1 to 25 of 129 Permanent Customer Insight Jobs

design and execute against agreed operating plans Manage a staff of 2-3 including a Product Data analyst and 1-2 operations managers Analyse customer insights to assess overall product health and influence product strategy Lead roadmap communications process–collaborate with product managers and cross functional stakeholders to ensure … to refine and get early advocacy for new features Organise and lead team rituals such as offsites, workshops and functional communities Develop insights from customer feedback including NPS, customer satisfaction surveys and feature requests Communication skills might sound a bit Cliche, but this role will expose you to more »

our organization. Reporting to the Marketing and Product Director you will spearhead the creation and development of new propositions that align with market demands, customer needs and business objectives. Responsibilities Ownership of new proposition development across our 15+ brands and 30+ products/markets across personal lines, small/… medium entities and corporate customer groups distributing in retail, affinity and wholesale (broker) channels Responsible for new product and proposition strategy across current and future markets, and expansion into new territories (eg Europe) including digital and broker distribution Owning the New Proposition Development pipeline including ideation, design, MVP and … development and implementation of new product/propositions with key stakeholders including finance, risk, operations, commercial, distribution, marketing and IT Develop and implement compelling, insight led business cases Champion the development and delivery of core new product/proposition development approaches including design thinking, lean startup and agile delivery more »

s money. For everyone, everywhere.More about our mission.Job DescriptionAbout the role Our Platform Tribe is building the foundations for Wise’s rapid innovation and customer trust. By providing an internal platform as a product, we create a best-in-class developer experience, enabling our engineers to release new features … if you have some of those listed below and are eager to learn more we do want to hear from you!Use analytical and customer insights to learn about problems and understand how to scope and measure the impact of potential changes.Able to clearly articulate problems, work with engineers more »

and success with us. What you can look forward to as Business Account Manager (m/f/d) - JLR & Volvo: Leads the Global Customer Account Team, manages the customer interface, and drives customer proximity Responsible for all commercial topics, including new project acquisitions, series business, change … management, and annual price negotiations Drives customer profitability and cashflow management, including, accounts receivables, claiming, and VAVE Ensures all P&L related KPIs are aligned with the Business Units and tracks execution within the Sales Team Drives a ‘living’ and ‘actionable’ global customer strategy in line with OP …/SP targets Building a robust customer relationship with reliable customer insight, understanding of market trends, product demand, benchmarking Your Profile as Business Account Manager (m/f/d) - JLR & Volvo: More than 5 years of experience in a similar area with personnel responsibility, preferably in more »

sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide. What we do helps learners at all stages of their lives, from preschool to higher education and … needs in the context of delivering high quality assessments and driving improved educational outcomes.The role will work closely with Business Growth to gain market insight of emerging trends, pain points and user needs. It will also work closely with Product Management to align product roadmaps that deliver the required … integrating their service offerings into the proposition, ensuring the delivery of high quality and high value services.Collaborate with the Business Growth teams to understand customer requirements, market dynamics and competitive landscape, and agree go to market plans.Establish and maintain catalogue descriptors, pricing and licence models, and compelling bid and more »

develop a positive, open, and honest working environment for all. This role is to create and execute the CRM plan which meets both our customer and commercial targets, delivered accurately and to schedule. This role plays a significant part in ensuring we deliver a world-class customer experience … increased customer lifetime value and maximises upsell and cross-sell opportunities through various customer touchpoints and communications channels. If you thrive on working in a busy environment and like to get your sleeves up and hit the ground running this could be the role for you. What’s … deployment and hypercare Lead the creative development of CRM communications, collaborating with the design team to ensure high quality, engaging output Manage and develop customer onboarding, retention, loyalty, cross-sell, and upsell flows through our CRM system to enhance the customer experience Continuously review and improve these processes more »

e-commerce platforms, and driving online sales growth. The Platform Manager will leverage Amazon Brand Analytics tools and third-party analytics tools to analyse customer behaviour and optimize marketing strategies. The individual will segment customers and analyse their behaviour to provide valuable insights that guide decision-making and drive … revenue growth. The use of Frequency Rank Basket Analysis Purchase Behaviour Demographics Customer Reviews Comparison Source Analysis Responsibilities Create and manage marketing campaigns, including email marketing, social media advertising, SEO/SEM, and affiliate marketing, to drive traffic and increase conversions. Involved in planning, coordinating, and executing e-commerce … activities to drive online sales and enhance the customer shopping experience. Digital marketing, data analysis, and understanding of the online retail market are key to the successful execution of their role. Managing and updating the e-commerce platforms, monitoring market trends, and analysing customer behaviours to drive online more »

