151 to 175 of 309 Permanent Customer Engagement Jobs

strategy working closely with the executive committee and senior stakeholder to convert market leading innovations in product ready innovations. With a background in developing customer facing, cloud hosted financial services products this Senior Product Owner will be responsible for the analysis of the company's existing customer engagement … skills: At least 10 years experience working within a product management or ownership ideally gained working within financial services Demonstrable experience leading on complex customer facing digital product development ( Extensive executive committee and board level stakeholder engagement Experience creating product roadmaps ability to identify and fix product roadblocks … excellent progression opportunities then please click apply now to be considered. Senior Product Owner £95,000 - £105,000 plus benefits Product, user stories, stakeholder engagement, agile, roadmaps, Financial services, banking more »

our internal customers across HMRC. In 23-24, COIR delivered over 700,000 cases to facilitate HMRCs compliance interventions and enable our stakeholders in Customer Compliance to achieve over £4bn in yield. Insight & Exploitation (I&E) are responsible for enabling optimal compliance outcomes for HMRC through expert data-insight … the delivery of the COIR Business Plan. You will be responsible for building effective relationships with senior stakeholders within RIS and across the wider Customer Compliance Group community. To achieve this, you will need to inform, influence, persuade and negotiate with a range of stakeholders. An ability to translate … of work to a broad range of stakeholders, at pace, with an ability to deal with changing priorities and ambiguity. Communication Proven communication and customer engagement skills, presenting both conclusions and analytical concepts to technical and non-technical audiences to influence decisions and outcomes. Desirable Criteria: To succeed more »

the AJ Bell product agenda, supporting the enhancements of the D2C business through improving conversations rates. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. The day to day responsibilities: Conversion Planning: Develop and execute testing roadmap alongside … on platform releases and how they will enhance the testing programme. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with UX more »

the AJ Bell product agenda, supporting the enhancements of the D2C business through improving conversations rates. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. The day to day responsibilities: Conversion Planning: Develop and execute testing roadmap alongside … on platform releases and how they will enhance the testing programme. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with UX more »

product agenda, supporting the enhancements of the D2C business through improving conversations rates./p p This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies./p p The day to day responsibilities:/p ul li Conversion … and how they will enhance the testing programme./li li Website Analytics:Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog./li li User Experience Enhancement more »

sales strategies. This is a hands on role and as a Business Development Manager, you will play a pivotal role in driving brand awareness, customer acquisition, and revenue growth for our SaaS products. Your focus will be solely on onboarding and managing new business pipelines. JOB DESCRIPTION At Data … and Reporting: Monitor sales performance metrics, track pipeline development, and generate regular reports to senior management on sales forecasts, trends, and key insights. 7. Customer Engagement: Engage proactively with customers to understand their unique needs, pain points, and business challenges, and tailor our SaaS data offerings to address more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud more »

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud … clients. The role will be part of a Publicis Groupe team working with teams from Digitas, BBH and Starcom to deliver best in class Customer Marketing and CRM for our client. This is an exciting time for someone to join the team and to help transform how we deliver … game changing CRM and Customer Communications for one of our largest clients. This role is a great opportunity for someone who is excited about working for a leading global digital agency whilst being part of our broader One Publicis Team Samsung team. Partnering with stakeholders across the business, we more »

month Fixed Term Contract Our Customer Engagement Team are looking for a customer orientated professional with knowledge of SIMS (Schools Information Management System) on a 6 month Contract, who has excellent relationship building skills and relishes providing customers with value added systems to help them achieve their more »

month Fixed Term Contract Ensure all your application information is up to date and in order before applying for this opportunity. Our Customer Engagement Team are looking for a customer orientated professional with knowledge of SIMS (Schools Information Management System) on a 6 month Contract, who has more »

and maintaining strategies, structures, and accountabilities to ensuring optional positioning and alignment of the GPA “Global” value proposition within key account opportunity pursuits and customer engagement activities. The ideal candidate will have direct experience selling Audio-Visual and/or Unified Communication Solutions to the Enterprise market. We … related executive and team related resources within the EMEA GPA Regional Business Units (RBU’s) as applicable, in support of Evaluating and developing targeted customer account pursuit plans. Contribute to, guide, and support the development of customer specific “Win Strategy” definition in response to formal or informal customer … optimize the presentation of the GPA value proposition within such opportunities. Partner with and support EMEA GESM and RBU teams as necessary to support customer presentation, preliminary programmatic approach and strategy development. Support ongoing general account and stakeholder specific relationship building opportunities in order to deepen GPA’s capacity more »

working closely with the SMT and innovation team to convert market leading innovations in financial accessibility into MVP's. With a background in developing customer facing, cloud hosted software products this Product Manager will be responsible for the analysis of the company's existing customer engagement and … an autonomous, knowledge share driven environment. This Digital Product Owner based near Birmingham should have most of the following key skills: - Demonstrable experience delivering customer facing digital products (ideally in financial services) - Experience working with technical stakeholders to deliver projects - Experience writing robust, scalable user stories - Experience creating product … company with excellent progression opportunities then please click apply now to be considered. Digital Product Owner £75,000 - £85,000 Product, user stories, stakeholder engagement, agile, roadmaps, Financial services more »

steps in their career and grow within an ever-expanding company. About the role: Managing UPS projects to meet client deadlines and expectation Direct customer engagement, including the organisation of Customer Product Training Arranging product installation for clients Allocating technical expertise to projects Organising and attending factory more »

