1 to 25 of 26 Permanent Customer Insight Jobs with Remote Work Options

CUSTOMER INSIGHT MANAGER EAST BIRMINGHAM (hybrid) UP TO £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is … from around the globe, communicating in a way that works for all hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: experience in a customer insight analytics role, working across similar projects as listed above technical skills in SQL, SAS, and/or Python, as well as a more »

Customer Insight Analyst (Data Analytics)** Duration: 6 Months (Possibility for extension) Location: Hybrid/Edinburgh (2 days in office) Rate: A highly competitive Umbrella day rate or salary is available for suitable candidates Role purpose This is a great opportunity to join a fast growing and increasingly influential … help inform solutions to the problems and opportunities facing our customers. What are we looking for? We’re looking for an experienced data/Insight analyst who will be responsible for the analytics agenda within a particular change domain. Someone who is able to support the design of customer centric change through the delivery of robust, high quality, actionable customer Insight. You’ll need to show a passion for the role data can play in driving evidence-based decision making, and an ability to translate data into practical analytics which creates impact and influences the direction of more »

develop a positive, open, and honest working environment for all. This role is to create and execute the CRM plan which meets both our customer and commercial targets, delivered accurately and to schedule. This role plays a significant part in ensuring we deliver a world-class customer experience … increased customer lifetime value and maximises upsell and cross-sell opportunities through various customer touchpoints and communications channels. If you thrive on working in a busy environment and like to get your sleeves up and hit the ground running this could be the role for you. What’s … deployment and hypercare Lead the creative development of CRM communications, collaborating with the design team to ensure high quality, engaging output Manage and develop customer onboarding, retention, loyalty, cross-sell, and upsell flows through our CRM system to enhance the customer experience Continuously review and improve these processes more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking a customer data platform product manager, to join their global customer insights team. You will be responsible for leading the development of their customer data platform. The ideal candidate will understand customer … gap between business and technical teams. Responsibilities: Bridge the gap between the business and IT; ensure all requirements are documented, understood, and delivered. Own customer data platform development and product roadmap, promoting its value proposition and communicating new features to internal stakeholders. Manage customer data platform implementation process … Partner and collaborate with regional customer insight teams in US and EMEA, managing best practice communication and guidelines. Serve as the first point of contact for platform-related questions and support resolution of data issues. Understand consumer privacy regulations like GDPR and work with DPO, legal, engineering, and more »

Senior Insights Analyst - Digital/Customer/Product 🚀 Start-up Beauty and Self-Care 🚀 ***Client cannot offer visa sponsorship*** 📍 Join a disruptive challenger beauty brand that is in a phase of ferocious growth! 📍 You will have the opportunity make a real name for yourself working very closely with c … move the business forward through the use of data driven decision making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions Salary: £65,000 - £75,000 Location: Hybrid/London This recognisable start-up brand are looking to hire … a Senior Insight Analyst to support the existing Head of Data & Analytics, in continuing to enable the use of data to drive decisioning across marketing, customer, product and digital marketing performance, This subscription based business have already made waves in the beauty and self-care industry, challenging major more »

clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the CRM Solution Architect be doing day-to-day? Advising customers on the fit of Microsoft Dynamics to … CSS, JSON, XML, Javascript and SQL Good to have experience and knowledge of Dynamics for Marketing Microsoft Azure Power Apps and Portal Field Services Customer Insight What education and certification credentials are needed for this role? Educated to degree level or equivalent TOGAF certified ideally Certified in an … Agile methodology Microsoft Dynamics 365 CE/CRM certification (preferably Dynamics 365 Customer Service and Sales MB-210) is highly desirable Microsoft certifications in Power Platform (e.g., Power Platform App Maker, Power Platform Functional Consultant, Power Platform Developer and Solution architecture) EMPLOYMENT ELIGIBILITY Cognizant Microsoft Business Group requires candidates more »

