101 to 125 of 310 Permanent Customer Engagement Jobs

Associates. Carry out system testing and support User Acceptance Testing. Carry out and maintain Microsoft certifications. Experience Required: Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customisation, and integration capabilities. Strong experience with Microsoft 365 and power apps. CRM architecture design, including solution design more »

timelines. Conduct workshops, training sessions, and knowledge transfer activities to empower clients and project stakeholders. Extensive experience as a Technical Consultant, specialising in CRM Customer Engagement (CE) solutions. Strong expertise in Microsoft Dynamics 365 CRM, including configuration, customisation, and integration capabilities. Proficiency in .NET, C#, JavaScript, and other more »

to progress as an industry professional, Node4 has a place for you. About the role As a functional consultant within our Power Platform and Customer Engagement function you will be a pivotal part of driving the success of the Power Platform project portfolio within the Node4 group. The more »

shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Data Analyst will help the business to understand customer needs and behaviours through the analysis of complex data sets and subsequent translation into meaningful, shareable insights and stories. This role will be hands … data teams to ensure data is cleansed and prepared. Support with the identification of new and innovative ways to leverage data to deliver new customer engagement opportunities, optimise channels and deliver economic efficiency. Deliver enhanced customer profiling and segmentation. Measure the effectiveness of customer-facing products … features and campaigns. Provide ad-hoc analysis to inform the optimisation of customer-facing products, features and campaigns. To apply, you should have Experience working as a Data Analyst with good exposure to both online and offline data. An understanding of digital analytics including some exposure to Google Analytics more »

Youll work closely with the data team to gain valuable insight in order to deliver automated, omni-channel comms from retention and ultimately increase customer lifetime value using customer-data based segmentation. Youll also build a relationship with the Customer Engagement Platform provider ensuring that client more »

security consultancy and managed services provider. You will be responsible for supporting the sales team in the development of commercial opportunity by understanding complex customer requirements and providing technical opportunity support, including contributing to technical elements of the solution proposals, Bill of Materials, High level design documentation and ROI … analysis. You will attend meetings and join conference calls with sales account managers to discuss the detailed technical requirements of a customer engagement and provide consultative advice and alternative paths to project success as appropriate to build customer confidence and our brand and our ability to deliver … security solutions successfully. You will own and positively develop the relationships with key technical decision makers and influencers not only within new and existing customer bases but within each of our key vendors. Pro-active engagement in research to assist in market awareness and the recognition of nuances more »

Employer Engagement and Employability Lead When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Nescot we are recruiting for an employer engagement and employability lead … to join our customer engagement team. What we are looking for: Experience in engaging with employers... more »

our external stakeholders. The External Communications Officer will create and deliver regular external communications using a range of channels to drive both stakeholder and customer engagement, showcase the JSM portfolio and manage media relationships while demonstrating a return on investment. Pr i nci pa l D u t … i e s a nd A c co u n ta b i l it i e s The role will require proactive engagement with all business areas to support business growth by managing and developing our external communications strategy. Responsible for the planning and delivery of multi-channel … communications including events, we are looking for a confident and detail focussed communications officer to contribute to and develop integrated communications driving stakeholder engagement through clear brand identity and media management. Develop our ESG offering, delivery and reporting. Ge n e r a l D u t i e more »

various stage, including working prototypes throughout the design process. Lead others and explore new concept along the way in design scoping work. Develop personas, customer journey maps, conceptual diagrams, wireframes and prototype. How you will do it Lead and evangelize a best in class UX/UI vision across … Security Products Strategize and drive research-led, user-centered experiences? with global perspectives on creative work, ? establishing the benchmark for what best customer enablement platform looks like Support and facilitate customer engagement sessions as needed Design and propose innovating solutions for variety of user experience challenges. Guide more »

