PCs, laptops and peripherals as required. You will deal with a wide range of support calls including password resets, Office 365, Microsoft Windows 10, MACOS, Adobe Creative Cloud, resolving where possible and escalating to the relevant team if necessary. About you: Fantastic telephone manner and customer oriented. … Call resolution experience and experience within a ITIL environment also desirable. Technically, you will have experience supporting Windows and O365. If you’ve supported mac Users or Adobe Creative Cloud also, that will be very useful but not essential. This role will mean you work closely with 2nd and more »
of and experience with intrusion detection/prevention systems and SIEM software Strong knowledge and understanding of network protocols and devices. Strong experience with MacOS, Windows, and Unix systems. Ability to analyze event logs and recognize signs of cyber intrusions/attacks Ability to handle high pressure more »
days annual leave ** Sick Pay ** Company Activities, Social Events ** Business Mileage - £0.45 per mile Technologies: ** Windows Server 2016/19/22 ** Windows 11 OS, MacOS ** Office 365 ** Active Directory ** Azure ** Intune ** Hyper V/VMWare ** VoIP Systems Duties & Responsibilities: ** To provide and implement professional, affable more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
as computer display units. Desirable system experience: iOS/iPad SolarWinds Web Help Desk veeam (Backups) sophos barracuda Cloud email security SQL MDM experience MacOS Draytek firewalls. Qualifications GCSES at Grade C or above in English & Mathematics or equivalent industry Standard computing qualifications such as Microsoft and more »
Bedale, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ecruit
troubleshooting. Sound IP troubleshooting skills including DHCP, DNS, IP addressing. Ability to work away from home overnight for potentially multiple days. Desirable: Knowledge of Mac OS. Knowledge of Acronis Cloud Backup. Cisco Switching experience. Microsoft MSP Certification in Microsoft 365. Experience with ConnectWise Manage and RMM. Synology storage solutions. more »
including firewalls, switches, routers, and VPNs. Experience with mobile device management (MDM) and endpoint security. Solid understanding and experience with various operating systems (Windows, MacOS, Linux, etc.). Experience working with a ticketing system. Excellent problem-solving skills. Strong communication skills and the ability to work effectively in a more »
