51 to 72 of 72 Permanent 1st Line Support Jobs

1st Line Support Engineer My client, a large MSP based in Kent, are looking for a 1st Line Support Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support … If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply today! Key words: 1st Line, First Line, IT Support Engineer, IT Support Analyst, IT Engineer, Junior IT Support more »

Ashby Computer Services LLP is seeking a talented 1st Line IT Support Technician to join our dynamic team in Northampton. As a 1st Line IT Support Technician, you will have the chance to challenge yourself, expand your skills, and deliver … accredited. Experiencing healthy growth. We specialise in outsourced IT Solutions, consistently striving to deliver exceptional service to our business partners. Key Responsibilities: Handle first-line support queries within defined parameters Assist in managing IT operations for our clients Ensure customer backup regimes are adhered to, recorded … users with software configuration, computer setups, and new machine installations Maintain customer system security and report issues Install and administer Office 365 Provide first-line support for server infrastructure Conduct remote installations of new IT equipment Required Skills: Proven experience in an IT helpdesk role Preferred more »

1st Line Support Engineer £22,000 - £25,000 plus benefits including training and certifications London, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1st Line, 2nd line, Service Desk, Helpdesk, Help Desk, PC, Active Directory … a minimum of a year’s IT experience, to join their team on a permanent basis. This is a varied and interesting role covering 1st and some 2nd line support as well as some IT projects. This role will give you the chance to play … a key role in a growing team and gain exposure to the most up to date and a wide variety of technology. 1st Line Support Engineer Duties: To be part of a small team responsible for all incoming client requests, triaging and progressing all support more »

An exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1st Line Support Engineer, you’ll require the following essentials: Background of working in a 1st Line/Helpdesk role Good understanding of Office 365 and Active Directory Great communication skills, to communicate with colleagues Ability to identify process improvement As part of the 1st Line Support Engineer role, you’ll also be: Respond in a timely manner to queries and adhere to the KPI’s in place Adhering to company policies and procedures Uses experience to address user problems and look for potential solutions Share knowledge and expertise with others Support more »

A large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1st Line IT Support Assistant to join their Head Office team in Newbury. This role offers an exciting opportunity to work within a fast-paced and collaborative environment, providing … be joining uses a wide range of IT systems and providers that play an essential role in the running of their business. As a 1st Line IT Support Assistant, you'll be part of a well-established Helpdesk team. Your responsibilities will include: Providing first … users with regular updates as to the status of their issue. Identifying areas where the current IT systems can be improved. Rewards As a 1st Line IT Support Assistant, you will receive: A starting salary between £25,000 - £30,000 (depending on experience) 25 days more »

The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is … within and are focused on individual skills development on a team environment. Skills and Experience: Experience within an IT Support or First Line Support role would be beneficial Knowledge of Windows 11, MAC IOS and Active Directory administration Exposure to Cloud technologies as well … an analytical problem-solving approach Role and Responsibilities: Service Desk: On-boarding and off-boarding users Managing networked resources access Provide end-users support onsite or remote Installation/update/troubleshooting of software Look after tickets and communicate updates to end-users Asset Management: Source new and more »

Are you ready to take the next step in your Technical Support career? Here's your chance to join a dynamic and multi-award-winning technology company in Doncaster. We're looking for passionate individuals who are eager to make a difference and grow within their supportive team. … are dedicated to your success and well-being. Key Responsibilities: Be the first point of contact for our valued clients, delivering top-notch support with professionalism and enthusiasm. Maintain high standards of service by promptly resolving issues raised via phone or email. Quickly assess the priority of each … Directory on Windows Server platforms. Familiarity with Exchange Online and PC hardware components. Strong customer service skills, with a passion for delivering exceptional support experiences. Ability to multitask and prioritize effectively in a dynamic support environment. Requirements: Must be located within commuting distance of Doncaster. Right more »

1st Line Support Engineer Perth £25,000 In this role, you'll be the first line of defence, swiftly tackling technical challenges and ensuring seamless IT operations. From troubleshooting hardware and software to championing customer service, you'll play a vital role in … his team. Responsibilities include: Providing dynamic support across various platforms via phone, email, and chat. Expertly diagnosing and resolving issues, meeting SLA targets with finesse. Fulfilling service requests, from equipment orders to seamless setup. Collaborating with teams and suppliers to swiftly tackle complex issues. Championing proactive problem-solving more »

This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. You will … site near Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting … will be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover more »

1st Line IT Support- Scunthorpe - £25,000 to £30,000 Principal IT are working with a rapidly growing business based in Scunthorpe which have offices in Hull & Peterborough. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of … support. They are currently on the lookout for a 1st Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the pandemic and shows no signs of slowing down a few years on! To be successful in … training opportunities Staff appreciation parties Fully funded social events Staff discount scheme How to Apply If you are interested in hearing more about this 1st Line IT Support Engineer position or interested in applying for the role please follow the link below or contact Principal more »

Extra Recruitment are currently engaged with a local MSP client, who require 1st Line IT Support to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1st Line Support … IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1st Line IT Support: To provide 1st line support to all staff in the company both … ensure that all issues are logged and prioritised To manage all technical assets and to liaise with finance on asset purchase, location and disposal 1st Line IT Details: Salary: £23,000.00-£25,000.00 PA 20 days holiday plus bank holidays Pension Key Requirements of 1st Line more »

Extra Recruitment are currently engaged with a local MSP client, who require 1st Line IT Support to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1st Line Support … IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1st Line IT Support: To provide 1st line support to all staff in the company both … ensure that all issues are logged and prioritised To manage all technical assets and to liaise with finance on asset purchase, location and disposal 1st Line IT Details: Salary: £23,000.00-£25,000.00 PA 20 days holiday plus bank holidays Pension Key Requirements of 1st Line more »