Our client is transforming the IT function to create the capacity to build something better for their users. They currently use Dynamics 365 for Customer Service. This role will involve administration and configuration, along with developing extended capabilities and implementing automation. You will also be involved in the implementation … good. For more information about this Dynamics 365 CRM Developer role please apply as soon as possible with a current CV. Keywords: Dynamics 365 Customer Engagement, D365, Dynamics CE, Dynamics CRM, Dynamics Sales, Dynamics Marketing, APIs, SQL, JavaScript, Plugins, Scrum, Git, Azure DevOps more »

the next era of financial solutions. Responsibilities of Head Digital Collections & Recoveries Establish a robust digital collections strategy, leveraging cutting-edge technologies for streamlined customer interactions and efficient recovery processes. Design a customer-centric digital debt collection approach, ensuring personalised interactions. When digital engagement falls short, lead … and segmentation strategies, optimising success rates for digital and human-assisted collections efforts. Implement test and control strategies for real-time adjustments, considering changing customer behaviours and economic conditions. Collaborate with cross-functional teams to integrate digital collections initiatives seamlessly, balancing in-house capabilities with external partnerships, debt collection … collection processes, regulations, compliance standards, and experience with various collections outsourcing models. You have a visionary mindset, capable of adapting strategies in response to customer engagement challenges. Your familiarity with debt sale and recovery strategies, including litigation, write-offs, and settlements is essential. You have an excellent understanding more »

are supported in the successful delivery of our contracted Services. Responsible for engaging and supporting the delivery team, the conduit between sales/client engagement and ensuring project reporting and data is available to the PMO function. Ensuring the client is receiving the services outlined in the SoW while … of service reporting within nominated accounts and/or projects. Key Responsibilities To harness long term, trusted relationships with our Healthcare clients. Senior stakeholder engagement management with high profile client. To build trusting, supportive relationships with our project delivery teams. Ensure pre delivery activities are carried out and in … place prior to project kick off with Client. Play a key role in all relevant account development and customer success activities. Have a strong grasp on our offering and how this can be tailored to support the client’s needs. Work with our Client and Delivery Directors to identify more »

HybridSalary: Up to 75k + bonusOverview:Work alongside an experienced and established sales team to present to clients how Dynamics 365 solutions, specifically D365 Customer Engagement and Power Platform, are capable of transforming businesses. The role requires regular communication with the further team to successfully bring on board more »

Architect team of around 4 people. About the Job We are seeking a highly skilled Dynamics 365 Technical Architect in the traditional Dynamics 365 Customer Engagement (CE) arena. The successful applicant will be a proficient software developer with a strong background in developing C# components for Dynamics more »

that can offer genuine progression? If so, this is the role for you! This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Senior BA to assist on the Asset Management transformation. more »

to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPIs and SLAs. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic … external stakeholders to develop strong working relations to support achieving objectives. Ability to engage and work within a multi-functional programme team comprising both customer, supplier and internal staff with an awareness of engineering principles. Able to demonstrate a sound understanding of business, finance and personnel management techniques and … life-cycle phases to include; Management & Leadership of project BAU Contract phase Project intervention and problem resolution within complex environments Business development activities and customer engagement This person will need to demonstrate Line management and leadership experience and certified to APM, Prince 2 or Agile Prince 2 Clearance more »

major change activities escalating major decisions to the head of. What will you be doing? Alignment to operational and assurance strategy that underpin our customer needs. Actively contributing to the overall team strategy and take accountabilities for aspects of the Major Change and ODA team Contributing to assurance performance … measures demonstrating value for money, identifying potential cost reductions, and describing customer value/benefit. Supporting the alignment to and enhancement of quality and standards, include overall department performance measurement, internal customer engagement and feedback, driving CSIP activities. Responsible for collating and reporting architectural RAID items related … to assigned project items. Supporting the ongoing management of Major Change and ODA policies designed to underpin our customer needs and drive our suppliers' behaviours Working collaboratively with wider Operational teams, support the shape and design of the E2E Operational teams and capabilities aligning the integration of new services more »

