Redditch, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
Product DeliveryManager with solid experience delivering cross platform SaaS products into demanding, fast paced businesses is sought by an engineering SaaS scale up based near South Birmingham. With a 5 year history of delivering end to end digital innovations for an engineering and national infrastructure client base … this individual will play a key role in product development, implementation and roadmapping. Utilising 3 years plus of experience working in a client facing, delivery focussed product management role ideally working on engineering, manufacturing or national infrastructure software products this Product Manager will take ownership of the product … life cycles engaging with internal and external stakeholders to create truly bespoke, flexible and scalable customer solutions. In return this Product DeliveryManager can excellent growth opportunities with a clear pathway into senior leadership available within a truly autonomous, dynamic and forward-thinking environment. This Product Deliverymore »
Software DeliveryManager – Top European Software Consulting Company Hybrid working in offices in either Elstree, Hertfordshire or Horsham, West Sussex. Salary £65k to £70k per annum. A log-established European Software Consulting Company who have several offices are in the UK are looking to recruit an experienced Software … DeliveryManager to join their UK team working remotely and in office to deliver software and services to a number of their UK customer projects. This role will provide you a variety of interesting duties with the primary responsibility being to manage the successful software implementation of projects … with their clients for their SaaS platforms and software. The Software DeliveryManager will also be a key contributor in developing profitable account relationships working with a select handful of clients worldwide, whilst working closely with the Head of Client Services to lead internal change and the integration more »
Manchester Area, United Kingdom Hybrid / WFH Options
Chroma Recruitment
Chroma Recruitment are working with a fast-growing telecoms business based in Manchester who are looking for a Service DeliveryManager with a technical background that can build and maintain strong relationships with their customers ensuring service excellence. The Company: This is one of the fastest growing and … and will be investing heavily in the business, their proposition and the people who work for them. Key Skills/Experience: ITIL certified Service Delivery experience within a Telecoms or Managed Service environment is desired Building & maintaining strong relationships with customers and acting as the primary point of contact … experience Ability to produce technical analytical reports, trend analysis and progress measurement. Conducting regular service reviews Working with the Service desk to improve service delivery processes and SLA’s 3rd party supplier and contract management experience Maintaining and developing customer relationships and identifying opportunities Perks: Remote working 25 days more »
Warwickshire, Royal Leamington Spa, United Kingdom Hybrid / WFH Options
The Bridge IT Recruitment
Job Title: Technical DeliveryManager/Software Project Manager Salary: To £70,000 per annum + benefits Location: Warwick - hybrid working pattern 3 days in the office/client sites/2 days remote Bridge Technology Partners are supporting a rapidly growing Software House to help them … find a highly motivated and experienced Technical DeliveryManager to lead the delivery of digital products and services. We require someone who can own end-to-end project lifecycles, lead client deliverables, work with cross-functional teams, and ensure delivery quality of their digital solutions. Key … Responsibilities Project Management – Plan and execute delivery of digital products, ensuring timing commitments and resource commitments are met and risks, issues and mitigations are all effectively managed. Agile Delivery - Drive appropriate agile methodologies (Scrum, Kanban) to manage sprints, backlogs, and roadmaps and continuous improvement alongside embedded processes and more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Austin Fraser
DeliveryManager | Remote | £70,000 - £75,000 Are you passionate about leading teams and driving successful project outcomes? We are working with a key client seeking a skilled DeliveryManager to join their innovative company, specialising in harnessing data and technology to transform the tech for … good industry. About the Role: As a DeliveryManager, you will play a crucial role in ensuring the seamless delivery of cutting-edge solutions. Youll lead a talented team of Product Owners, Scrum Masters, and Developers, guiding them to achieve their goals and deliver exceptional results. Key … Responsibilities: Oversee project delivery from initiation to completion, ensuring alignment with business objectives. Foster collaboration and communication within the team to drive efficiency and effectiveness. Utilise your technical background to support and mentor team members. Implement agile methodologies to enhance team performance and project outcomes. Manage stakeholder expectations and more »
Islington, London, United Kingdom Hybrid / WFH Options
Context Recruitment
Service DeliveryManager - IT Managed Service Provider Hybrid working London Service DeliveryManager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years). The business comprises circa 100 employees across 3 sites, delivering … customer service being at the heart of their organisation and as a result of rapid recent grown, they're now seeking an additional Service DeliveryManager to ensure the highest level of service provision to their expanding client portfolio. What you'll do: Service Optimisation Monitor and coordinate … small improvements with Engineers and escalate significant issues and recurrent problems to Team Leaders. Analyse third-party and internal processes, devising strategies for service delivery optimization. Identify and minimize the frequency of recurrent tickets What you'll need: An absolute passion for ensuring the provision of exemplary customer service more »
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
Reed Technology