for an experienced middle/senior product manager with a deep business background. Our best candidate has experience working with user loyalty, understands the customer discovery process, and has a deep interest in the digital healthcare and wearables market. As a Product Manager, you will be responsible for managing … specifications. Conduct A/B tests, market and competitors analysis to identify trends and insights to enhance app features and subscriptions. Gather and analyze customer feedback through market research and user testing and take customer insights into action. Develop product roadmap and prioritize development activities to align with … stages. Ability to set 3-6 months product vision and roadmap for a team and manage expectations around it. Proven analytical skills working with customer cohorts, retention, loyalty, or CRM. Experience in MedTech, HealthTech, Pharmaceutical companies, or other health-related companies is a plus. Innate interest in wearables market more »

will be at the helm of our product development lifecycle, from conception through to delivery. This role demands a unique blend of technical acumen, customer insight, and product management skills to ensure our products meet market needs and exceed expectations. As a key leader within our organisation, you … product development and launch. Oversee the entire product lifecycle, identifying opportunities for new features, improvements, and innovations based on market trends, competitor analysis, and customer feedback. Lead cross-functional teams to deliver products on time and within budget, ensuring high quality and customer satisfaction. Take ownership of product … with both technical and non-technical stakeholders. Agile/Scrum certification or significant experience working in agile development environments. A strategic thinker with a customer-focused mindset and a commitment to continuous improvement. more »

Senior Insights Analyst - Digital/Customer/Product 🚀 Start-up Beauty and Self-Care 🚀 ***Client cannot offer visa sponsorship*** 📍 Join a disruptive challenger beauty brand that is in a phase of ferocious growth! 📍 You will have the opportunity make a real name for yourself working very closely with c … move the business forward through the use of data driven decision making. 📍 A hybrid role, delivering a wide range of analytics across performance marketing, customer insight and broader business questions Salary: £65,000 - £75,000 Location: Hybrid/London This recognisable start-up brand are looking to hire … a Senior Insight Analyst to support the existing Head of Data & Analytics, in continuing to enable the use of data to drive decisioning across marketing, customer, product and digital marketing performance, This subscription based business have already made waves in the beauty and self-care industry, challenging major more »

owning the site's end-to-end performance. Given the product range and growing subscription model the role has emphasis on someone who loves customer journey optimisation, testing and driving sales online. You will be responsible for setting up best practices using expert merchandising and UX experience. As the … multivariate testing to maximise conversion and engagement on the website Optimise relevant data capture/management with the view of building segmentation and gaining customer insights Create detailed customer journey flows with actionable trigger points to drive conversion and engagement, upsell and improve LTV You? An experienced ecommerce more »

key company stakeholders both internally and externally. • Collaborate with members of the leadership team to drive new projects and developments based on industry and customer insights. • Work with internal teams on the development of an integration’s roadmap. • Manage the internal sales pipeline by supporting work on NDAs, contracts … with competitor news and update internal teams. Requirements: • At least 2-4 years’ experience in a commercial role • Good organisational skills • Experience in a customer facing role • Excellent communication skills • Ability to build strong leverageable client relationships. • Experience in the online gaming sector • Data literate – strong analytical skills, to more »

JSON, XML, JavaScript ) and SQL. Proficiency in C# and OOPS concepts. Bonus points for experience in Microsoft Azure, Power Apps, Portal, Field Services, and Customer Insight. Education and Certifications: Degree-level education or equivalent. TOGAF certification is the bee's knees. Certified in Agile methodologies. Microsoft Dynamics 365 CE more »

develop is huge. The role......they are in need of a Senior D365 CE Consultant that has a deep understanding of at least 3 modules (Customer Service, Omni Channel, Customer Insights Journeys, Customer Insights Data, Field Service or Project Operations) What skills you need...... Extensive hands-on experience … in configuring and deploying Dynamics 365 (D365) across at least three areas such as Sales, Customer Service, Omni Channel, Customer Insights Journeys, Customer Insights Data, Field Service, or Project Operations (PSA). Demonstrated ability to deliver D365 solutions that meet specified requirements, adhere to budget and timelines more »

use of the platform, expanding its use in Ometria and ensuring it is used to its fullest potential. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most … profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their more »

access the tools they need through simplified, pay-as-you-go pricing. - Drive continuous improvements to the Marketplace experience, leveraging your technical expertise and customer insights. To excel in this role, you'll need a strong background in cloud marketplace operations or sales, along with a deep understanding of … the U.S. Intelligence Community and its specialized requirements. Your exceptional communication skills, customer service orientation, and ability to thrive in a fast-paced, dynamic environment will be key to your success. Join our team and be a driving force behind the digital transformation of the U.S. Intelligence Community. This … a professional way. A day in the life On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate metric trends, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated more »