Global offices including US, EMEA and APAC Fortune 100 client base The Role Consult and advise Enterprise customers on marketing automation best practise and customer experience strategy Identify opportunities to improve customer engagement and platform/service usage Communicate the value of data to drive actionable insights more »

individual with a passion for sales to contribute to cutting-edge scientific advancements. Responsibilities : 1. Sales Leadership: Drive and exceed sales targets through proactive engagement with customers. Develop and nurture strong, lasting relationships with researchers, scientists, and procurement professionals. Leverage a deep understanding of our product portfolio to recommend … tailored solutions that meet customer needs. 2. Technical Expertise: Serve as a product expert, providing technical guidance and support to customers. Stay current with advancements in antibodies and research reagents to effectively communicate product benefits. Conduct product presentations and demonstrations, showcasing the value of Antibodies.com products. 3. Customer Engagement: Collaborate with customers to understand their research goals and challenges. Customize product offerings to meet customer requirements and provide optimal solutions. Respond promptly to customer inquiries, ensuring a seamless and positive experience. 4. Training and Workshops: Conduct training sessions and workshops to educate customers on more »

driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our clients products and services. Your deep understanding of network security technologies, coupled with strong communication … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products … to address customer challenges and achieve their security goals. Collaborate with the sales team and customers to refine and finalize solution designs. Product Demonstrations: Conduct engaging and informative product demonstrations to showcase the capabilities of Fortinets solutions. Highlight key features, functionalities, and benefits to effectively communicate value propositions. Proof more »

engineering projects. Sales Strategizing, Planning and Tracking: Develop daily plans to optimize phone time, create customized phone and email scripts, research and organize target customer hunting lists, and diligently track customer engagement activities in S alesForce . Sales Partnership: Collaborate closely with JADAKs field sales team to … lead funnel metrics from Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQL). Marketing Collaboration: Engage in analyzing new marketing projects, gathering prospective customer feedback and insights, and identifying industry trends.Provide valuable input for both outbound and inbound marketing campaigns. Sales Methodology Adherence: Follow modern sales practices to … track, record, and document relevant commercial intelligence in S alesForce . Regularly update and input prospect, customer, key task, communication, and lead information for precise forecasting, effective account management, and efficient funnel management. Requirements Experienced in best-practice sales acquisition techniques including cold calling , hunting and lead nurturing , along more »

will be to provide deep domain expertise to support client conversations and create appropriate solutions Proposition development identify gaps in the market and key customer problems to develop propositions leveraging Cognizants process and technology expertise Solution Development and deal management Among the critical tasks will be to lead/… will mean working with the broader Cognizant IOA and industry teams and create the most appropriate, innovative and commercially competitive solution. Proposal Development - Understand customer needs and help translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams Support Demand … sales opportunities and general local market brand building. Key Competencies Industry expertise Deep understanding of the banking domain across process, technology, operations, innovation and customer engagement; Able to engage with business and technology teams in the client organisation; Demonstrated ability to understand business process challenges in banking and more »

Brokers & Exchanges and over 7,500 Trader subscribers across 40 countries. Our product team is small but effective... responsible for the inception, creation and engagement of our solutions across Data, Market and Trader products. The role Our new Product Manager will be responsible for product discovery. They will engage … will use excellent communication skills to ensure internal and external stakeholders are kept up-to-date throughout product delivery. What you'll be doing... Customer engagement: The Product Manager is expected to build client relationships to facilitate idea generation and be the expert on how the clients use … the system, understand their requirements and become the voice of the customer internally. Bring new features to the market: The Product Manager should spend time with clients and internal sales and support teams, providing assistance, engagement and gaining understanding of the products. Internal team engagement: Establish strong more »

and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine causes and solutions * Communicate the status of issues to clients and to the CRM team management * Identify high priority customer … of the latest technologies via research and self-motivated training. Knowledge and Experience To include but not limited to: * Business Applications - Dynamics 365 (Sales, Customer Engagement, Operations, Talent) * Productivity Suite - Office 365, Teams, SharePoint, OneNote, Excel * Power Platform - Power BI, Flow, PowerApps, Common Data Service Key-Systems supported more »

Solutions Architect - D365 - CE We are seeking a highly skilled Solutions Architect with extensive experience in Microsoft Dynamics 365 Customer Engagement (D365 CE). The successful candidate will be responsible for designing, implementing, and maintaining enterprise-level solutions that leverage the full capabilities of D365 CE to meet … they meet project deadlines and quality standards. Collaborate with development teams to ensure custom solutions are seamlessly integrated into the D365 CE environment. Stakeholder Engagement: Work closely with business stakeholders to gather and analyze requirements. Provide technical guidance and recommendations to clients and internal teams. Conduct workshops and training more »