Service DeliveryManager Location: Northampton (Hybrid Working - 3 days in office, 2 days remote after 3 month probation) Salary: up to £43k Job Type: Full-time Join our team as a Service DeliveryManager and play a pivotal role in delivering exceptional service to high-profile … customers. Produce and present service reports and analytical reports for both technical and non-technical stakeholders. Identify and implement process improvements to enhance service delivery and performance. Required Skills & Qualifications: Minimum of 2 years' experience in service delivery management within an MSP/reseller environment. Strong IT background … as part of a team. University degree or strong A-levels preferred; ITIL qualification or equivalent is a plus. To apply for the Service DeliveryManager position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role. more »
Northampton, England, United Kingdom Hybrid / WFH Options
Reboot Recruit
Service DeliveryManager Northampton – Hybrid (3 Days In/2 Days Out) Up to £43,000 + Benefits The company: We are fortunate to be working with a distinguished entity within the IT landscape, celebrated for its long-standing heritage and dynamic approach. This organization boasts a multinational … public institutions, the company provides an extensive range of services and solutions, leveraging global partnerships to enhance its offerings. The role: As a Service DeliveryManager, you will be responsible for overseeing service delivery to high-profile customers using a managed service platform. Key responsibilities include maintaining … service management principles. Additionally, you will support IT strategy execution, identify growth opportunities, monitor hardware and software renewals, and continuously seek improvements to service delivery and performance. The candidate: 2+ years experience in service delivery management within an MSP or IT Reseller environment. Demonstrated success in a service more »
DeliveryManager - health tech/tech for good, make a positive impact on the world - is required by highly successful and fast growing organisation. JOB PURPOSE Your purpose is to work closely with the Head of Engineering to help lead the delivery of products and projects within … a culture of continuous improvement both within individual teams and across the engineering and technology function as a whole. MAIN ACCOUNTABILITIES End-to-End Delivery: Lead the technical delivery of commercially viable products and projects, ensuring they are completed on time, within budget, and to the highest quality … standards. Oversee the entire delivery life cycle, from inception through to delivery, managing risks, dependencies, and constraints effectively. Drive delivery and be responsible for articulating progress via burn-up charts, velocity and other means, proactively escalating to the Publishing Executive and Programme Boards where necessary. Leadership and more »
London, England, United Kingdom Hybrid / WFH Options
HireTalent - Diversity Staffing & Recruiting Firm
Title: IT Service DeliveryManager Position Type: Full-Time Location: London W1U 8ED. Hybrid work model (3 days/week on-site initially). JOB DESCRIPTION: We are seeking a dynamic and experienced Service DeliveryManager to lead the service delivery and support desk for … undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically proficient, with a strong background … IT support and service management, combined with project management skills and the ability to lead and inspire a team. KEY RESPONSIBILITIES: Lead the service delivery and support desk operations, ensuring high-quality IT support. Manage a revamp of the IT support and service delivery systems, including changing ticketing more »
Service DeliveryManager 👔 InsureTech 📍 London 💵 £90-100k 📦 >20% Bonus, Share Options, Private Medical, L&D Fund, 25 days AL, overseas working Do you want to work for a rapidly scaling InsureTech scale-up who are making big waves in the Premium Finance Space? Do you want to … own the delivery of a brand new platform which is currently onboarding some of the countries biggest Insurance Brokerages? I am partnered with a very exciting InsureTech business who are looking for a Service DeliveryManager to join their rapidly scaling team and take ownership of their more »
IT Service DeliveryManager – Fully Remote - FTC CRG Recruitment are working closely with our client to recruit an IT Service DeliveryManager and this is a fixed term role for maternity cover. The roles purpose is to continue to provide the standard of IT service management … IT Service Management processes and procedures Service catalogue creation, documentation, and maintenance ITIL qualified V3 or V4 Exceptional leadership skills, setting objectives and ensuring delivery of services to target Self-motivated and looking for a challenge Kindness to operate in a very people driven sector Able to think quickly more »
Reading, England, United Kingdom Hybrid / WFH Options
Areti Group | B Corp™
Systems Service DeliveryManager Department: Systems Operations and Support Location: Hybrid Job Overview We seek a highly skilled Service DeliveryManager to join our Systems Operations and Support team. You'll oversee operational performance and stability of business-critical systems, ensuring seamless service delivery. This role … successful service transitions and driving continuous improvement. Ideal candidates have a strong background in technology systems operations, especially within the telecommunications industry. Responsibilities Service Delivery: Oversee incident management, root cause analysis, change management, and operational performance. Service Transition: Lead transitions from project teams to BAU support, define acceptance criteria … between SysOps, Business, and Customer Operations, building strong relationships and facilitating regular meetings. Person Specification Essential Criteria 5+ years of experience in IT service delivery or systems operations Strong track record in incident and problem management Experience managing business-critical systems Proven experience in service transitions Experience in stakeholder more »
Job Description Project DeliveryManager Scope of the role: Manage the successful delivery of The Corp business and IT projects through the design, build, testing, acceptance, commissioning and handover lifecycle. Lead essential projects, managing the Corp IT project portfolio to share interdependencies and recommending trade-offs and … resourcing and budget demands. Manage project gate reviews with the Head of IT to ensure each project has a robust business case, controls and delivery plan. Define and maintain standards for successful execution including documentation and metrics related to portfolio, programme, and project management. Manage project performance via objectives … the Corp IT Projects Run Book Develop detailed project plans, for monitoring and tracking of project deliverables Ensure projects can be fully resourced for delivery within the established project plan Manage relationships and workstreams with the business, key stakeholders, management and 3rd party suppliers Ensure risks and issues are more »