move the business forward through the use of data-driven decision-making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions This recognisable start-up brand is looking to hire a Senior Digital Marketing Analyst to support the existing … Head of Data & Analytics, in continuing to enable the use of data to drive decisions across marketing, customer, product and digital marketing performance. This subscription-based business has already made waves in the beauty and self-care industry, challenging major global brands with their vegan, ethical and cruelty-free more »

develop is huge. The role......they are in need of a Senior D365 CE Consultant that has a deep understanding of at least 3 modules (Customer Service, Omni Channel, Customer Insights Journeys, Customer Insights Data, Field Service or Project Operations) What skills you need...... Extensive hands-on experience … in configuring and deploying Dynamics 365 (D365) across at least three areas such as Sales, Customer Service, Omni Channel, Customer Insights Journeys, Customer Insights Data, Field Service, or Project Operations (PSA). Demonstrated ability to deliver D365 solutions that meet specified requirements, adhere to budget and timelines more »

An award winning sustainable D2C company is seeking a UX/UI Web Designer to join their team. The right candidate will blend customer insight with intuitive, conversion focused design, and on-brand execution. You'll work across different parts of their site and (growing) product range, from … flows to sculpting beautiful landing pages, and compelling narratives. You'll have a drive to move quickly and test things, constantly using data and insight to iterate and improve your work. Responsibilities: Working between the Growth, Creative and Development teams you'll drive the business forward by creating best … in class experiences and flows across the website. You'll lead on gathering quantitative and qualitative user insight, whether that's through user interviews, usability testing, or data tools. Understand customer's needs and behaviours, and build flows and web pages that intuitively solve problems for them and more »

engineering or device product management teams. RESPONSIBILITES · Engagement with customers across all teams to capture requirements and data use cases Support sales team with customer presentations and proposals for data solutions Product Roadmap: Define and maintain the Kelvatek data uses cases and associated product roadmap Work with Data Solutions … techniques and tools Excellent communication and presentation skills DESIRABLE · Experience using Jira and confluence Experience working in a SCRUM environment Evidence of use of customer insight and ability to problem solvE OUR VALUES We work together - We know that working collaboratively will help us reach our shared goals … Here at Camlin, our people are central to what we do and what we can achieve. And as we move towards becoming industry and customer ‘partners’ that’s even more important. We trust our team members to do their best and be supportive. We won’t accept the ‘way more »

A global leader in the design, marketing and distribution of premium lifestyle products is seeking data scientist, to join their global customer insights team. You will be responsible for will helping the Data Science team discover the information hidden in vast amounts of customer data, as well as … to consumers. Utilising advanced analytics tools like Dataiku, you will be responsible for extracting insights, building predictive models, and generating actionable recommendations to optimise customer experiences and drive business growth. Responsibilities: Utilise Dataiku and other analytical tools to extract, clean, and explore customer data from various sources. Identify … patterns, trends, and correlations within the data to uncover actionable insights. Develop predictive models and algorithms to forecast customer behaviour, preferences, next best action. Implement machine learning techniques to segment customers and personalise marketing strategies. Collaborate with cross-functional teams to enhance CRM strategies based on data-driven insights. more »

our tech-enabled professional service. Reports to: Vice President of Sales and Marketing Works closely on a daily basis with Sales, Marketing, Product, and Customer Success teams. Location: Design Pickle is a fully remote company with a Company Hub in Scottsdale, Arizona. WHO WE ARE LOOKING FOR First, Design … efficiency and effectiveness. KEY OBJECTIVES AND RESPONSIBILITIES Develop and execute a holistic demand generation strategy, encompassing all stages of the funnel, from awareness to customer acquisition to establish market leadership in subscription creative services. Oversee the execution of multi-channel campaigns including digital advertising, content marketing, SEO, social media … email marketing, events, offline activations, and PR to drive lead generation and customer acquisition. Analyze market trends and customer insights to continuously refine and optimize demand generation efforts. Work in partnership with Product, Sales, and Customer Success teams to ensure seamless integration and effectiveness of marketing strategies. more »

