51 to 75 of 204 Permanent Customer Service Jobs in Yorkshire

IT Service Desk Analyst Salary: £23,499 a year Overview We are working with a trusted IT and Digital Delivery Partner, who are seeking an IT Service Desk Analyst to provide IT support to customers across Primary Care (GP Practices) within the Humber locality. This role primarily offers … on first contact. Additionally, this role may support 2nd line, 3rd line, and procurement support roles within the team as demand requires. A friendly, customer-focused attitude is essential, with a commitment to putting the customer first at all times. The post holder will contribute to a well … Communication Communicate technical matters in an understandable manner to staff, customers, and other audiences. Maintain a polite, courteous, and professional phone manner, demonstrating excellent customer service skills. Answer 1st line telephone calls and manage the call queue during busy periods. Provide a range of remote and face-to more »

with their administrative duties on existing accounts and new customers. Your role focuses on 4 main key areas on a day-to-day basis; Customer and team support Managing customer information in CRM Manage and work cancelations Providing various Business teams with insights and reports about our customers … terms and conditions. You plan and organize internal events. You process and check contracts of our key account customers and maintain them. (contract management) Customer inquiries You process and check incoming orders and inquiries from our customers and stakeholders. You are available for our customers and are in contact … with the account partners and cooperation companies and support them with questions and involve other departments to ensure customer satisfaction. You check and confirm incoming cancellations. You adjust master data of customers in Salesforce (CRM). You send access credentials to cooperation partners. Key Competencies and Experience Technical knowledge more »

Title: Security Field Service Engineer Location: Leeds area Salary: £30,000 - 35,000 DOE + Van We are loooking for someone with CCTV, Access Control and Intruder Systems servicing and maintenance experience. Preferably with a history of working with a variery of vendors and brands. This role will also … of security and lone worker solutions. Trusted by leading brands and organizations, they combine the capability of a large organization with the agility and customer focus of an independent business. With IT expertise, technical accreditations, and highest-level security clearances, they provide bespoke security solutions across a wide range … of industry sectors. Role Description This is a full-time remote role for a Service Engineer. The Service Engineer will be responsible for troubleshooting, field service, communication, technical support, and maintenance & repair. The Service Engineer will work to solve technical issues and provide support to customers more »

Service Desk Engineer Yorkshire 23-25k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last few years. To meet expectations, they now have an immediate … and exciting opening for a Service Desk Engineer to be based near York. Service Desk Engineer rewards: Competitive starting salary of 23-25k per annum Regular monthly gatherings Access to cutting-edge technology Opportunities for career advancement 3 weeks WFH and 1 Week in-office per month … after training) Service Desk Engineer responsibilities: Provide technical support on a rota basis with current Service Desk operations between 07:00 - 18:00 Monday-Friday Provide Licensing and Cloud Provisioning Provide excellent customer service via the telephone, ticketing system, email system and face-to-face Accurately more »

IT Service Desk Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT Service Desk Analyst (1st line) Position :IT Service Desk Analyst (1st … opportunity to join our IT Department where youll play a crucial role in providing IT support across our rapidly growing organisation. As an IT Service Desk Analyst with Exemplar Health Care, youll work alongside a second IT Service Desk Analyst to answer support calls and create tickets from … days will be the same. Day-to-day responsibilities will include: answering all initial IT support Calls completing 1st line support tickets managing the Service Desk platform prioritising and escalating tickets assisting with new starters and hardware assisting with mobile estate managing IT communications. About you Above all, youre more »

guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting – no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm-wide … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »

Job Title: Field Service Technician Location: Hull Remuneration: £28k-£30k per annum plus generous overtime and call out allowances Contract Details: Permanent, Full-time (8:00am-4:30pm Mon-Fri) Responsibilities: Examine vehicle tail lifts, reporting on their condition, safety, and reliability (LOLER) Identify and report on tail lift … defects and potential component failures Service and repair customer vehicle tail lifts with proper authorisation Conduct tail lift weight tests in a controlled and safe manner Perform on-call duties one evening per week and one weekend in six (rota) Attend breakdowns and service callouts with competitive … standby and call-out ratesAre you a skilled vehicle service technician/engineer looking for a new opportunity? Our client, an industry-leader, is seeking experienced individuals to join their small service team based in Hull. As a Field Service Technician, you will be responsible for servicing more »

