There's a great opportunity to join the support team at an established company working on helping their clients in installing their product software and working through faults, collaborating with the development team. You will be working in a team of 6, gaining knowledge of the software product. … office and 3 days working from home, additional on call pay and great opportunity for travel. Essential skillset: Software and/or Applicationsupport experience SQL database Experience working with external customers Troubleshooting experience What you'll be doing: Learning the details about the software product Trouble-shooting more »
NE12, Forest Hall, North Tyneside, Tyne & Wear, United Kingdom Hybrid / WFH Options
GEM Partnership
client is a fast-growing software business that has embarked on significant growth to become the market leader in their sector. As an ApplicationSupportEngineer, you will be responsible for delivering a first-class support service to their clients. The Role Troubleshoot both … issues, offering guidance and managing changes for their software clients, providing timely customer feedback Deliver and maintain a high-quality service to customers Support the roll-out of new software solutions across their portfolio of customers Take ownership of support issues and seek closure ensuring all … relevant support procedures are followed Managing multiple cases at one time, ensuring case notes are up-to-date Diagnosing and resolving incidents using remote access tools and verbal instructions Resolving issues predominantly over the phone or via remote connectivity or, very occasionally, visiting client sites Deliver great customer more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Be Technology
My client is looking for a 2nd Line ApplicationSupportEngineer to join their busy support desk. This is a great opportunity to join a closeknit team that can offer a role with great technical exposure and future opportunities to grow and further your … travel. Role: * Provide 2nd line technical customer service for their in-house products * Perform in-House product installations for customers * Deal with general support through tickets, calls and emails * Be involved with Data Projects * Assist with the day-to-day support and administration of the hosted … skills, both verbal and written * Ability to quickly learn and understand complex systems and software * Previous experience with SQL scripting is Advantageous! Role: ApplicationSupportEngineer Location: Bradford - Office Based role Salary: GBP 28,000 - 35,000 DOE They offer a competitive salary and benefits package more »
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Affecto Recruitment Ltd
Weve partnered with one of the countrys leading multi-channel communications businesses to add a new ApplicationSupportEngineer to their Leicester site. Youll join the existing ApplicationSupport Team in looking after a large portfolio of internal applications and systems. Its a … exposure to Linux, SQL Server, MySQL, T-SQL and, ideally, PowerShell and Shell Scripting. What will you be doing? Supporting a diverse range of applications and systems Diagnose and troubleshoot problems Work with developers, QAs and stakeholders to help solve complex problems Implement software updates and patches Assist with more »
ApplicationSupport Engineer Up to 65k Wokingham - Fully Onsite Austin Fraser has an exciting opportunity for a SupportEngineer to join a company in the global healthcare industry that has created software used by Doctors and Nurses to improve the quality of patient safety. Due … role sounds like you, or you want to hear more, apply now!! Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to … the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants. Check us out on our websiteandLinkedIn for more roles. We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to more »