support to end-users, and ensuring minimal disruption to business operations. In addition, this role will also provide IT support and administration to all back-office systems, which includes bespoke Insurance and Referencing systems. You will also oversee desktop environments and offer technical assistance to external customers, primarily … English (or equivalent) Awareness of ITIL processes and other industry standards & best practices. Knowledge of computer hardware systems. Familiarity with general operating systems and Office software. Technical Support/Problem Solving, incident management & request fulfilment skills Microsoft, Android and iOS systems and technology Working within a matrixed team Proactive … writing, menopause support, books, stopping smoking and much more If supporting the local community, engaging with charities and having the opportunity to give something back interests you, you have the opportunity to take an extra day to support this with a Volunteering day. We also offer a wide range more »
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
DHU Healthcare
and company goals. Develop tactical forecasts and scenario models to support the Tactical Planning team in creating efficient schedules for various channels, including Front Office, BackOffice, and Outbound. Act as a key interface between senior operational stakeholders and the Tactical Planning team, providing expert knowledge on … making improvement recommendations. Preferable Experience working in a digital environment (social media, web chat, email) alongside inbound/outbound calls. Advanced PC and MS Office skills. Experience with change management. Capabilities Excellent analytical skills and a proactive outlook toward feedback and continuous improvement. Strong people skills and role model more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Leeds Building Society
working model, where you can work 60% from home, with the rest of your time being flexibly based at our brand new, sustainable head office in Leeds city centre, just 5 minutes' walk from the train station. We offer a competitive rewards package including: A generous colleague bonus of … will lead a team that will deliver elements of our new Assisted Channels solution that will be used by our Contact Centre, Branches and BackOffice functions to support our members with their mortgages and savings products. This will be delivered through a modern cloud-based ecosystem including more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
National Highways
through our transformation programme. We are helping to transform the way National Highways operates by delivering digital, data and technology services from frontline to backoffice, in a modern and efficient way.? Our vision is to develop integrated information and technology that empowers our colleagues and provides real more »
Employment Type: Permanent, Part Time, Work From Home
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Leeds Building Society
working model, where you can work 60% from home, with the rest of your time being flexibly based at our brand new, sustainable head office in Leeds city centre, just 5 minutes' walk from the train station. We offer a competitive rewards package including: A generous colleague bonus of … a new squad to help with the delivery of our new Assisted Channels solution that will be used by our Contact Centre, Branches and BackOffice functions to support our members with their mortgages and savings products. This will be delivered through a modern cloud-based ecosystem including more »
of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take the lead in scoping, designing, and implementing changes to application configurations, ensuring seamless … talented team on diverse projects that will expand your skill set. Key Duties & Responsibilities: Provide timely and efficient software support for the ERP/back-office system and integrated applications Lead the scoping, design, and implementation of application configuration changes, adhering to best practices and change management processes … development Basic accounting skills to troubleshoot financial modules within the ERP system Strong SQL skills for database querying and data analysis Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) for documentation and analysis purposes Good working knowledge of MS CRM (Customer Relationship Management) systems Valid driving license for occasional more »
The Opportunity: Our client, is looking for an IT Integration Project Manager to manage multiple IT projects in back-office ticketing and payments. The ideal candidate will come from a varied background with extensive exposure to systems integration projects, preferably in Ticketing, Parking, Intelligent Transport, Tolling, Road User more »
be responsible for the creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and backoffice workloads. Our workforce management area is expanding and we are looking for a highly motivated individual with a proven track record in … detailed forecasts, both short and long term. Experience of using WFM tools and systems, Nice IEX is preferred. Experience of scheduling and forecasting for backoffice workload. Understanding of budgeting process and planning cycles. Skilled in data analysis, statistical modelling and interpretation. Excellent knowledge of forecasting algorithms, including … desirable but not essential. Main Responsibilities Creating and maintaining of forecasts, short and long term, across multiple sites, languages and teams, both front and back office. Ensuring correct forecasting methodologies are in place. Ensuring the integrity of data is upheld in the WFM system to enable accurate forecasting. Analysing more »
be successful in this role, you will need to have had exposure to regulatory change project work and be able to understand front-to-back operations as well as the full trade life cycle, so that you can translate your findings into tangible solutions.You should also be able to … examinations and ongoing engagement with key regulatory bodies;Developing new processes and/or business requirements by collaborating with various teams such as Front Office, Operations, Legal, Compliance and Technology;Managing work streams across large scale regulatory programmes.You will also be expected to lead and manage more junior team … Services firm or internal consulting/change experience at a major Capital Markets institutionExperience in investment banking and Capital Markets industry, front-, middle- or back-office processes, market infrastructure, risk management etc.Technical or business line experience in a key area in Capital Markets – e.g. Front Office, Operations more »