Service Desk Leader - Managed Services Provider - Windows Server, Microsoft 365, Azure, VMWare, Sophos West Yorkshire - Hybrid - £45,000 Applause IT are looking for a Service Desk Leader to join a service desk team for a managed services provider based in West Yorkshire. The organisation provides managed services … for 1st and 2nd line Engineers as well as responding to major incidents and complex 3rd line issues. You will also be providing excellent customer service to all clients, communicating with internal and external members to ensure tasks are completed on time. The Service Desk Leader will … include: Healthcare and Well-being Scheme Pension Scheme (additional employer contribution) Simply Health 25 days holiday plus bank holiday (this increases with length of service) Life Assurance Perkbox This is an excellent opportunity for an experienced Service Desk Leader who has experience with at a managed services provider. more »

Junior Field Service Engineer, Medical X-Ray Imaging Systems Basic Salary £25,000 to £26,000 Overtime Car Allowance Excellent benefits package - After three years your basic salary will be circa £35,000 and after five years your basic salary will rise again substantially - **Excellent opportunities for a Trainee … Field Service Engineer to join a market leader in sophisticated medical imaging systems, offering first class opportunities for career development** The Role - Trainee Field Service Engineer, Medical X-Ray Imaging Systems Following expansion, they seek to recruit a customer focused and technically motivated Trainee Field Service Engineer responsible for assisting in the service, repair and maintenance of their range of highly advanced CT and x-ray systems. Your Background - Trainee Field Service Engineer, Medical X-Ray Imaging Systems To be considered for this exciting role, you must have: A degree, HND, HNC or more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate more »

Additional responsibilities will include : Ensuring the successful operation and development of sales delivery to customers deriving from online and catalogue and phone sales Expanding customer base through the initiation and delivery of strategic sales plans Leading, motivating and developing sales team leaders for product support, customer service … exceed sales goals Mentoring and coaching staff Assessing and reporting on sales metrics, including sales pipeline Leading by example and providing a world class ‘customer first’ service Understanding changes in customer marketplace and identifying emerging technologies to support future growth Collaborating with marketing and finance teams to more »

within the IT Department. This role requires strong leadership and analytical skills, along with a deep understanding of the company's products, services, and Service Management processes. By leveraging advanced technical expertise and a commitment to customer service, the Cyber Security Lead will secure the company's … informed about the latest security threats, principles, techniques, and protocols, including new vulnerabilities, and act on them as needed. within an ITIL V3 & ISO27001 service delivery framework. stakeholder relationships effectively. to defined Service Level Agreements and Key Performance Indicators. other duties as assigned. To be considered for the … response (including triage and chain of custody). to proactively identify areas for improvement, share lessons learned, and encourage the same behavior in others. customer focus with a passion for delivering customer satisfaction and business value. and responsible, with the ability to work under pressure, meet deadlines, and more »

from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full lifecycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »

from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide … the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of …/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across more »

services, ensuring a seamless experience for our members while maintaining compliance with NHS regulations and standards. The Project Manager for Member Services will lead service design and delivery projects, providing guidance, support, and training to ensure exceptional service delivery and successful implementation. Main duties of the job 1. … Service Development and Implementation 2. Compliance and Quality Assurance 3. Stakeholder Engagement 4. Training and Development About us Trust Primary Care Ltd (TPC) is a federation of 16 local GP practices located in and around Bradford. Our aim is to shape the future of primary care, delivering the highest … to put our patients at the heart of everything we do, maximising available resources and skills to ensure we provide a relevant and responsive service designed around what people really need. TPC is all about sustaining excellence in primary care in the long-term to the benefit of all more »

Junior Service Engineer, Medical X-Ray Systems Basic Salary Up To £25,000 (dependent on experience) 10% Bonus Pension Private Healthcare Life Assurance 25 Days Holiday Full and Comprehensive Manufacturer Product Training **An excellent opportunity for a service engineer to join a leading manufacturer of medical imaging equipment … and gain training on medical X-Ray, CT and MRI systems** The Role - Junior Service Engineer, Medical X-Ray Systems You will be responsible for: Providing customers with technical assistance via phone and email on faults with medical imaging systems Performing remote trouble shooting and determining the most effective … resolution for issues Guiding customers through the problem solving process Escalating unresolved issues to field service engineers Your Background - Junior Service Engineer, Medical X-Ray Systems To apply you should be able to demonstrate the following: Qualification in electronics or another relevant technical discipline Impeccable customer service more »

IT Service Engineer Role: IT Service Engineer Location: Yorkshire Salary: £30,000 DOE We have an exciting opportunity for an IT Service Engineer to join our Microsoft Silver Partnered clients IT team. Gaining exposure to hardware implementations with site visits and lots of work within the Cloud … providing support to clients. Are you a customer service driven engineer wanting to work with the latest technologies and gain hands-on experience supporting end users? An opportunity has come available with one of my clients looking for an IT Service Engineer to join their growing team more »