data manipulation and reporting and expertise in Excel to drive strategic decision-making. Responsibilities: Email Marketing: Develop and execute comprehensive CRM strategies to enhance customer relationships and drive revenue growth. Lead the planning, execution, and optimisation of email marketing campaigns, including segmentation, personalization, and A/B testing. Data … campaign performance and drive continuous improvement. Use advanced Excel skills to manipulate data sets and generate comprehensive reports, reporting to stakeholders across the business. Customer insights: Design and execute surveys to gather customer feedback and insights. Analyse survey data and summarise key findings to share with stakeholders across more »

of improvement and optimisation to enhance campaign performance Prepare and present regular reports and dashboards to communicate key findings, insights, and recommendations to stakeholders. Customer insights Analyse customer data and behaviour to understand preferences, needs, and purchasing Skills and Experience Proficiency in data analytics tools and platforms (e.g. more »

Data Analyst Sales and Marketing Data/Customer Journey/Performance Analysis Rate: Circa £350/day Outside IR35 Contract Length: 6 weeks initially Location: Fully Remote – Office in London We are working with a Niche Global Consultancy that provides its customers with solutions to overcome challenges around security … Sales and Marketing Function. You will be collecting, mining, analysing, and interpreting sales and marketing data. This will be to create an understanding of customer behaviour trends and optimising processes through data-led insights and recommendations, to improve marketing operations and performance. The organisation is a Microsoft Gold partner … be working with MS Dynamics (Newly implemented). Experience Required: Be able to Collect/Mine/Analyse and interpret data Experience with delivering Customer insights and understanding the customer journey Reporting/Analysing on the performance of Data Visualisation tools: Power BI, Tableau and excel Backend Analytics more »

you will do: Be a champion of the ElectraLink dataset and an expert in the use of data in digital journeys to improve end customer experiences. Understand the DTS dataset and how this supports the energy market. Create and maintain a prioritized backlog of features and enhancements for our … ensure timely delivery of APIs which support the energy transition. Engage with customers and gather feedback to understand their needs and pain points. Use customer insights to inform product decisions and prioritize feature development. Act as a subject matter expert with customers to drive the development and adoption of … API products. • A deep understanding of API technologies, RESTful architecture, and web services. • Strong analytical and problem-solving skills, with the ability to translate customer needs into product requirements. • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. • Experience with Agile development methodologies more »

Understand the critical role of digital solutions in delivering best-in-class end-to-end solutions. - Segmentation Strategy: Create detailed segmentation strategies based on customer problems and industry challenges. - Product Roadmap and Collaboration: Partner with hardware product teams to build product roadmaps integrated into the company’s digital product … with the marketing team to develop compelling collateral and campaigns for existing and new products. - Value Proposition and Marketing: Create compelling value propositions and customer-centric content marketing for the product line. - Research and Development: Research opportunities to create product specifications, roadmaps, and business cases. - Sales Success Monitoring and … Collaboration : Build strong working relationships with the management team to influence product and commercial development direction. Knowledge, Skills & Key Touch Points: - Marketing Strategy and Customer Orientation: Ability to align marketing efforts with business strategy and ensure capability to succeed in the market. - Customer Insights and Experience: Understand customer more »

sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and … needs in the context of delivering high quality assessments and driving improved educational outcomes.The role will work closely with Business Growth to gain market insight of emerging trends, pain points and user needs. It will also work closely with Product Management to align product roadmaps that deliver the required … team, which will include other Proposition Managers and supporting roles such as Business Analysts. The purpose of the team is to act as the customer for internal investment, getting under the skin of market need, clearly articulate the business requirement, and drive the creation of propositions that will meet more »

sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and … needs in the context of delivering high quality assessments and driving improved educational outcomes.The role will work closely with Business Growth to gain market insight of emerging trends, pain points and user needs. It will also work closely with Product Management to align product roadmaps that deliver the required … integrating their service offerings into the proposition, ensuring the delivery of high quality and high value services.Collaborate with the Business Growth teams to understand customer requirements, market dynamics and competitive landscape, and agree go to market plans.Establish and maintain catalogue descriptors, pricing and licence models, and compelling bid and more »