Borehamwood, England, United Kingdom Hybrid / WFH Options
Brown & Brown Europe
Software DeliveryManager Location: Hybrid - Borehamwood Package: Negotiable + Benefits We are seeking a talented Software Devlivery Manager to join our dynamic team in Borehamwood. If you're passionate about leading innovative projects and driving success in a collaborative environment here at Brown & Brown Europe. The day … to day: Be the primary point of contact for your projects Take ownership, plan and manage the delivery of all work package updates through to production and manage the code defect changes and project change requests in a timely and predictable manner using effective communication. Work with business stakeholders … technology teams Communication with internal stakeholders to assist in scoping and delivering of suggested solutions and opportunities against stated timescales About you: Agile software delivery project management experience Strong communication skills with both business stakeholders at all levels and also technical teams Strong understanding of full software development life more »
St. Andrews, Fife, Scotland, United Kingdom Hybrid / WFH Options
Bright Purple
Infrastructure DeliveryManager St Andrews (Hybrid) Have you been working in a hands-on technical role and see yourself wanting a switch up? Could a move to a more consultative role be for you? We are on the search for a technical mind, who will own and oversee … the technical elements of projects. Youll be joining their growing technical delivery team and be an integral part of current and upcoming projects. Benefits As well as offering a competitive salary, in return for your hard work and dedication, you will be rewarded with a range of amazing benefits more »
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Birmingham)
SF Recruitment are working with a business based in Coventry who is looking for a Service DeliveryManager to join the team Fully Remote Working £31,000 The Position We are looking for a proactive, experienced, and knowledgeable person to be responsible for supporting our business and large … growth customers. You will be responsible for managing all service delivery aspects of your accounts, the SLA performance and all associated reporting and data. Your logical and systematic approach will help create, implement and develop efficiencies across the operational process. Specific responsibilities: - Drive process execution and identify continual improvement … flows to reflect the operation and services we carry out - Monitor SLA and service performance across the accounts - Manage and execute any required service delivery plans - Responsible for operational review meetings, presenting KPI packs and delivering service initiatives - Analyse data and identify ways we can improve service and performance more »
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
TrueNorth®
a growing organisation in Newcastle who are embarking on a company wide technology and digital transformation programme - as such we're looking for a DeliveryManager to join the team. This role will be working closely with the internal development teams to support the delivery and release … of high quality, impactful software for the organisation. You will be responsible for: Leading software delivery in Agile and Lead practices Working with internal teams and stakeholders on building effective relationships to support successful delivery Taking the lead with release management Ensuring comprehensive and robust change management across … the teams Key skills and experience: Software focussed Delivery Management experience Understanding of software development lifecycles Agile Azure DevOps, Project Plans, RAID logs Very strong stakeholder management and engagement Ability to motivate and energise teams to bring them on the journey with you at an exciting time Beneficial: It more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Nybor Ltd
Soft FM Manager/Soft Services Manager/Facilities Management Contracts Manager Hybrid working Industry: Facilities Services Employer - Highly reputable national large organisation within the Facilities Management industry Location: Swindon/Hybrid Salary: HIGHLY COMPETITVE + Excellent Bonus + Excellent Pension 8% going up to 10% Life … Days Holiday + Bank holidays + Great working environment This is an opportunity to earn an exponential salary whilst working as Soft Services Manager for a highly established provider of facilities management who sits as a recognised quality provider within the industry. This business sits as a spearhead in … people first Innovative mindset Smart and professional in appearance and manner Client focused seeking to resolve client problems through internal solutions Proactively considering service delivery, not solely been task focused Influencing and building effective relationships Foster and develop effective relationships with clients, internal stakeholders, employees and other colleagues Co more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
iCoTech Services
technology across its key public sector client base, working with major public sector organizations, delivering business and technology transformational services. Role Purpose The Project Manager role at iCoTech is a key role within the organisation reporting directly to the CEO. This role is about ensuring the correct practices and … governance is followed as per the delivery methodology. As a Project Manager at iCoTech you will be responsible for the delivery of projects across our portfolio of customers. Duties and Responsibilities The Project Manager role is focused on the successful delivery of external revenue generating … and internal non-revenue generating Projects across iCoTech. This includes managing all projects throughout the lifecycle, monitoring progress, managing scope, controlling change, successful delivery to agreed timelines. Key responsibilities include: Ensure the project process is followed with the appropriate assurance checks in place to guarantee deliverables delivered to the more »
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
SWORD
meetings Retain accurate documentation in adherence to the Sword Quality Management System Act as customer point of contact for designated accounts Support the Incident Manager role for all major Incidents impacting the allocated customer base. Demonstrate a strong sense of urgency in meeting customer needs. SLA Management ITIL focused more »
Employment Type: Permanent, Part Time, Work From Home