Permanent 1st Line Support Jobs

1 to 25 of 85 Permanent 1st Line Support Jobs

First Line Support

Leeds, England, United Kingdom
Better Placed Ltd - A Sunday Times Top 10 Employer in 2023!
1st Line Support Engineer Leeds - 3 days office 2 remote per week £20,000 - £28,000 D.o.E Our client is a much loved, high growth D2C lifestyle brand. They are a + £50m turnover business who are growing quickly by expanding their product ranges and … to roll up their sleeves up and meet challenges head on. As part of their growth they are now seeking a junior IT support Engineer who will report into the transformation manager and to be the first point of contact for the business as well as providing support … to learn. Experience & Qualifications: Experience with Shopify and Netsuite are preferred, but not essential. An IT Degree or similar or prior experience in a 1st line role would be preferred but not essential. This is a fantastic time to be joining a ground breaking eCommecre business off more »
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First Line Customer Support Engineer

Ipswich, England, United Kingdom
RedTech Recruitment
A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line … address has been removed by the job-board, full contact details are readily available on our website). Keywords – First-Line/1st line/Technical Support Engineer/Customer Support Specialist/Help Desk Technician/IT Support more »
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First Line Support

Greater Bristol Area, United Kingdom
TRIA
IT Support Analyst Circa £25,000 Bristol - Hybrid - onsite 3x per week … We are representing a managed service provider specialising in Microsoft technologies. They are looking for an IT Support Analyst to help provide 1st line technical support to their customers. As an IT Support Analyst you will perform remote support … the opportunity to further develop your skillset with fellow enthusiastic IT professionals. What we are looking for: Some experience working in an IT Support role. (Ideally 1+ years experience). A positive mindset and a willingness to learn. Ideally experience working with Microsoft Azure Stack. If this sounds more »
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First Line Customer Support Engineer

ipswich, east anglia, United Kingdom
RedTech Recruitment
A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line … address has been removed by the job-board, full contact details are readily available on our website). Keywords – First-Line/1st line/Technical Support Engineer/Customer Support Specialist/Help Desk Technician/IT Support more »
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1st Line Support Engineer

London Area, United Kingdom
InterQuest Group
Are you tech-savvy with 1-2 years' experience in IT support? Our client are a leading manufacturing organisation based in North-West London and they are looking to take on a Service Desk Analyst. Working as part of the Service Delivery Team to provide a high level … of support and service delivery to employees, undertaking analysis, diagnosis and resolution of incidents and requests. Accomplishing project objectives by planning project activities, evaluating implementation and progress. Key Responsibilities: Being the first point of contact for all IT-related support for the firm, ensuring that each … limited to: PC’s, Laptops, Servers, Photocopiers, Printers, Backups, Office 365, Active Directory, Phone System etc. Previous Experience and Knowledge: 1 years’ experience of 1st line support/delivery. Ideally some knowledge of ITIL and Service Desk operations. Clear communication skills using all media, tailored more »
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IT Support Technician - 1st Line Support - £28K

Oxfordshire, England, United Kingdom
Humand Talent
Edge Tech? Our Client: A dynamic company developing high-performance software and hardware for various industries. Committed to providing excellent IT solutions and support to internal stakeholders. What's In It For You: 🏆 Leading Legacy: Join an award-winning team shaping the future. 🌍 Global Impact: Work in offices … and software. 💼 Career Growth: Grow with us professionally and personally. Opportunity: Swiftly resolve tech issues to ensure seamless operations. Provide top-notch IT support to internal teams. Install, configure, and maintain devices for smooth operation. Collaborate on IT projects, driving innovation. Skills Needed: Proficiency in Windows environments MS more »
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1st Line Support Engineer

Stansted, Essex, South East, United Kingdom
Harrods Aviation
Job Title: 1st Line Support Engineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time Working … committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 1st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT more »
Employment Type: Permanent
Salary: £30,000
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First-Line Technical Support Engineer

Ipswich, Suffolk, East Anglia, United Kingdom
RedTech Recruitment
First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are … looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum … address has been removed by the job-board, full details for contact are available on our website). Keywords First-Line/1st line/Technical Support Engineer/Customer Support Specialist/Help Desk Technician/IT Support more »
Employment Type: Professional qualifications
Salary: £24,000
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1st Line Network Support Engineer

Oxford, Oxfordshire, South East, United Kingdom
Hays
North America, Australia, and Japan, our clients operate across various sectors, including automotive, retail, technology, and rail. Your New Role As a First Line Network Engineer, you'll play a vital role in ensuring the smooth operation of our network infrastructure. Your responsibilities will include managing and troubleshooting more »
Employment Type: Permanent
Salary: £35,000
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1st Line Support Engineer