digital journey of millions of customers? The automotive industry is on the cusp of a fundamental change, driven by rapidly adapting technologies and evolving customer expectations. You can help influence that change as a Product Manager for Arnold Clark. Youll be involved in building exciting, high-profile products while … in a cross-functional team of other talented people. Youll work on the development of digital products, collaborate on innovative ways to improve our customer experience and drive car retailing into the future. As a department, we lean into remote working and provide plenty of flexibility, while at the … working remotely and in the office under our hybrid scheme. Day-to-day duties Engage with developers, UX designers, users and stakeholders to solve customer problems. Translate customer insights and business priorities into actionable user stories. Establish the best solutions and understand customer needs by conducting user more »

s functions, the company now operate efficiently and are hugely successful across UK, Ireland and Europe. There is now a huge focus on the customer, and massive investment in to the ongoing digital transformation to become an ecommerce led, customer focused business. The Digital & Customer Insights function … the journey, increase conversion, and enhance the user experience. Role & Responsibilities: Utilising data from a variety of sources and tools to analyses and deliver insight and understand trends to do with web traffic, user behaviours Work in collaboration with Data Scientists and Customer Analysts to provide a hollisitci … view of product and customer insights Support E-commerce team with A/B test analysis and driving the CRO roapmap Conduct user research to support data analysis and feed insights into the UX teams to support a new website build Integration of customer satisfaction surveys Managing improvements more »

will be responsible for developing product positioning, building go-to-market plans, researching and advocating for customers, and supporting the growth strategy for new customer-facing products and features. The role requires strong cross-functional collaboration, a highly strategic mindset, and an ability to build strong relationships. You will … MarketingLifecycle Strategy: Formulate the strategy and tactics for product marketing that support messaging in an end-to-end journey. Develop a deep understanding of customer journeys that lead to targeted campaigns and greater customer loyalty.Competitive and market research: Conduct in-depth market research to stay on top of … the competitive landscape and identify key industry trends.Customer research: Develop a clear understanding of our target audience through customer insights and segmentation. Conduct qualitative and quantitative research to uncover customer insights to steer and validate the product roadmap. Positioning and messaging: Craft impactful customer-centric messaging and more »

Product and Marketing Manager is a key role in the evolution and growth of our client's business and will be responsible for translating customer/market insights and industry knowledge into winning propositions. The successful candidate will manage the assigned Printhead and Textile solutions/services within the … management activities for the assigned products and services, in close collaboration with strategic partners . Develop, assigned services roadmap, and market propositions based on customer, and competitor analyses, to ensure the offerings are leading the market needs and expectations Value proposition development based on customer insights Support sales … including making prospect/customer visits, providing sales training content, contributing to internal and external social communities/blogs/portals, and facilitating sales training activities Facilitate pricing (price setting) decisions and margin optimization Support upstream marketing activities (e.g. buyer personas, competitive positioning, market requirements, launch plan) and drive more »

for an experienced middle/senior product manager with a deep business background. Our best candidate has experience working with user loyalty, understands the customer discovery process, and has a deep interest in the digital healthcare and wearables market. As a Product Manager, you will be responsible for managing … specifications. Conduct A/B tests, market and competitors analysis to identify trends and insights to enhance app features and subscriptions. Gather and analyze customer feedback through market research and user testing and take customer insights into action. Develop product roadmap and prioritize development activities to align with … stages. Ability to set 3-6 months product vision and roadmap for a team and manage expectations around it. Proven analytical skills working with customer cohorts, retention, loyalty, or CRM. Experience in MedTech, HealthTech, Pharmaceutical companies, or other health-related companies is a plus. Innate interest in wearables market more »

owning the site's end-to-end performance. Given the product range and growing subscription model the role has emphasis on someone who loves customer journey optimisation, testing and driving sales online. You will be responsible for setting up best practices using expert merchandising and UX experience. As the … multivariate testing to maximise conversion and engagement on the website Optimise relevant data capture/management with the view of building segmentation and gaining customer insights Create detailed customer journey flows with actionable trigger points to drive conversion and engagement, upsell and improve LTV You? An experienced ecommerce more »