans in line with the IT strategy, evaluate current cloud/physical setups, and propose strategies for efficiency, reliability, and cost-effectiveness. … and release processes. Disaster Recovery and High Availability: Design and implement disaster recovery strategies and high availability solutions to ensure business continuity and resilience. Capacity Planning:Conduct capacity planning exercises to forecast resource requirements and scale cloud infrastructure to accommodate business growth. Documentation and Knowledge Sharing more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »

for improving customer self-service capabilities and either delivering these internally or relating them to the platform enablement teams. Support Engage in troubleshooting, service capacity planning and demand forecasting, software performance analysis and system tuning. Engage with Platform Support teams to assist with 24/7 on-call more »