interface to the client at all times. Assisting with API and Algo Conformance testing and certification. Involvement in end-of-day settlement process and backoffice functions. Document and track customer interactions: Maintain accurate records of customer interactions, including issues, resolutions, and any additional follow-up actions. Update more »
Maintain and organize Enterprise Modernization portfolio intellectual property Work with Managers and Director to improve and implement changes to project delivery processes, methodology, and backoffice procedures Stay informed with regards to developments in the application management industry and maintain current knowledge of the generally accepted best practices more »
to be accountable and make a difference. Be diligent and detail oriented. Strong communication skills. THE ROLE Responsibility for all aspects of Middle and Backoffice functions. Providing trade support to the Analysts and Traders. Trade booking and processing, as well as responsibility for maintaining accurate data within more »
internal teams and have a direct impact on how we service our other internal departments. The role is critical as it involves our main backoffice and many departments. Responsibilities include: Manage tactical or strategic roadmap projects as assigned to you Define the product roadmap and user stories more »
applications, automation processes, and digital solutions using a low-code or no-code platforms - Creatio. Citizen Developers leverage their Customer Service and/or BackOffice expertise and creativity to enhance operational efficiency, innovate business processes, and drive digital transformation initiatives. Key responsibilities Design: Collaborate with business stakeholders more »
of hospital pharmacy Recent experience of working in hospital Pharmacy Knowledge and extensive experience of electronic prescribing and administration systems (ePMA) Experience of updating backoffice functions of electronic prescribing/record systems Extensive Medicines Management build knowledge and experience within Cerner Millennium Clinical pharmacy ward experience Experience more »
do much more than just packaged implementations. This client provides a world-class accelerated Enterprise Business Transformation approach for cloud-based solutions and shaping back-office practices so clients can make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. Their … solution combines the breadth and scale of a Tier 1 Management Consultancies capabilities and insight into a complete solution for an effective back-office.In order to be successful in securing one of these Oracle HCM Functional Consultant roles you will be able to demonstrate experience of the following:* Experience more »
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Confidential
of ours are searching for a T SQL Developer to join their close-knit team on a fully remote basis! The company specialise in back-office technology solutions and work with some of the biggest names in the Telecoms industry. This position is essentially to design and maintain more »
sales pitches and help empower the broader sales force with the information, collateral & client references needed to ensure high quality meetings with Middle and Back-office professionals. Interact frequently with client and colleagues to develop and maintain relationships, either virtual or in person. What We're Looking For more »
to-business and enabling. Our portfolio is diverse but is fully focused on supporting our functions and businesses around the globe whether that be back-office functions, content production or direct to consumer offerings. We are a growing function and will provide an important contribution to the business more »
do much more than just packaged implementations. This client provides a world-class accelerated Enterprise Business Transformation approach for cloud-based solutions and shaping back-office practices so clients can make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. Their … solution combines the breadth and scale of a Tier 1 Management Consultancies capabilities and insight into a complete solution for an effective back-office.In order to be successful in securing one of these Workday HCM Functional Consultant roles you will be able to demonstrate experience of the following:* Experience more »
law enforcement and other partners. Digital, data and technology are at the heart of everything we do within the NCA, from operations to the back-office, enabling the agency to lead the UK s fight against serious and organised crime. The pace of change within the digital and … ready to join the team? About The Role The roles sit within the Enterprise Design Authority Technology (EDA-T) team of the Chief Technology Office (CTO) in Digital, Data & Technology (DDaT), which works across the Agency to develop and establish mechanisms for aligning the enterprise, technological solutions and technology more »
Clerkenwell, England, United Kingdom Hybrid / WFH Options
Spinks a trading division of Harvey Nash Plc
team. You will join a small team of Account Executives and target businesses in the Crypto/Blockchain Exchange industries to pitch their unique BackOffice & compliance solutions. Requirements: Minimum 5 years' in Business Development for SaaS (Software-as-a-Service)/Tech Sales companies Experience and solid more »
a logical thinker with good problem solving skills, please send across your CV. You will receive: Training in survey scripting including running of the backoffice Training in reporting Experience resolving technical scripting issues Essential skills: Good problem solver Must understand the basic principles of programming JavaScript HTML more »
proven results and a company brand with strong reputation Uncapped revenue share of premium rates Opportunity to build your own company with enterprise value Backoffice support Lead generation for the first 12 months Fees up to 60% of premium rates (~€4.800 all in per day) instead of more »
best practices. Join our team and become an integral part of our commitment to providing outstanding technical support and solutions to our clinics and back-office staff. We offer a competitive salary, a supportive work environment, and opportunities for career growth. This opportunity is offered as a hybrid more »