is a well-established and successful law firm. As an Administrator, you will work closely alongside solicitors and senior professionals to support with live casemanagement and administrative tasks. Your daily responsibilities could include: - Ensuring all updated records are uploaded directly on to a shared system. - Compliance administration … tasks. - Creating new case files, with accurate client personal details and case status records. - Typing client care letters and confidential communications. - Handling first point of contact queries through email and telephone communications - taking detailed messages and transferring across to the relevant department. - Preparing the meeting room for onsite more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Clyde & Co LLP
a focus on profitability within Casualty. The successful candidate will have a wide range of responsibilities, to include but not restricted to; leading requirements management across Casualty; driving the documentation of existing operational processes; supporting MMT and automation workstreams to build business cases where additional changes are required; and … Acceptance Testing phase of each project to ensure the developed solutions are thoroughly and robustly tested in relation to the approved set of requirements. Casemanagement technology implementation Gathering, documenting, and agreeing business requirements to define current ways of working to help develop a future automated approach. Adapting … minimal support. Framing, visually depicting "logical" automated solutions that aid developers, in translating business needs into viable technology plans. Undertake projects within the Matter Management Programme that will implement the Firms casemanagement solution. Take the role of liaison between the implementation team and the practice. This more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Circle Group
You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic casemanagement applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the casemanagement system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages … including the practice management system; Propose, design and implement new and innovative systems and analyse existing systems to determine opportunities for streamlining and performance enhancement; When required, assist with business process analysis with a view to further enhancing and developing workflow processes; Work closely with the Projects team with more »
Draft and provide attendance notes for fee earners for all attended matters Conduct pretrial conferences with Claimant clients Maintain own Court Diary ensuring efficient management of in house instructions Liaise with management to discuss strengths and weaknesses of progressed matters at trials To assist in developing appropriate processes … and documentation for the casemanagement system in relation to representation at Court To identify cases where commercially it would be tactically advantageous to settle or proceed to a final hearing Keep up to date with all industry changes including case law, legislation and other matters of more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
Legal Business Systems and Workflow Analyst - North West Legal Business Systems and Workflow Analyst who has excellent experience in implementing and configuring legal casemanagement systems is required by a leading law firm in Manchester & Cheshire. - Role can be fully remote if needed This is a brand-new … role for the firm, so they are happy to speak to candidates from a wide range of legal backgrounds, either Technical Business Analysts, Casemanagement development or a Fee Earner with casemanagement expertise. They are looking for the following experience: Implementing and configuring a legal … casemanagement system, including: Development of processes/workflows Using SQL Maintenance to write in-application queries and reports. Setting up and administering user profiles and user groups Automating jobs Exporting and importing data to and from the system Writing and updating user documentation Creating/amending documents more »
personal development, in a welcoming and supportive environment, then we would love to welcome you into our firm. What will your responsibilities be? Updating casemanagement systems Liaising with clients and third parties Providing support to fee earners with client work Managing a caseload of client matters Facilitating … cash flow and credit-management systems such as time recording and billing Does your previous experience include: Experience of wills, probate or working within a Private Client Department A good understanding of the Solicitors Accounts Rules Advanced IT skills including Microsoft Office Do you have the following personal skills … Excellent attention to detail, organisational and communication skills Great time management skills Self-motivated, outgoing and proactive Professional and works well both independently and in a team Calm under pressure What can we offer you? Pay. We value our employees, our salaries reflect this. Bonus. We recognise and reward more »
Offer guidance and training to employees on utilizing company IT systems. Support broader organizational projects, such as office relocations. Review and enhance the Proclaim casemanagement system as needed. Conduct training sessions for new hires and existing staff in collaboration with various departments. Monitor and report any instances … reports to track performance metrics. Provide hands-on support as required for IT administration and queries. Skills and Qualifications: Prior experience with the Proclaim CaseManagement system preferred. Ability to effectively train others in computerized systems usage. Strong attention to detail and exceptional organizational skills. Capacity to prioritize … an office environment. Familiarity with Windows OS, including Windows 10 Professional and Windows Server. Competence in problem-solving within Office 365. Knowledge of printer management and setup. Proficient in MS Excel, with Tableau/MS Power BI skills being desirable. Strong data analysis capabilities. Apply now to become a more »
