engaging effectively with senior management at executive levels. Competencies & Skills The ideal candidate should possess service delivery experience and showcase a practical comprehension of customer contact management or process management. Having offshore outsourcing experience is advantageous. Demonstrating a proven track record of fostering robust customerengagement and more »
for the life sciences industry, particularly in the pharmaceutical and healthcare sectors. Their primary focus is on providing advanced data-driven decision support and customerengagement solutions for these industries. The preferred candidate should possess 5+ of experience in successfully selling intricate solutions to the Life Sciences sector more »
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
an experienced dedicated team of engineers within our Rail Division, with the opportunity to work on some exciting large-scale projects. Working with the customerengagement during the Infrastructure implementation and testing phases, you will manage engineers tasks and work on a given project to ensure Implementation and more »
harnessing the power of data to unlock actionable insights that drive business success. Evaluating performance metrics, you will lead initiatives that optimise sales, enhance customerengagement, and elevate the Copart brand experience. Additionally, you will use your knowledge of advanced analytical tools and techniques to build detailed consumer more »
looking to progress as an industry professional, Node4 has a place for you. About the role As a developer within our Power Platform and CustomerEngagement function you will be a pivotal part of driving the success of the Power Platform project portfolio within the Node4 group. The more »
presentation skills to effectively convey technical information. Strong organizational abilities to manage multiple tasks and priorities effectively. Flexibility to travel for field sales and customer engagements. Salary: Competitive salary ranging from £39,000 to £45,000 per annum, depending on experience and qualifications. If you possess a blend of more »
value and return on investment for the customerWin new Enterprise clients and logos with the support of marketing, sales engineering and business developmentLead complex customer engagements and winning new Enterprise accounts as a team Increase Docusign’s footprint in existing Enterprise accountsSuccessfully navigate within complex existing Enterprise accounts, understanding more »
works across the Region, ensuring all activities, whether routine or reactive, meet the required technical, quality and safety standards with a strong focus on customer service. You willbe required to drive as part of yourrole and you will need to have a full clean driving licence to be considered … budget, in line with agreed approvals and escalation processes. Ensure cyclical and reactive maintenance work plans are integrated in the regions overall programme, ensuring customer disruption can be minimised. Manage any changes and the impact of unplanned and emergency works on plans, ensuring risks and dependencies are understood, managed … and communicated to all relevant stakeholders. Manage local customerengagement and communication activities, as required, working closely with colleagues and contractors to identify and address service delivery requests and concerns, providing feedback in a timely and customer focused manner. To be successful Recognised academic qualification in a more »
revenue, profitability, and appropriate product line optimisation. Support development of global product roadmap, providing insight and direction for products in assigned region. Develop deep customer and market knowledge through market, competitor, and VOC research to inform and enhance the segment’s growth strategy. Create detailed, market driven product definition … Go To Market strategy to ensure NPD projects are delivered on time and effectively meet the needs of the market. Drive channel partner and customerengagement through webinars, tradeshows, onsite visits, and other training programs in support of Segment growth targets. Communicate strategy, industry trends, wins/best … paths to market. Ability to create strong relationships and collaborate across the global organisation Understanding of product development and demonstrated execution from Voice of Customer to NPD launch Strong communication and presentation skills, ability to simplify complex concepts. Package: £50,000-55,000 basic salary 25 days holiday per more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Hosting - £85,000 - £100,000 Why this business is great for you: Lead Consultant/“Head of Tower” in the Data Protection Team 80% Customer work consisting of Presales/Tech/Delivery etc 20% Strategy/Product Roadmaps/Development of team Work tightly with other Principal Consultants … Cloud Converged Tech VMware DC Broad knowledge of Virtualisation Storage IIS/Server Responsbilities is a challenging, “wear multiple hats” role. of Team Leading, Customer Relationship Management, Upselling through relationship building, Tech Evangelisation, Vendor Management, Vendor relationship building and Presales/Consulting (no delivery) – clearly, nobody is able to … of practice team to enable yourself to do as much higher level stuff as possible and delegate where possible from the front from a customerengagement perspective liked and respected – not a walk over and need to have practice experience in what you’re talking about to boost more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Protection - £85,000 - £100,000 Why this business is great for you: Lead Consultant/“Head of Tower” in the Data Protection Team 80% Customer work consisting of Presales/Tech/Delivery etc 20% Strategy/Product Roadmaps/Development of team Work tightly with other Principal Consultants … if required) Data Protection DRaaS Backup Storage Veeam Wasabi Zerto CommVault Responsbilities This is a challenging, “wear multiple hats” role. Elements of Team Leading, Customer Relationship Management, Upselling through relationship building, Tech Evangelisation, Vendor Management, Vendor relationship building and Presales/Consulting (no delivery) – clearly, nobody is able to … Develop team to enable yourself to do as much higher level stuff as possible and delegate where possible Lead from the front from a customerengagement perspective Be liked and respected – not a walk over and need to have practice experience in what you’re talking about to more »
Build out strategic market penetration plan, prospect, and manage the entire sales cycle Prospect and generate high-quality leads Develop custom proposals based on customer requirements Conduct presentations and product demos Negotiate terms and close the business As applicable, work alongside our CustomerEngagement team to develop … central government, law enforcement, and regulators. Have the ability to analyze data to identify market trends and opportunities for cryptocurrency and compliance. Can evaluate customer needs and preferences about pricing, product terms, and conditions to ensure that client requirements are addressed in commercial proposals Our ideal candidate has the more »
Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
Mantle Services
