Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Role Description As our new colleague, you will be part of a team consisting … s many customer solutions. A challenging and exciting everyday life with the opportunity for professional development. You will be a part of Netcompanys Intelligent Service Desk team; this is our customers' entrance to Netcompany, and we operate 24 hours a day 365 days a year to ensure that customers … Splunk, New Relic and many more. Youll work within shift groups covering 24 x 7 x 365 and will be responsible for support and service of Netcompany's customers. Key Responsibilities 1st and 2 nd level support and triage for large critical systems. Link between our customers and the more »
West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Reed Technology
IT Service Desk Analyst Location: West Yorkshire - Leeds - Hybrid Salary: £25000-£28000 Benefits: Training/Progression/Great Tech/Hybrid Working A leading organisation specialising in providing high quality services are looking for a IT Support Engineer. As a Microsoft Gold Partner this company commits to offering more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DFS Furniture Ltd
As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling … how do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards … Provide an excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate Recording more »
Vibrant creative business in Central Leeds is looking for a Service Desk Analyst to join the team. This will require 4 days per week onsite, given the nature of the role. Great offices with coffee and breakfast on tap. The role will involve providing 1st and 2nd Line … and delivery of Projects related to the improvement of IT apps and services. Working with other Support and IT colleagues to ensure continuity of service for all users. Providing friendly, professional, courteous, and rapid response to individual users, ensuring high service levels. About you: Able to work in … Central Leeds onsite 4 days per week. Ideally a minimum of 1 years experience in a Service Desk role or similar Familiarity working with a large, corporate Active Directory structure will be advantageous Experience using Microsoft O365 (Windows 10/11 and Office Suite) Hardware troubleshooting knowledge including laptops more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
Role: Service Desk Analyst - Hybrid Working Location: Barnsley, South Yorkshire Salary: £26,000 + 33 days holiday, Life Assurance, and more Summary Are you looking to elevate your career in IT Support? We're partnering with a well-established company that's not only a leader in their … career in IT Support. The Role In this role, you'll be the go-to person for colleagues needing technical assistance on a busy Service Desk. If you're passionate about solving problems, love technology, and want to work in a dynamic, people-focused environment, this could be the … and progressing your career in IT. Your responsibilities will include First point of contact: Manage incoming support calls and emails, logging issues on the Service Desk. Problem-solving: Troubleshoot IT issues, escalating when needed to ensure swift resolutions. Ownership: Take responsibility for the cases you handle, aiming to resolve more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Reed Technology
IT Service Desk Analyst Location: West Yorkshire - Leeds Salary: £25000-£28000 Benefits: Training/Progression/Great Tech/Hybrid Working A leading organisation specialising in providing high quality services are looking for a IT Support Engineer. As a Microsoft Gold Partner this company commits to offering regular more »
Position : Service Desk Analyst Location : Middlesbrough Salary : £23,000 Monday-Friday 37.5 (Early Friday finish) Pension contribution 4% Employee assistance program BUPA health care Discount/Rewards hub 25 days holidays+ stats Responsibilities and Requirements: 2 years' experience working in a service environment Provide 1st line technical more »
Middlesbrough, North Yorkshire, North East, United Kingdom
Nicholas Associates
Position : Service Desk Analyst Location : Middlesbrough Salary : £23,000 Monday-Friday 37.5 (Early Friday finish) Pension contribution 4% Employee assistance program BUPA health care Discount/Rewards hub 25 days holidays+ stats Responsibilities and Requirements: 2 years' experience working in a service environment Provide 1st line technical more »
IT Service Desk Analyst £23,000-£25,000 Permanent + Bonus + Benefits Package Middlesbrough This is an excellent opportunity to join a leading global provider and a massive name in the industrial services sector. We are looking for talented individuals to come and join their growing team … including LAN/WAN and wireless. Prioritise tickets logged according to impact/urgency. Escalate incident tickets via the correct channels when required. Maintain Service management, logging of all incidents, service requests and changes within the system and ensuring they are kept up to date. What You Would … Bring: Previous experience working in an IT service desk environment. Clear and confident communication skills. Passion for IT and willingness to learn and develop. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis more »
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
Role: Service Desk Analyst Location: York (Hybrid) Salary: Up to £25,000 Summary: A fantastic opportunity has arisen for an enthusiastic and IT-focused individual to join a rapidly growing MSP as a Service Desk Analyst. You'll play a key role in supporting over clients across … the UK, delivering fast and efficient IT resolutions. If you're looking to develop your skills in a dynamic environment while providing exceptional customer service, this role is for you! This is a hybrid role based in York, with three days in-office and two days working from home. … priorities shift quickly, making every day varied and challenging. Your responsibilities will include: Acting as a first response to IT issues Delivering outstanding customer service, ensuring users are informed and supported Troubleshooting Windows OS, hardware, networking, and telephony systems Managing incidents and service requests within agreed SLAs Supporting more »
Role: Service Desk Analyst Area: South Yorkshire Salary: £26,000 On site A market leading client are looking to add a Service Desk Analyst to join their IT department. Development and progression are key within this business, they love to promote from within! This is an … not waste anytime and apply right now! Skillset: ** Windows Server ** Active Directory ** Office 365 ** DNS/DHCP ** Azure AD ** Routing/Networks ** Excellent Customer Service In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »
Service Desk Analyst/1st Line Support/Helpdesk AnalystService Desk Analyst/1st Line Support/Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire, My award winning client has a great opportunity for an experienced Service Desk Analyst/… 1st Line Support/Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills supporting internal and external customers and infrastructure teams. As a Service Desk Analyst/1st Line Support/Helpdesk Analyst you will be responsible … issues, fixing/repairing laptops, desktops and printers with the ability to diagnose and resolve a variety of software issues, good verbal communication, customer service and organisation skills. Working hours: Mon-Friday 9:00-17:00 with on-call rota. This is a great opportunity to work for a more »
Employment Type: Permanent
Salary: £24000 - £29000/annum superb benefits and offices