101 to 124 of 124 Permanent Customer Engagement Jobs with Remote Work Options

This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers’ needs and delivering a solution to help them overcome their current challenges. … knowledge and skillset. Outstanding communication skills and comfortable dealing with external stakeholders. Able to demonstrate a proven ability to deliver projects in either a customer facing or internal based role. Able to manage your own time within the commercial aspects of projects Knowledge of Microsoft Dynamics CRM solutions, including more »

This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … knowledge and skillset. Outstanding communication skills and comfortable dealing with external stakeholders. Able to demonstrate a proven ability to deliver projects in either a customer facing or internal based role. Able to manage your own time within the commercial aspects of projects Knowledge of Microsoft Dynamics CRM solutions, including more »

This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … knowledge and skillset. Outstanding communication skills and comfortable dealing with external stakeholders. Able to demonstrate a proven ability to deliver projects in either a customer facing or internal based role. Able to manage your own time within the commercial aspects of projects Knowledge of Microsoft Dynamics CRM solutions, including more »

a quick-thinking problem solver with a passion for sales and growth? If you have sharp independent judgement, and an agile approach to complex customer problems, we want to hear from you. Oracle NetSuite offers automated financial processes to improve finance operations efficiency and productivity. Oracle NetSuite has a … will be responsible for working directly with customers to document and validate their business requirements and map them to NetSuite functionality. Work with the customer to configure/customize NetSuite application to meet their business requirements. Attend project meetings and provide status on progress of activities and deliverables. Provide … success by unlocking capabilities and being their long-term partners in the Cloud. Demonstrate expertise to deliver functional and technical solutions on moderately complex customer engagements Lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget more »

a quick-thinking problem solver with a passion for sales and growth? If you have sharp independent judgement, and an agile approach to complex customer problems, we want to hear from you. Oracle NetSuite offers automated financial processes to improve finance operations efficiency and productivity. Oracle NetSuite has a … will be responsible for working directly with customers to document and validate their business requirements and map them to NetSuite functionality. Work with the customer to configure/customize NetSuite application to meet their business requirements. Attend project meetings and provide status on progress of activities and deliverables. Provide … success by unlocking capabilities and being their long-term partners in the Cloud. Demonstrate expertise to deliver functional and technical solutions on moderately complex customer engagements Lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

their client communications strategy. Reporting to the Head of Digital Marketing, you will drive the execution of automated campaigns and personalization tactics to enhance engagement and retention, ensuring compliance with GDPR and the CAN-SPAM Act. Key Responsibilities: Develop and optimise valuable content for communications. Leverage user behaviour data … to personalise strategies and maximise customer retention. Collaborate with the Paid Media Specialist to grow lead acquisition and subscriber base. Ensure targeted and accurate database segmentation. Implement a testing strategy to refine email communication. Work with the design team to create and proof content. Analyse email marketing success and … identify performance opportunities. Make data-driven decisions to deliver personalised content at key customer journey points. Develop a client retention strategy to increase customer lifetime value (CLTV). Review and shape the future communication strategy and CRM platform. Experience: Strong understanding of CRM systems and customer engagement. more »

industry. Specific Responsibilities: To work either independently or to manage other consultants to deliver software solutions to defined business and functional requirements. To ensure customer satisfaction in the technical delivery components of projects and build good working relationships with customers. To take a lead role during the development of … requirements or a solution either internally or with customers. To support Technical Developers, Solution Architects and any other stakeholders with customer workshops, demos, and POCs. Where appropriate support customers with industry specific solution discussions. To use both analytical and problem-solving skills to deliver complex solutions that can involve … a range of products that sold and supported by our client. Engage with sales to help determine the best technology fit to resolve the customer challenge. Travel to and work at all client sites, both in the UK and abroad. To commercially manage some technical lead projects to ensure more »

encompasses all the technical support of our customers, the provision of technical credibility in supporting sales campaigns and the delivery of professional services in customer engagements. The specialization is within the Functional Safety application group, with potentially cross-discipline solution aspects. Key Duties and Responsibilities Apply advanced safety process … and knowledge of functional safety and cyber security standards to provide highest level technical support to customers and Channel Partners, ensuring high-quality, timely customer service that results in improved customer satisfaction and productivity. Own the customer problems, proactively engage with selected accounts to provide comprehensive functional … classes. Scope and deliver professional services for projects which might include collaborative work with other field engineers in the same or different disciplines. Gather customer requirements to support the improvement of Ansys software and collaborate with the Ansys product development teams to translate customer requirements into new product more »

experience (in relation to 5G wireless/fixed accesss networking), hands-on solutions engineering experience on POC (Proof-of-Concepts), in-lab experience and customer-facing experience validating customer requests and technical presentations in the area of IP/MPLS and SR Routing. Bonus: subscriber management experience (BNG … office/lab in London if the role requires. The opportunity: Our client is a market leading provider of network solutions, with a global customer-base of some of the worlds leading telecommunication companies. You will work with on next-generation and cloud products and join a customer … clients customers to help deliver solutions to their network challenges and in achieving their business objects with our clients solutions. Responsibilities: You will lead customer engagements as a technical lead, including POC (proof of concept) for products and solutions as well as in-lab and in-field trials. During more »

join an established team and is highly motivated to create new opportunities, build strategic relationships, secure new clients and make a difference to our customer engagement. Job Role: Creating specific development plans for existing and new clients to create new opportunities, including contact strategies for predictable business development. Building … new clients and maintain an understanding of their business and networks. Establishing a strong portfolio of well qualified business opportunities, demonstrating an understanding of customer buying criteria and process. Acting as the client's trusted advisor and point of contact to help with the creation of business enhancing IT … demonstrate the financial benefits to the client. Maintaining relationships with strategic partners and vendors to leverage opportunities. As a client champion, support the effective engagement of colleagues in accordance with aspiration to improve customer experience. Encourage changes and development of new and existing products and solutions. Proactively support more »

Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You will work alongside a Technical Support Analyst and report into the Head of Technical Services. You will be part of an established … area Making recommendations and driving these recommendations to resolve outstanding issues Produce accurate and effective documentation Adhere to relevant change control processes Develop strong customer relationships to drive further engagement Perform other duties as required by the business Required to travel to Farnborough or London once per quarter … switching) Essential characteristics: Broad level of IT experience (particularly in the email/encryption or web proxy arena) Excellent organisational skills Team Player Excellent customer service skills Good problem-solving capacity and the ability to do so unsupervised This is a key and varied role. The successful candidate will more »

all, offers the flexibility of hybrid working. About the Role: As the CRM Executive, you’ll be steering the ship when it comes to customer engagement. You’ll craft campaigns that make our clients customers feel like royalty and use your analytical prowess to keep them coming back for … Key Responsibilities: Campaign Wizardry : Design, launch, and analyze CRM campaigns that make customers swoon and drive loyalty through the roof. Data Decoding : Dive into customer data, surfacing insights that shape our strategies and set us apart from the competition. Segmentation Savvy : Create and manage precise customer segments to … Excellent verbal and written communication skills that can charm anyone. Creative Genius : A flair for innovative thinking and a passion for delivering top-notch customer experiences. Detail-Oriented : Meticulous with a penchant for organization and order. Adaptable : Ready to thrive in a fast-paced, dynamic environment. more »

expertise in e-commerce strategies and website management, you will be responsible for optimising our online store's performance, planning trade activities, and enhancing customer engagement. Responsibilities Oversee the day-to-day operations of our US Shopify Website, ensuring smooth functionality, user experience, and performance optimisation. Manage product listings … our external A/B testing agency to plan and execute a high-impact testing plan, including reporting on results and rolling out optimisations. Customer Experience and Retention Champion a customer-centric approach by ensuring a seamless shopping experience, from browsing to checkout, and post-purchase support. Support … quality, understated luxury jewellery and accessories for themselves or as gifts, for those moments that matter. With a laser-sighted focus on our bullseye customer, Abbott Lyon has successfully disrupted the jewellery market and won market share from well-established competitors. Having delivered 130% growth last year, and done more »

Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience … Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot … Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams more »

of customers within the Local Government vertical. You will unlock new opportunities, develop relationships, secure new logos and make a material difference to our customer engagement. This is a blended role, including managing cross-sell and up-sell opportunities for existing customers and generating/closing opportunities with new … Creating focused account capture and development plans to maximise sales opportunities Establishinga strong pipeline of well qualified business opportunities, evidencing understanding and control of customer buying criteria and processes Actingas the clients single point of contact, assisting in the formation of business enabling IT strategies Providingproactive client value and more »

of customers within the Local Government vertical. You will unlock new opportunities, develop relationships, secure new logos and make a material difference to our customer engagement. This is a blended role, including managing cross-sell and up-sell opportunities for existing customers and generating/closing opportunities with new … Creating focused account capture and development plans to maximise sales opportunities Establishinga strong pipeline of well qualified business opportunities, evidencing understanding and control of customer buying criteria and processes Actingas the clients single point of contact, assisting in the formation of business enabling IT strategies Providingproactive client value and more »

journeys for B2B audiences. Collaborate with the Business Development team to develop marketing collateral and sales tools that support the sales process and enhance customer engagement. Work collaboratively with the team to enhance the B2B journey across paid, earned and owned media and seek opportunities to convert leads. Conduct … The Property Ombudsman. Why choose us? By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first. The benefits of working with us can include free parking, free fruit, discounted gym more »

be responsible for theengagement and development ofenterprisecustomers. You will unlock new opportunities, develop relationships, secure new logos and make a material difference to our customer engagement. All net new logos you win, you will keep and so the role includes a blend of new business focus and ongoing client … Creating focused account capture and development plans to maximise sales opportunities Establishinga strong pipeline of well qualified business opportunities, evidencing understanding and control of customer buying criteria and processes Actingas the clients single point of contact, assisting in the formation of business enabling IT strategies Providingproactive client value and more »

opportunity for a Product Manager to join a leading financial data company within investments. You will partner closely with key clients, engineers, designers, researchers, customer success and sales teams to build and operate the best possible products for their clients. With relative autonomy, you will dive into the detail … better decisions and muster broad support. You must have experience in the following: Solid Product Manager within B2B financial services. Strong experience in understanding customer needs, and good experience working in cross functional teams. Customer centric with a track record or customer engagement. This is a permanent more »

The ideal candidate will be responsible for developing and implementing our e-commerce marketing strategies to drive online sales, increase brand awareness, and improve customer engagement. In the early phases, the role will require the migration of the current website onto the Shopify platform ensuring a smooth transition of … programs, with a goal of driving traffic and conversions on the Shopify platform. Collaborate with external development teams to drive product features, benefits, and customer needs, and incorporate these insights into marketing strategies and campaigns. Manage the Shopify platform, including product listings, pricing, promotions, website design, and user experience … optimisation to maximise sales and customer satisfaction. Conduct market research and competitive analysis related to product offerings, pricing strategies, and customer preferences to identify opportunities and inform product development and marketing strategies. Analyse key metrics and KPIs related to Shopify performance, customer behaviour, and product performance to more »

Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts to … permissions, new starters, access changes. Desktop and Laptop device setup and support. iOS and Android device setup and support. Providing a high degree of customer service. Great Telephone Manner. Excellent communication skills (IM, Chat, Email etc.). Takes ownership for incidents and problems. Patience and understanding when communicating with more »