Job Title: Tier 1 Support Specialist Location: Eccles, Greater Manchester Salary: Competitive Job Type: Permanent, Full Time Start Date: ASAP An exciting opportunity has arisen to join us as an IT Support Specialist - Tier 1. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering … Cover Letter for this role. Candidates with experience of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1st Line Helpdesk Engineer, IT Support Technician, Support Technician, IT Support Engineer, Technical Support, 1st Line, 1st Line Technical Support Analyst, 1st Line Helpdesk Engineer, 1st Line Support Engineer, 1st Line Support Technician may also be considered for this role. more »

1st Line Support Consultant, Kidlington, £20,000 - £25,000 Our client are a leading IT Managed Service provider in Oxfordshire and are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Consultant to join their expanding team. The … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs Ensuring documentation is accurate Required Skills: Exceptional verbal and written communication skills Exceptional customer service skills Can do attitude, and willingness to learn new skills Windows Desktop more »

A Senior 1st Line Infrastructure Support with at least 2 years of network administration experience is needed to join the team at this leading provider of economic data based in London on a full-time basis. Since 1994, this company has been helping the global … securities reference data, corporate actions, end-of-day pricing and economic data services. This is a hybrid role between the first and second line within the Infrastructure Team. It is responsible for supporting and maintaining the company's IT systems with basic networking skills and providing efficient support … including; Help Desk Technician, IT Support Specialist, Senior Network Engineer, System Administrator, IT Helpdesk Engineer, Technical Support Engineer, Senior First Line Support Analyst, Desktop Support Technician, and IT Service Desk Technician may also be considered. IND123 more »

Role: Junior Service Support Analyst (1st Line) Sector: Technology Location: Central London Salary: £20,000 to £25,000 + Benefits A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst … ticket loan Social events The Role: You will act as the first point of contact between the business and its clients. Diagnose and resolve 1st line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket … dispatch role, allocating inbound emails requests and balancing the workloads of other technicians Required Experience Great telephone and client facing skills Previous IT support experience is a must (MSP Preferable) Office 365 & Exchange Online SharePoint and Teams Windows OS and Server Active Directory Excellent team player but with more »

Junior 1st Line IT Support Field Engineer 22k-25k dependant on experience – 20 days plus bank holidays, on site parking and work van provided, standard pension. Office/Field based role. Company Phone and Laptop. A wonderful opportunity has arisen at a leading provider of … Based in the heart of Birmingham, you will be tasked with a wide range of Responsibilities within the role. As their field engineer/1st Support Engineer, your focus will be to build and maintain efficient computer systems and networks Setting up workstations with computers and relevant … and computer equipment Organising and scheduling upgrades and maintenance Maintaining records of repairs, fixes and maintenance schedule Providing onsite and face-to-face support to customers Performing troubleshoots to diagnose and resolve problems (e.g. repairing, replacing parts, debugging) Required Experience: Proven experience working as an IT Technician or more »

30pm or 9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1st Line Technical Support person, fluent in both English and French, for our client based just outside Saffron Walden. You will … a rota basis you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1st Line IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers … are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line Technical Support Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge of PC more »

1st Line Support Technician Location : Alfreton, Derbyshire, DE55 7JR Salary : Competitive based on experience Contract : Permanent, Full Time Company Benefits: Pension Scheme, 31 days holiday (including Statutory), Extra holidays for length of service, Life Insurance, Profit Related Pay, Employee Assistance Programme, incentive scheme. You've … including the use of their cars. Our products are genuinely liberating and transformative for their users. Job Purpose: ABC Mobility Group is recruiting for 1st Line IT Support Technician to join our Infrastructure team on a full-time basis. We are looking for someone who … about IT and has a keen interest in developing themselves alongside the business and IT objectives set by senior management. The role To support the IT team in providing a comprehensive IT service for The ABC Mobility Group to enable it to meet its company objectives and business more »

1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over … after 6 months), life assurance, medical cover, season ticket loan, cycle to work scheme, modern offices, training and development and many, many more perks! 1st Line Support Analyst – Key Skills: Experience in a 1st Line Support position Able to hit … telephone Windows MS Office Suite iOS Devices/Operating System Incident Management Prioritisation skills Active Directory, SCCM and InTune is very nice to have 1st Line Support Analyst - Hybrid Due to the volume of applications received for positions, it will not be possible to respond more »

An experienced 1st Line Technical Support Engineer with relevant experience is needed to join our team at Fortis Hosting, a leading IT Services and IT Consulting company based in London on a full-time basis. For over 12 years, we have been providing cloud, consultancy … IT support and procurement services to Private and Public sector organisations in the UK and internationally. The successful candidate will be dedicated to handling initial technical calls, solving them and escalating them where appropriate. The role involves resolving issues by finding solutions and replicating customers’ problems in-house. … interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles including; IT Engineer, IT Technician, 1st Line Support Technician, 2nd Line Support, IT Support Engineer, IT Systems Consultant, IT Solutions more »

First Line IT Support WE ARE A LEADING PROFESSIONAL SERVICES BUSINESS LOOKING FOR A FIRST LINE IT SUPPORT TO JOIN OUR TEAM AND SUPPORT OUR CLIENTS. First Line IT Support Based Market Harborough Supporting Microsoft Azure … apply please call 01244 739 999 or email We are a professional services company based in Market Harborough looking to recruit a First Line IT Support to provide users support in a Microsoft environment (Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall … to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS First Line IT Support - 1st Line/Customer Service/Microsoft Azure/Remote Desktop/Cloud Services/Microsoft SharePoint more »