for UKAEAs employment policy framework, the Employee Relations strategy and for providing advice and guidance on all people-related matters and ensuring a consistent casemanagement approach. The team are the subject matter experts on employee relations and policy. The ER specialist is responsible for delivering an ER … line with policy, best practice and legislative requirements to mitigate risk and escalation. You'll be responsible for managing complex cases from commencement to case conclusion, which may involve attending an Employment Tribunal on behalf of UKAEA. You will: - work with the People business partners and advisors providing advice … and counsel on policy interpretation and employment practices, ensuring that there is knowledge transfer on a case by case basis. You'll also use ER data insights and trends to diagnose root causes, identifying changes to guidance and policy and sharing learning with the business partners and advisors. more »
organisation strategy this year and a Technology and Data Transformation programme to underpin this. This role plays a key part in ensuring that our CaseManagement system, data and supporting applications, are well managed and continuously improved and developed to meet the ongoing needs of our crucial service … of our organisational strategy. Focus areas for this role are: Managing the vision and ongoing development of the system from requirements identification, product backlog management and delivering the development roadmap Keeping up to date with technology developments so that we maximise the business value from Case Manager, and … ongoing adoption and use of the system, including development and delivery of guidance, training and best practice use of the system Ensuring that our CaseManagement and supporting systems architecture is designed to maximise opportunities to deliver our organisational vision and strategy We would love to hear from more »
be confident supporting a large team of people. The varied workload includes document collation, billing, dealing with finance queries and payment requests, some diary management and paper filing. Having some experience with supporting dictation will be useful but this is not essential. This is a really exciting opportunity for … we encourage you to apply anyway. You may be just the right candidate for this or other roles! What you will do Managing the casemanagement system (as appropriate) Keeping case files organised and logical Preparing documentation bundles and use of e-bundling software (where appropriate) Setting more »
a dedication to teamwork and a desire to enhance their skills in a dynamic professional setting. This role involves ensuring smooth integration between our casemanagement system and other business solutions and services. Join a growing, award-winning law firm with excellent opportunities for an IT professional to … specific needs open for discussion during the application process. Essential Skills: Proficiency in SQL scripting and Microsoft Reporting Tools. Experience in developing the Proclaim CaseManagement System or similar CMS. Thorough understanding of legal workflows and their integration into casemanagement software. Exceptional verbal and written … communication skills. Strong analytical and problem-solving abilities with a positive, innovative, and inquisitive attitude. Familiarity with data warehouses and database management is a plus. The Offer: Competitive salary with bonus opportunities Hybrid and flexible working arrangements Wellbeing initiatives Supportive, approachable, and friendly working environment Commitment to personal development more »
am - 9:00 pm CST, (40 hour work week) and 2 mandatory holidays per year. What you'll do: Leverages a variety of fraud management tools and systems and applies proficient knowledge to identify and investigate suspicious financial and non-financial activity on a wide range of products and … School Diploma or General Equivalency Diploma required. 1 year of fraud prevention/detection experience in a financial services environment. Experience working with Fraud CaseManagement Tools/Systems. Working knowledge of bank operations, fraudulent review, and regulations that relate to funds availability, check kiting and check fraud. more »
well as providing legal advice personally; managing external legal advice and firms; meeting domain reporting requirements; securing the collation of domain data via our casemanagement system to ensure quality and value for money legal advice. The post holder will support the Head of Public Law; Systems & Oversight … do. They will demonstrate self-awareness and consistently look to improve their work, seek feedback and develop themselves. In addition to the provision and management of legal work, the role holder may be involved in a variety of corporate activities across the domain or the wider Legal Team more more »
department, adult and medical assessment units. Main duties of the job You will be expected to manage a clinical caseload of patients requiring complex casemanagement in order to facilitate early discharge, to promote independence and improve patient health outcomes. The post holder will promote the Homefirst mindset more »
You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic casemanagement applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the casemanagement system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages … including the practice management system; Propose, design and implement new and innovative systems and analyse existing systems to determine opportunities for streamlining and performance enhancement; When required, assist with business process analysis with a view to further enhancing and developing workflow processes; Work closely with the Projects team with more »
South West London and St Georges Mental Health NHS Trust