Edinburgh, Scotland, United Kingdom
Net Talent
1st Line Support Engineer Edinburgh City Centre Net Talent are working with a company based in Edinburgh who are looking to hire a 1st line support engineer. This is due to an increase in customer demand and success for the … which is allowing them to grow organically. Ideally we are looking to speak with candidates who have 2 year’s experience in IT support and have an appetite for problem solving and helping people. Key Responsibilities First point of contact answering calls and assisting customers with technical issues. … tickets as required both remotely and on site. Setting up new customer hardware inc laptops, mobiles and tablets Requirements 2 year’s experience handling 1st line support for Microsoft products. Relevant IT qualifications such as a degree, HND, CompTIA or similar Excellent communication and listening more »
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IT Support Technician - 1st Line Support -up to £28k DOE

Oxfordshire, England, United Kingdom
Humand Talent
Ready to dive into cutting-edge tech? Want to provide high quality internal IT Support, where your contribution will really make a difference? Our client developers high performance software and hardware products for various industries They are a dynamic company committed to providing excellent IT solutions and support … with the latest hardware and software. 💼 Career Growth: Grow with us professionally and personally. Opportunity: Resolve tech issues swiftly to keep operations seamless. Support internal teams with top-notch IT solutions. Install, configure, and maintain devices for smooth operation. Collaborate on IT projects, driving innovation forward. Skills Needed more »
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1st Line Support

Borehamwood, Hertfordshire, United Kingdom
Connexa Technology Limited
Job Title: 1st Line Support Technician Location: Borehamwood Employment Type: Full-Time Salary: Competitive, based on experience Reports to: IT Support Manager Role Overview: As a 1st Line Support Technician, you will be the first point of contact … for our clients' technical issues. You will provide efficient and effective IT support, troubleshooting problems, and ensuring that all issues are resolved promptly or escalated as necessary. Key Responsibilities: Respond to incoming technical support requests via phone, email, and chat. Diagnose and resolve basic technical issues … the setup and configuration of new hardware and software. Perform regular system updates and maintenance tasks as directed. Requirements: Proven experience in a similar 1st Line Support or Helpdesk role. Strong problem-solving skills and attention to detail. Excellent communication skills, both verbal and written. more »
Employment Type: Permanent
Salary: £25000 - £40000/annum
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1st Line Support

Borehamwood, Hertfordshire, South East, United Kingdom
Connexa
Job Title: 1st Line Support Technician Location: Borehamwood Employment Type: Full-Time Salary: Competitive, based on experience Reports to: IT Support Manager Role Overview: As a 1st Line Support Technician, you will be the first point of contact … for our clients' technical issues. You will provide efficient and effective IT support, troubleshooting problems, and ensuring that all issues are resolved promptly or escalated as necessary. Key Responsibilities: Respond to incoming technical support requests via phone, email, and chat. Diagnose and resolve basic technical issues … the setup and configuration of new hardware and software. Perform regular system updates and maintenance tasks as directed. Requirements: Proven experience in a similar 1st Line Support or Helpdesk role. Strong problem-solving skills and attention to detail. Excellent communication skills, both verbal and written. more »
Employment Type: Permanent
Salary: £24,000
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1st Line Network Support Engineer (Renewable Energy)

Blackburn, Lancashire, North West, United Kingdom
Ernest Gordon Recruitment
1st Line Network Support Engineer (Renewable Energy) Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you a Network Support Engineer looking to work with the latest cutting edge security … to work with the latest security products and Cyber projects. This role would suit a Network Support Engineer that has experience in 1st/2nd line troubleshooting, and looking to progress through full training in Cyber Security. The Role Laptop/Desktop Builds First/… one week from home The Person First/Second line troubleshooting experience Local to Blackburn Keywords : IT Support, IT Technician, 1st line, 2nd line, Security, Crowdstrike, Rapid 7, Training, Progression, Renewable Energy, Blackburn Reference Number : BBBH 13735 If you're interested more »
Employment Type: Permanent
Salary: £30,000
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First Line Support

Bracknell, England, United Kingdom
Project People
1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off – mixture of day and night 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible … paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »
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Helpdesk Analyst – 1st Line Support

Bracknell, England, United Kingdom
Air Partner
Are you looking to build a career in a support Help Desk Team with a company that is going from strength to … strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer … support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk Analysts and Second Line Support Engineers, you will be focusing on Audio Visual and Meeting Room functions during client-based more »
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1st line/Application Support Analyst - Manchester - £38K

Manchester Area, United Kingdom
Venchr
1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing … users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring … compliance with our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the more »
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IT 1st Line Support Professional

Salisbury, England, United Kingdom
Hybrid / WFH Options
Wilsons Solicitors LLP
and estates and these clients are both local and national. We are client focused and work in collaboration with our clients. The Role As 1st Line IT support, you will be part of a team handling the initial point of contact for support … as well as own transport if possible. Responsibilities You will be expected to log, categorise, troubleshoot, fix and escalate where applicable to 2nd line support. You will be responsible for primary application support covering Microsoft Office as well as numerous legal applications. You will also be … a positive telephone manner. We are also looking for someone who can work on their own initiative but operate as part of the support team. The ideal candidate will have a good understanding of the following: ● Windows 10 and 11 ● Microsoft Office 2016/365 ● Basic networking skills more »
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1st Line Support Analyst

