4 Permanent Junior Support Analyst Jobs with Hybrid or WFH Options

Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients. The Junior Application Support Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients. Role Requirements : -B2B technical client support -Detailed reporting and solving of unresolved issues via SQL. … Resolving incidents and service requests -SQL/MySQL -Excellent communication skills -API’s calling with Postman -Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified (Desirable) -Knowledge of data security, access more »

Job DescriptionJunior Application Support AnalystWarrington (2 days remote)Very competitive basic + on call bonusShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external clients.The … Junior Application Support Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients.Role Requirements:-B2B technical client support-Detailed reporting and solving of unresolved issues via SQL.-Resolving incidents and service requests-SQL …/MySQL-Excellent communication skills-API’s calling with Postman-Support of our Amazon Web Services (infrastructure) platform-Problem-solving skills-Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc.Desirable skills for role:-ITIL Foundation Certified (Desirable)-Knowledge of data security, access controls and user security.-Relevant IT Degree more »

Junior IT Support Analyst 4 days onsite Our client, a small financial services organisation have an exciting opportunity for a Junior IT Support Analyst who is looking to enhance their skillset and career by working alongside a talented IT Manager, supporting the wider business … needs. This role requires some commercial IT Support/Helpdesk experience but would be the ideal fit for a curious and enthusiastic individual who is eager to learn and pick up new skills within the financial services sector. You will be based in their head office a short walk … file updates etc. Ensure network resilience Monitor server and firewall status Ensure constant internet availability Address outstanding IT issues, log items and provide helpdesk support to users Perform system maintenance routines Run reports as required Maintain “Password Policy” in accordance with Company Handbook On-going maintenance of other hardware more »

Support Analyst Requirements We’re looking for a Support Analyst to join the team. The role will have a primary focus on the following: Provide expert hardware support and service to KG colleagues and Teams across the Retail estate, Head Office, and Warehouse. Monitor, triage … and manage assigned and unassigned tickets, ensuring timely updates and resolution within the agreed SLA where defined. Support queries and issues that arrive via email, phone and walk-ins and ensure a ticket log is recorded. Work closely with third-party suppliers and service providers to promptly resolve incidents … starters, leavers, and amendments promptly and within SLA where defined Identify opportunities and assist in the implementation of recommendations to reduce or remove common support issues through training, technology, or improved processes. Contribute to the delivery of IT projects where assigned, ensuring deadlines and milestones are met. Field support more »