access the tools they need through simplified, pay-as-you-go pricing. - Drive continuous improvements to the Marketplace experience, leveraging your technical expertise and customer insights. To excel in this role, you'll need a strong background in cloud marketplace operations or sales, along with a deep understanding of … the U.S. Intelligence Community and its specialized requirements. Your exceptional communication skills, customer service orientation, and ability to thrive in a fast-paced, dynamic environment will be key to your success. Join our team and be a driving force behind the digital transformation of the U.S. Intelligence Community. This … a professional way. A day in the life On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate metric trends, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated more »

access the tools they need through simplified, pay-as-you-go pricing. - Drive continuous improvements to the Marketplace experience, leveraging your technical expertise and customer insights. To excel in this role, you'll need a strong background in cloud marketplace operations or sales, along with a deep understanding of … the U.S. Intelligence Community and its specialized requirements. Your exceptional communication skills, customer service orientation, and ability to thrive in a fast-paced, dynamic environment will be key to your success. Join our team and be a driving force behind the digital transformation of the U.S. Intelligence Community. This … a professional way. A day in the life On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate metric trends, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated more »

access the tools they need through simplified, pay-as-you-go pricing. - Drive continuous improvements to the Marketplace experience, leveraging your technical expertise and customer insights. To excel in this role, you'll need a strong background in cloud marketplace operations or sales, along with a deep understanding of … the U.S. Intelligence Community and its specialized requirements. Your exceptional communication skills, customer service orientation, and ability to thrive in a fast-paced, dynamic environment will be key to your success. Join our team and be a driving force behind the digital transformation of the U.S. Intelligence Community. This … a professional way. A day in the life On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate metric trends, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated more »

access the tools they need through simplified, pay-as-you-go pricing. - Drive continuous improvements to the Marketplace experience, leveraging your technical expertise and customer insights. To excel in this role, you'll need a strong background in cloud marketplace operations or sales, along with a deep understanding of … the U.S. Intelligence Community and its specialized requirements. Your exceptional communication skills, customer service orientation, and ability to thrive in a fast-paced, dynamic environment will be key to your success. Join our team and be a driving force behind the digital transformation of the U.S. Intelligence Community. This … a professional way. A day in the life On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate metric trends, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated more »

access the tools they need through simplified, pay-as-you-go pricing. - Drive continuous improvements to the Marketplace experience, leveraging your technical expertise and customer insights. To excel in this role, you'll need a strong background in cloud marketplace operations or sales, along with a deep understanding of … the U.S. Intelligence Community and its specialized requirements. Your exceptional communication skills, customer service orientation, and ability to thrive in a fast-paced, dynamic environment will be key to your success. Join our team and be a driving force behind the digital transformation of the U.S. Intelligence Community. This … a professional way. A day in the life On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate metric trends, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated more »

access the tools they need through simplified, pay-as-you-go pricing. - Drive continuous improvements to the Marketplace experience, leveraging your technical expertise and customer insights. To excel in this role, you'll need a strong background in cloud marketplace operations or sales, along with a deep understanding of … the U.S. Intelligence Community and its specialized requirements. Your exceptional communication skills, customer service orientation, and ability to thrive in a fast-paced, dynamic environment will be key to your success. Join our team and be a driving force behind the digital transformation of the U.S. Intelligence Community. This … a professional way. A day in the life On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate metric trends, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated more »

access the tools they need through simplified, pay-as-you-go pricing. - Drive continuous improvements to the Marketplace experience, leveraging your technical expertise and customer insights. To excel in this role, you'll need a strong background in cloud marketplace operations or sales, along with a deep understanding of … the U.S. Intelligence Community and its specialized requirements. Your exceptional communication skills, customer service orientation, and ability to thrive in a fast-paced, dynamic environment will be key to your success. Join our team and be a driving force behind the digital transformation of the U.S. Intelligence Community. This … a professional way. A day in the life On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate metric trends, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated more »

access the tools they need through simplified, pay-as-you-go pricing. - Drive continuous improvements to the Marketplace experience, leveraging your technical expertise and customer insights. To excel in this role, you'll need a strong background in cloud marketplace operations or sales, along with a deep understanding of … the U.S. Intelligence Community and its specialized requirements. Your exceptional communication skills, customer service orientation, and ability to thrive in a fast-paced, dynamic environment will be key to your success. Join our team and be a driving force behind the digital transformation of the U.S. Intelligence Community. This … a professional way. A day in the life On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate metric trends, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated more »

access the tools they need through simplified, pay-as-you-go pricing. - Drive continuous improvements to the Marketplace experience, leveraging your technical expertise and customer insights. To excel in this role, you'll need a strong background in cloud marketplace operations or sales, along with a deep understanding of … the U.S. Intelligence Community and its specialized requirements. Your exceptional communication skills, customer service orientation, and ability to thrive in a fast-paced, dynamic environment will be key to your success. Join our team and be a driving force behind the digital transformation of the U.S. Intelligence Community. This … a professional way. A day in the life On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate metric trends, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated more »