Responsibilities Product Strategy and Vision: Craft a compelling vision for the automation and orchestration products, aligning them with ChangeEngine’s goals to revolutionize employee engagement through best-in-class automation and experience technologies. Best Practices Emulation : Research and emulate leading marketing automation and employee experience technologies, adapting their successful … Innovation: Utilize ChangeEngine’s sophisticated mapping and orchestration tools to design tailored automation solutions for critical employee events such as onboarding, promotions, and transitions. Customer Engagement and Insight: Engage directly with customers to extract valuable insights and feedback, using this information to continually refine and enhance product offerings. … strategic thinker who can turn vision into actionable plans. Outstanding communication skills, capable of conveying complex data concepts in simple terms to diverse audiences. Customer-centric mindset, with a passion for understanding and meeting the needs of clients. Familiarity with agile development processes, comfortable working in a dynamic, fast more »

through renewals. Provide account management plans on clients Demonstrating our subscription products to clients via MS Teams or face to face. Providing reporting on customer usage. Developing our opportunity pipeline and maintaining in line with business targets. Developing an extensive knowledge of our subscription portfolio and of our client … s products and services. Tracking/measuring/reporting sales KPIs. Contributing to product development ideas based on feedback and to customer engagement initiatives to support plans to drive product usage. Designing and delivering a sales plan. In order to be successful in this role it's essential more »

Client Solutions function within OCS UK enables and supports the winning and retaining of new and repeat business. The Strategic Bid Manager leads the customer bid activity from end to end on strategic pursuits, coordinating and managing the project and stakeholder activities, producing high-quality written bid responses, submitting … needed to submit the proposal to the customer. This unique role covers all client facing collateral, such as proposals, presentations, follow-up communication and customer engagement in conjunction with the sales lead. The Strategic Bid Manager oversees any strategic opportunity from the initial identification of a customer … for detail. Ability to work as part of a team, with a flexible approach to work. Proactive, hardworking and flexible when approaching challenging deadlines. Customer-facing and experienced in leading and attending bid workshops/deal planning sessions and presentations. The ability to continuously push for enhancing all forms more »

components to enhance our products. Software Development: Develop and test embedded software and user interfaces. Data Collection: Perform performance characterization and collect critical data. Customer Engagement: Conduct industry trials, product demos, and provide on-site customer training and troubleshooting. Compliance and Safety: Ensure all work meets engineering … Engineering Experience: Minimum of 1 year as an Electronic Engineer Minimum of 1 year in automation Desirable: Experience in the vacuum engineering industry and customer-facing roles Skills and Aptitudes: High proficiency in IT systems Innovative design thinking Attention to detail and strong problem-solving skills Solution-driven mindset more »

products for the home. This role will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across stores, the website, Amazon, eBay and B2B customers. With a salary of circa £40,000 DOE, this is a brilliant opportunity … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimisation. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. About you more »

opportunity awaits a candidate with robust product expertise to become an integral part of our expanding product team, contributing significantly to enhancing the overall customer experience. THE COMPANY: We are currently working with a mobile tech company who are looking to expand their product team, to leverage data and … insight, and understand how to really improve their products to enhance customer experience. THE ROLE: As a Senior Product Analyst, you will be delving into user behavior across the web and app by: Liaising with stakeholders across the business. Deep diving into data to understand customer engagement more »

Role Overview: The Head of Digital will play a critical role in shaping and executing the digital strategy to enhance customer experience, streamline operations and drive business growth. This leadership position requires a strategic thinker with a strong background in all digital channels. This is a business critical role … office. Key Responsibilities: Develop and implement a comprehensive digital strategy aligned with the organisation's goals and objectives Lead digital transformation initiatives to improve customer engagement, efficiency and service delivery Manage the UX team to oversee the design, development, and maintenance of digital platforms, including websites, mobile apps … and customer portals. Lead and develop the digital team, fostering a culture of collaboration and continuous learning Ensure data security and comply with regulators Stay abreast of emerging technology and industry trends Qualifications and skills: Experience in a senior digital leadership roles in a regulated environment Strong knowledge of more »

judicious selection of frameworks. Sound familiarity with Agile Methodologies, a suite of adaptable and collaborative approaches to project management and software development emphasizing flexibility, customer engagement, and iterative advancement. Seasoned in Continuous Improvement practices, adept at systematically identifying, analyzing, and implementing incremental enhancements and optimizations in processes, practices … principles, with the ability to effectively apply organizational policies and procedures to manage and regulate organizational processes. Proficient in Conflict Resolution, adept at mitigating customer conflicts and proactively identifying and addressing potential areas of risk. Skilled in investigating, documenting, and resolving conflicts and issues to ensure smooth operations. What more »

Sales Director Timescales - Starting interviewing next week - three stage, 2-3 week interview process Ingenio are delighted to be working with the fastest growing Customer Experience (CX) business in the UK. Due to an increase in customer wins, our client is looking to hire an Account Director who … to £1m in software & services. This is a unique opportunity for someone who has experience in managing accounts in the CX, Communications, Contact Centre & Customer Engagement space for the following reasons: The proposition is unique within the UK - you have access to Gartner MQ vendors while also being more »

will be responsible for overseeing all projects under your control. This includes but is not limited to, project deployment, weekly monitoring, regular site visits, customer engagement, budget control and successful completion of each project. You’ll collaborate closely with our engineering, production, and sales teams to ensure that … needs are being met Act to acquire new customers and manage client relationships (new and existing) Collaborate with and coordinate diverse teams (marketing, sales, customer service etc.) Build and maintain profitable partnerships with key stakeholders Monitor performance of commercial activities using key metrics and prepare reports for senior management more »