DesktopSupport Engineer | 2nd Line Support | IT Support Engineer | System Administrator | Infrastructure Engineer | 1st Line Support | System Engineer | Remote Support Engineer DesktopSupport Engineer required for a company working in the Renewable Energy & Sustainability sector on a full-time, permanent basis. This … role suits someone with 3+ years experience in a relevant IT Support role that's comfortable working with end-users ranging from interns up to the C-level suite. The role is purely internal on the company's infrastructure and ecosystem and you'll join a team of … to mainly BAU tickets as a team where this role will be the first point of contact and deal with 1st and 2nd line support queries where you'll escalate to the senior engineers if necessary. The technology you need to be confident with are: Microsoft 365 Networking Intune more »
DesktopSupport Engineers, Aberdeen Life here at prosource.it is as busy and exciting as ever- and as a result, we are looking to build our team of DesktopSupport Engineers in Aberdeen . Our DesktopSupport Engineers work across a broad range of technologies … and liaise with multiple areas of the business to support incidents, problems and requests. They re responsible for answering IT requests via the phone, email, live chat or instant message and explaining solutions in technical and non-technical terms, so we need people who are comfortable interacting with users … and who excel at customer service and communication. We re particularly keen to hear from experienced DesktopSupport Engineers who are Offshore Certified or who are interested in undertaking offshore certification (funded by us) to carry out occasional ad-hoc offshore trips as part of the Desktopmore »
DesktopSupport Engineers, Aberdeen Life here at prosource.it is as busy and exciting as ever- and as a result, we are looking to build our team of DesktopSupport Engineers in Aberdeen . Our DesktopSupport Engineers work across a broad range of technologies … and liaise with multiple areas of the business to support incidents, problems and requests. They’re responsible for answering IT requests via the phone, email, live chat or instant message and explaining solutions in technical and non-technical terms, so we need people who are comfortable interacting with users … and who excel at customer service and communication. We’re particularly keen to hear from experienced DesktopSupport Engineers who are Offshore Certified or who are interested in undertaking offshore certification (funded by us) to carry out occasional ad-hoc offshore trips as part of the Desktopmore »
DesktopSupport Engineers, Aberdeen Life here at prosource.it is as busy and exciting as ever- and as a result, we are looking to build our team of DesktopSupport Engineers in Aberdeen . Our DesktopSupport Engineers work across a broad range of technologies … and liaise with multiple areas of the business to support incidents, problems and requests. They’re responsible for answering IT requests via the phone, email, live chat or instant message and explaining solutions in technical and non-technical terms, so we need people who are comfortable interacting with users … and who excel at customer service and communication. We’re particularly keen to hear from experienced DesktopSupport Engineers who are Offshore Certified or who are interested in undertaking offshore certification (funded by us) to carry out occasional ad-hoc offshore trips as part of the Desktopmore »
Job Description DesktopSupport Analyst - Bank - City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in DesktopSupport from 1 st to 3 rd level in a banking environment. You ideally have experience of working within … a banking environment and understanding the banking arena. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the … Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and supportmore »
Job Description Helpdesk and DesktopSupport Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupport Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and … peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of … root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Redimeer
We are hiring a DesktopSupport Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support … Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktopsupport services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client … location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery more »
hemel hempstead, east anglia, United Kingdom Hybrid / WFH Options
Redimeer
We are hiring a DesktopSupport Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support … Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktopsupport services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client … location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery more »
Job Title: DesktopSupport Duration : 01/07/2024 - 27/09/2024 Day Rate : £18 per hour Location : Edinburgh, Onsite. Key Skills: Security Clearance Job Description: We are seeking a dedicated and DesktopSupport Engineer to join our team in Edinburgh. The successful … candidate will provide comprehensive desktop and remote support to users across multiple locations. Key Responsibilities : Provide on-site desktopsupport to users at the Edinburgh Office Deliver remote support to users located in London, Leeds, and home locations. Support HP hardware, peripherals (docking stations … keyboards, mice), and mobile devices (Samsung and iPhone). Manage and support Windows 10/11 environments, MS Outlook, and Office 2016. Perform software installation, configuration, and application support. Handle cabling and patching tasks. Maintain a good knowledge of iPhone and Samsung phone support. Video Conferencing and Telephony Supportmore »
Job Title: DesktopSupport Engineer Skills: DesktopSupport, Window10 & ITLL & O365 Job location: London, UK Job Type: Fulltime We at Coforge are hiring DesktopSupport Engineers with the following skillset: We are seeking a highly skilled and detail-oriented end user computing Engineer to … of a DSS team responsible for supporting business users for IT related issues, New Joiner onboarding, Meeting room supports, reimaging machines, application installation, printer support and Win 10/11 operating systems across our organization. You will have strong knowledge in Windows operating systems, Mac OS, system configuration, and …/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility, driver conflicts. Documentation: Create and more »