Gaydon, Wasperton, Warwickshire, United Kingdom
Adria Solutions Ltd
1st Line Support Analyst - Initial six months FTC Are you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a 1st Line Support Analyst at a prestigious … brand. Working Hours: Monday to Thursday, 14:00 - 01:00 The Role: As a 1st Line Support Analyst, you will play a pivotal role in supporting our client. You will provide technical support to colleagues, assisting with systems and end-user devices. Your … all backgrounds. Our client offers a dynamic work environment where your skills and expertise will be valued and rewarded. Interested? Please Click Apply Now! 1st Line Support Analyst more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
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1st Line Support Engineer

Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
1st Line Support Engineer - Progressive Role Gloucester Up to £22k DOE Junior Position - Suitable for candidates with up to 1/2 years experience Impressively growing MSP moving into new offices! Description The IT Support Department is responsible for supporting and maintaining our … customers IT systems and for providing efficient IT support to all business users. Responsibilities include: Providing helpdesk and onsite support for … various clients Managing own workload of tickets to ensure SLAs are met Escalation of issues to 3rd party software and systems suppliers where necessary 1st Line technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and more »
Employment Type: Permanent
Salary: £22,000
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1st Line Support Engineer GBP 30000

Bromley, London, United Kingdom
Nextech Group Ltd
Position: 1st Line Support Location: Bromley Salary: £30,000 Benefit: * Company pension * Gym membership * On-site parking * Private medical insurance * Sick pay Excited about diving into the dynamic realm of IT support? A trailblazing tech enterprise with a 25-year track record of … innovation is on the lookout for a skilled individual to join their team as a 1st Line Support Analyst. About Us: We thrive on innovation, continuously pushing the boundaries of technology for over two decades. We've been pioneers in reshaping the digital landscape, offering … groundbreaking solutions globally. Joining our team means becoming part of a vibrant community committed to excellence, creativity, and ongoing advancement. As a 1st Line Support Analyst, you'll play a pivotal role in our mission to provide outstanding technical support to our clients. more »
Employment Type: Permanent
Salary: £26000 - £30000/annum Flexible working, training, pension
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1st Line Application Support Engineer, COR5740

Lincoln, Lincolnshire, East Midlands, United Kingdom
Corriculo Ltd
1st Line Application Support Engineer, COR5740 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in application support? If this sounds like you, then please read on! The Role This is … an excellent 1st Line Application Support Engineer role, working for a company with a growing reputation in their field. The 1st Line Support Engineer will have excellent all-round IT support skills, be a great communicator and be … a problem solver. They will provide end user support for the company's application. The Company The 1st Line Support Engineer will join a leader in the healthcare software industry. The 1st Line Support Engineer will contribute to more »
Employment Type: Permanent
Salary: £26,000
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1st Line IT Support Analyst

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Circle Group
1st Line IT Support Engineer - Cambridge - MSP - £28K (DOE) Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 1st Line IT Support Engineer to join the team. As a leading technology company, you …/Hyper-V virtualisation tools Office 365 SQL Server Backup technologies e.g. Veeam The roles and responsibilities of the role include administering T1 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment sharing experience and … t up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support, Microsoft Gold Partner, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Cambridge, Cambridgeshire, hyper-v, exchange, Circle Recruitment more »
Employment Type: Permanent
Salary: £24,000
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1st Line Support Engineer

london, south east england, United Kingdom
Hybrid / WFH Options
Qurated Network
A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and … Azure. This role offers the opportunity to work with senior stakeholders in the organisation and be part of a growing, innovative organisation. Responsibilities Provide 1st Line IT Support (Helpdesk and Deskside) User administration within Azure, SharePoint and Microsoft 365 Provide exceptional Service Support and Customer Service to the Acquired Business, via Deskside Support, Email and Telephone Requirements Minimum 4 years experience in 1st line/technical support Strong experience with Microsoft 365 and SharePoint Good experience working in a cloud environment, preferably Azure Excellent more »
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1st Line IT Support

scunthorpe, midlands, United Kingdom
Hays
IT HELPDESK/IT SERVICE DESK/1ST LINE/IT SUPPORT/TICKET SYSTEMS/TROUBLESHOOTING IT ENGINEER Location - Scunthorpe Salary - £25,000 - £30,000 ONSITE Your new role An award-winning provider of business IT & software solutions are looking to Recruit an experienced … IT Engineer/1st Line Support You will be responsible for working with the existing 1st Line support team dealing with client requests seeking help in resolving issues i.e., Change requests, troubleshooting etc What you'll need to succeed The more »
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1st Line Support
10th Percentile
£21,000
25th Percentile
£22,500
Median
£25,000
75th Percentile
£28,250
90th Percentile
£33,625