general queries as possible on 1st contact, escalating to relevant teams where the query is more complex. You will be providing leadership, guidance and management of the HR Direct team, and will develop and deliver a Customer Services improvement Strategy for the service. In addition, you will be developing … within SLA delivering a service which provides excellent and timely communication with the customer throughout 2. Responsible for ensuring the full range of line management duties for the First Point of Contact team are completed; including recruitment selection, induction, training on query resolution, appraisal and performance management, grievance … and disciplinary management and workload allocation. 3. Manage and contribute to the development needs of the team, including conducting PDPRs, ensuring mandatory training compliance and identifying development requirements in line with succession planning. 4. Developing training plans and query resolution resources against anticipated questions. 5. Act as the point more »
typist. You will also be required to speak to clients to keep them appraised of progress, undertake audio typing, draft documents, perform detailed diary management, manage matters on our casemanagement system from opening a matter to final billing as well as keeping databases updated. Experience in … General secretarial/administrative duties such as preparation of correspondence, dealing with incoming and outgoing post, filing, photocopying, printing, drafting documents, performing detailed diary management Accurate touch-typing with experience of audio typing and word processing Communicating with clients over the phone and over email to keep them appraised … of progress Managing matters on casemanagement system from opening a matter to final billing as well as keeping databases updated The Person: Previous secretarial experience within Commercial Property or a recent law graduate with some legal experience and an interest in this area of law Highly accurate more »
skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the casemanagement system. This role will require you to ensure the integration of the casemanagement system with other business solutions and … services. Responsibilities: Design the Proclaim CaseManagement System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim CaseManagement System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into casemanagement software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »
Birkenhead, Merseyside, North West, United Kingdom
Erin Associates
skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the casemanagement system. This role will require you to ensure the integration of the casemanagement system with other business solutions and … services. Responsibilities: Design the Proclaim CaseManagement System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim CaseManagement System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into casemanagement software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Morson Talent
project. The Independent Assessor will play a key role in the set uo of the HPC engineering organisation. They will be responsible for monitoring management system practices and processes adopted for the HPC project, in line with best UK and international practice, with a focus of improving organisation and … independent review and challenge of Nuclear Safety performance, using different complementary techniques and feedback findings directly to the concerned functions and to the Senior Management Team through the Safety and Assurance Director, providing an independent perspective of the operational performance of EDF's programs, processes and procedures. In addiiton … chain processes. The Independent Site Inspection branch who conduct site surveillances and compliance checks Independent Technical Assessment (ITA) branch who provide design and safety case assurance. Assimilate and analyse the outputs from various sources (including assessments, audits, organisational learning events, regulatory inspections, etc.) to provide a high level view more »
IT Systems Manager – CaseManagement/Law Firm We are looking for someone with strong experience of CaseManagement Software to take the lead on maintaining and developing their systems in line with business expectations across a number of offices in Kent. You will need to … understanding cloud technologies and various frameworks, all ideally within a legal environment but this is not essential. Required Skills and Experience: Strong experience supporting CaseManagement Software, ideally within a legal environment. Be able to work with external suppliers, follow technical directions in resolving issues. Experience of project … management, delivering on time and to budget. Experience working within a support environment, using tickets systems to raise and track issues. User training, experience of ensuring users are making best use of the systems and training new starters. more »
IT Systems Manager CaseManagement/Law Firm We are looking for someone with strong experience of CaseManagement Software to take the lead on maintaining and developing their systems in line with business expectations across a number of offices in Kent. You will need to … understanding cloud technologies and various frameworks, all ideally within a legal environment but this is not essential. Required Skills and Experience: Strong experience supporting CaseManagement Software, ideally within a legal environment. Be able to work with external suppliers, follow technical directions in resolving issues. Experience of project … management, delivering on time and to budget. Experience working within a support environment, using tickets systems to raise and track issues. User training, experience of ensuring users are making best use of the systems and training new starters. more »
to clients, following defined escalations paths, as appropriate. Resolve support cases and record all actions that lead to resolution at the time, in the casemanagement system. Where senior colleagues delegate tasks to you, carry out, record and report them accordingly. Preparation of end user equipment primarily desktops more »