You would be joining a small but dedicated team focusing on the improvement, automation and growth of their support service, working to create positive customerengagement in the most efficient and effective ways possible . As the S S L you will monitor and report on overall performance … s Support Service in line with the wider Service Management strategy , with a specific focus on day-to-day support ticket resolution, performance management, customer satisfaction and continuous improvement Lead initiatives to enhance Support Service Best Practi ce Ensure processes are fit for purpose and adhere to best practice … are also encouraged to apply: Demonstrable operational exper ience in a Service Support or Delivery role Strong client focus - ability to operate at prime customer contact level Knowledge and working experience of Support Service (or similar) role or ticket management Strong and effective communicator, team player with the drive more »
and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customerengagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized … for growing our client base with a focus on Fortune 50-500 clients. You are committed to winning and taking advantage of the untapped customer base that could benefit from Yext’s product offering. Individuals should have a proven track record of consultative sales; the ability to negotiate complex … and prospect for new opportunitiesManage complete and complex sales-cycles presenting to C-level executives the value of our productDefine, implement, and own an engagement plan for key prospectsDevelop and manage positive relationships within our Enterprise market segment, looking for opportunities to make valuable contributions for the customermore »
High Wycombe, Buckinghamshire, South East, United Kingdom
Bluegate Consulting Ltd
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of backend … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customerengagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
High Wycombe, England, United Kingdom Hybrid / WFH Options
BlueGate Consulting
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of backend … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customerengagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
who are seeking an experienced and passionate marketing specialist to join the team. The Digital Marketing Manager plays a vital role in the Marketing & CustomerEngagement department. Responsibilities include contributing to brand maintenance through marketing campaigns, conducting market research, strategizing with marketing professionals, and creating content to enhance … database marketing, email, social media, and display advertising campaigns. ▶️Create and design content for conferences and events. ▶️Establish a framework for tracking and monitoring customer, competitive, and market landscape for ongoing campaigns. ▶️Formulate strategies to build lasting digital connections ▶️Generate content with support from key stakeholders. ▶️Launch optimized online more »
opportunity awaits a candidate with robust product expertise to become an integral part of our expanding product team, contributing significantly to enhancing the overall customer experience. THE COMPANY: We are currently working with a mobile tech company who are looking to expand their product team, to leverage data and … insight, and understand how to really improve their products to enhance customer experience. THE ROLE: As a Senior Product Analyst, you will be delving into user behavior across the web and app by: Liaising with stakeholders across the business. Deep diving into data to understand customerengagementmore »
judicious selection of frameworks. Sound familiarity with Agile Methodologies, a suite of adaptable and collaborative approaches to project management and software development emphasizing flexibility, customerengagement, and iterative advancement. Seasoned in Continuous Improvement practices, adept at systematically identifying, analyzing, and implementing incremental enhancements and optimizations in processes, practices … principles, with the ability to effectively apply organizational policies and procedures to manage and regulate organizational processes. Proficient in Conflict Resolution, adept at mitigating customer conflicts and proactively identifying and addressing potential areas of risk. Skilled in investigating, documenting, and resolving conflicts and issues to ensure smooth operations. What more »
are constantly working to provide clients across the UK with the best audio-visual solutions. They work with exciting well-known brands to broaden customer experiences with the sole purpose of changing the way people work and communicate. The Role The Service Coordinator plays a vital role in ensuring … seamless technical support services and maintaining strong customer relationships. Our client is responsible for managing service callouts, coordinating technical visits, and overseeing the administrative aspects of service contracts. The role involves close collaboration with internal teams, external suppliers, and customers to deliver high-quality service solutions. Key Responsibilities Service … Coordinate with customers to manage and ensure smooth execution of service visits. Ensure engineers have all necessary resources and support for on-site visits. CustomerEngagement: Conduct quality check phone calls with customers post-service visit to ensure satisfaction and address any concerns. Keep the service email inbox more »
why EFG is a magical workplace, where anything is possible, and where you will thrive and experience a game-changing career.What you’ll do: CustomerEngagement & Sales (60%)Work alongside the SVP Sales to develop and implement the sales strategy in UK and other prirotised regions in EMEABuild … to deeply understand their business needs and the opportunity that createsBuild a strong network of external contacts, resources, references and tools needed to develop customer opportunitiesStrategy & Planning (25%)Partner with the commercial operations team for annual revenue planning cyclesOwn the category development strategy, account and quota allocation processes with more »
and account management. Strong understanding of sales processes and strategies within the UK market. Experience in executing targeted sales/marketing plays to drive customerengagement and conversions. Excellent interpersonal and communication skills with the ability to engage effectively with prospects and clients. Detail-oriented with strong organizational more »
Amersham, Buckinghamshire, South East, United Kingdom
SC4 Recruitment Limited
and implementing digital strategies. Natural talent for engaging in meaningful online discussions. Solid understanding of social media management and digital promotions. Commercial mindset with customerengagement expertise, both written and verbal. Why You'll Love Working With Us Creative Freedom: Express your creativity in a supportive environment. Dynamic more »
the requirement gathering, high-level design, build and testing Working closely with the client to establish their needs, translating these into business requirements. Leading customer engagements through project scoping and workshops demonstrating the capabilities and benefits of SharePoint Online including in relation to both Teams and OneDrive for Business more »
day technical expertise and guidance on security operations activities, such as vulnerability management, major incident response, and security monitoring improvements. Perform requirements analysis following customer engagements. Design, architect, and deliver security projects. Document and transition projects into support. Assist in resolving issues post-implementation. Be the escalation point for more »