Allstaff Recruitment are currently seeking a Field Service Electromechanical Engineer based in the Leeds and Pontefract area for a well-established print finishing equipment company. **You must be based in the Leeds area due to the location of the role and travel requirements** Summary of the Field Service … hours a week Monday Friday including unpaid lunch and travel times, limited overnight stays mainly for training (fully expensed) The role As the Field Service Electromechanical Engineer your role will involve the following important duties: Maintain company equipment on client sites Carry out repair and planned maintenance activities Installation … Mechanical fault finding to component level with some electrical Support with administrative requirements Forge good working relationships with all customers and members of the Service Department The experience required As a successful Field Service Electromechanical Engineer, you will have the following: At least 2 years of Mechanical engineering more »

Partnership NHS Foundation Trust (SWYPFT). We are seeking a well-organised and enthusiastic individual to be proactive at assisting the team. The ICT Service Operations Administrator will be responsible for providing IT access to staff across the organisation and maintaining access security. The successful candidate will ideally have … the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers. We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective … so please apply as soon as possible. Job description Job responsibilities To assist and support in the smooth running of an effective IM&T Service Operations Team. To support the IM&T Service Operations Team in delivering the defined service provision. Provide first line support including incident more »

IT Service Desk Technician - Brandesburton - £26,000 Principal IT are working exclusively with a well-known business based in Brandesburton. Our client pride themselves on special a fast-track, sustainable delivery of modular buildings for long and short term application. To be successful in this role they are looking … procedures are maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs. Key Responsibilities Customer focussed with excellent interpersonal and communication skills Hands on, flexible and pro-active approach with willingness to learn Team player who enjoys sharing knowledge … management skills and ability to work without supervision Experience of mobile device and application management across Microsoft, Apple and Android platforms Essential Skills: Great customer service Experience in a similar IT support role is essential. Good working knowledge of MS Windows (client devices) Understanding of Windows Server, MS more »

IT Service Desk Analyst Salary: £23,499 a year Overview We are working with a trusted IT and Digital Delivery Partner, who are seeking an IT Service Desk Analyst to provide IT support to customers across Primary Care (GP Practices) within the Humber locality. This role primarily offers … on first contact. Additionally, this role may support 2nd line, 3rd line, and procurement support roles within the team as demand requires. A friendly, customer-focused attitude is essential, with a commitment to putting the customer first at all times. The post holder will contribute to a well … Communication Communicate technical matters in an understandable manner to staff, customers, and other audiences. Maintain a polite, courteous, and professional phone manner, demonstrating excellent customer service skills. Answer 1st line telephone calls and manage the call queue during busy periods. Provide a range of remote and face-to more »

with ongoing quality training and career development opportunities This is a terrific opportunity for a high-calibre IT support professional with experience in a customer facing environment to join our impactful organisation. You’ll be stepping into a crucial role, ensuring that colleagues have the necessary IT support to … Support Analyst, you will act as the first point of contact for all IT enquiries from colleagues, using an ITIL based framework. Delivering excellent customer service, you will respond to enquiries via telephone, email, a self-service portal and in person, resolving incidents in accordance with operational … including One-Drive management, Teams, SharePoint, Online Exchange - Remote desktop management tools - Anti-Virus management - Print management You will also need: - Experience within a customer facing environment - Familiarity with ITIL framework - A full, valid driving licence and use of a vehicle The closing date for this role is 9th more »

or Car AllowanceHybrid Working with travel to our site in Wath upon Dearne, Rotherham, South Yorkshire40 hours per week, Monday to FridayAbout UsOur G4S Customer Contact Centre in Wath Upon Dearne provides advice and support to the public on behalf of our clients. We have experienced rapid growth and … Management team, with a focus on ensuring that we have demonstrable and considered launch-ready implementation and a project plan that supports high-quality customer interactions from day one.Post win, the Implementation Manager will oversee the coordination and delivery of all implementation activities and business readiness for a successful … your initiative and make decisions under pressure.The ability to adapt to new working environments and ‘hit the ground running’.Desirable Criteria:Experience in a Customer Contact/Customer Service environment.Experience of working with Government clients.Benefits:While working for G4S, you are entitled to a number of benefits more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required … Skills: Experience in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

/Days: 8am - 5pm Monday to Friday - full time office based Salary: £26,000 Contract: Permanent Administrator Duties: Working as an effective Administrator handling customer sales/service calls by phone and online portals Creating quotes and processing orders using Microsoft Dynamics NAV Provide support to external sales … all Microsoft packages Previous use of Sage or similar accounting software in an Administrator role would be advantageous Experience of dealing with customers and customer queries Strong written and oral communication skills Maintain a professional approach and have excellent customer service skills GDPR knowledge and experience Ability more »