1 to 8 of 8 Permanent Balanced Scorecard Jobs

contact centre tool based on client communication via phone, email, chat etc. Ensure that cases are resolved within case life cycle, as per individual balanced scorecard Escalate priority issues per client specifications to the immediate lead as applicable Work independently and within a team. Communicate well with internal more »

contact center tool based on client communication via phone, email, chat etc. Ensure that cases are resolved within case life cycle, as per individual balanced scorecard Escalate priority issues per client specifications to the immediate lead as applicable Work independently and within a team Communicate well with internal more »

defined objectives. Facilitates continuous assessment, evaluation, and refinement of core Service processes to eliminate waste and reduce support-related costs.. Provides Service Owners with balanced scorecards for all Services underpinned by IT & Infrastructure technology services covering all facets of service: customer experience, quality management, financial, security and compliance. Experience … of partner contracts. Experience of leading a team of analytical professionals in Telecommunications environment and driving Service Performance improvements through tangible insights. Certified in balanced scorecard professional ITIL Expert Qualification. more »

defined objectives. • Facilitates continuous assessment, evaluation, and refinement of core Service processes to eliminate waste and reduce support-related costs.. • Provides Service Owners with balanced scorecards for all Services underpinned by IT & Infrastructure technology services covering all facets of service: customer experience, quality management, financial, security and compliance. Experience more »

resource diary. Due to the nature of the Support Services business many of these areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are primary objectives of the role. more »

defined objectives. Facilitates continuous assessment, evaluation, and refinement of core Service processes to eliminate waste and reduce support-related costs.. Provides Service Owners with balanced scorecards for all Services underpinned by IT & Infrastructure technology services covering all facets of service: customer experience, quality management, financial, security and compliance. Experience … of partner contracts. Experience of leading a team of analytical professionals in Telecommunications environment and driving Service Performance improvements through tangible insights. Certified in balanced scorecard professional ITIL Expert Qualification. Project People is acting as an Employment Business in relation to this vacancy more »

defined objectives. Facilitates continuous assessment, evaluation, and refinement of core Service processes to eliminate waste and reduce support-related costs. Provides Service Owners with balanced scorecards for all Services underpinned by IT & Infrastructure technology services covering all facets of service: customer experience, quality management, financial, security and compliance. Experience more »

demonstrate and embrace the Dachser DNA values and to display those values to the customer service and COM team to achieve our mission and Balanced Scorecard objectives. To proactively engage customers to develop relationships and increase revenue for Dachser. Key Responsibilities: Maintain quality standards and excellent customer service … support the interlocking of departments, integration and innovation To support departmental projects in order to review and align procedures to achieve our mission and Balanced Scorecard objectives To accurately review and approve documentation as part of the customs regulations & procedures Skills & Experience: Excellent communication skills with the ability more »