Job Title: DesktopSupport Engineer Skills: DesktopSupport, Window10 & ITLL & O365 Job location: London, UK Job Type: Fulltime We at Coforge are hiring DesktopSupport Engineers with the following skillset: We are seeking a highly skilled and detail-oriented end user computing Engineer to … of a DSS team responsible for supporting business users for IT related issues, New Joiner onboarding, Meeting room supports, reimaging machines, application installation, printer support and Win 10/11 operating systems across our organization. You will have strong knowledge in Windows operating systems, Mac OS, system configuration, and …/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility, driver conflicts. Documentation: Create and more »
DesktopSupport Edinburgh - Fountainbridge area £135 per day Inside IR35 3 month contract initially Start/End dates: 01/07/2024 to 27/09/2024 Our client based in central Edinburgh in the financial sector is looking for a DesktopSupport Engineer … to come in on a 3 month initial contract. Role Details are as follows: Provide desktopsupport to users on site Engineer also required to complete remote support to user’s based in other locations which are in London, Leeds & Home locations . On site - Supporting mainly … stations, keyboard & mice, & Iphone , Supporting Windows 10/Windows 11 environment MS Outlook and Office 2016 Samsung Phones Software Installation and configuration including application support Cabling and patching knowledge and understanding Good knowledge of Iphone & Samsung phone support Knowledge of Video Conferencing and Telephony Support preferred but more »
DesktopSupport Engineer Location: Yeovil Salary: £29,290 Requirements: must either hold or be able to obtain SC security clearance, British nationals only The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. This is a full-time … permanent position working 08:00 – 17:30 Monday to Thursday and 08:00 – 16:00 on Fridays As a DesktopSupport Engineer your role will involve: • Desktop/Laptop/VDI build, configuration and deployment to end users • Software installation/deployment • Smartphone deployment • Assisting the 2nd … Line support team with laptop, desktop and VDI terminals support calls • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smartphone support • Service Desk cover as required • Assisting with customer projects What we're looking for: • Full UK driving license is essential more »
Job Description DesktopSupport Analyst - Bank in the City London Our Client is an International Bank with its European Head Office based int eh City London. They are looking to recruit a DesktopSupport Analyst with at least 5 to 8 years proven expertise within Desktop Support. The Support team operate a rota to cover the core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as a part of the Service Support Team and as such providing DesktopSupport to around 130 users across several … and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms so you need to have experience of both Cisco and Microsoft software. In terms of the more »
Salary: £27,000 - £30,000 per annum Brand: Cantium Business Solutions Location: Kings Hill The Role Cantium is seeking a Senior DesktopSupport Engineer to join our Regional Support Team. This role involves providing proactive and reactive IT support for all Cantium Business Solutions local authority … customers. As the Senior DesktopSupport Engineer, you will be responsible for responding to user requests for support through remote tools and hands-on triage, ensuring timely resolution or escalation to the DesktopSupport Manager. This role may require some field-based IT support … Maintain proactive estate monitoring to make sure problems are resolved before they become major issues Quickly address and resolve all client concerns, guaranteeing excellent support and compliance with predetermined service standards Supports the creation of a functional interface between customers and service providers, including, when appropriate, outside vendors. This more »
warrington, cheshire, north west england, United Kingdom Hybrid / WFH Options
RedRock Consulting
2nd Line IT Support Engineer/DesktopSupport Analyst x 2 - Warrington/Hybrid - Immediate Start! Salary: £28,000 - £34,000 + Hybrid + Good Benefits Package A leading organisation with offices throughout the globe requires 2nd Line IT Support Engineers/DesktopSupport Analysts to join its growing support function. This is an excellent opportunity to join a collaborative and close-knit IT team that are spread across the UK, where you will enjoy a great working environment, strong learning culture and have the opportunity to become a key part of … Office 365. Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations. Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills more »
Surrey, England, United Kingdom Hybrid / WFH Options
Servers.com
Job Title DesktopSupport Engineer Working Hours/Arrangements 40 hours per week (9am to 6pm, including one hour of unpaid break), Mondays to Thursdays – office based; Fridays – work from home. Flexible-working might be considered (2 WFH days a week) following completion of probational period. Salary Range … headquartered in Cyprus, EU. Servers.com provides access to premium server hosting solutions in over 18 datacentres globally. Job brief We are looking for a DesktopSupport Engineer to join our IT team at Servers.com to provide fast and useful technical assistance on computer systems. You will answer queries … solve them. You will also be responsible for collaborating with the IT Manager and helping the IT Team run new projects. As an excellent Desktopsupport engineer, some of your responsibilities will be monitoring and maintaining the computer systems within our organisation in a technical support role. more »
As a DesktopSupport Engineer you will be primarily based on our client's site in Broadoak, Portsmouth with the requirement to travel to Cowes, Filton, and another Portsmouth site when required. This is a permanent full-time position working 37.5-hours per week, Monday - Friday between the … nature of our client's work the successful candidate will need to either hold or be able to obtain SC Security Clearance. As a DesktopSupport Engineer you will: Primarily carry out Security Audits of all devices holding data in a lab environment (training will be given on … Clearance at SC level Full, clean UK driving license Proven trouble shooting skills Previous experience in a similar role with ITIL environment PC/desktopsupport knowledge including Microsoft Windows NT/98/XP onwards Experience with mobile connectivity (e.g. Android/iphone) Knowledge of SCCM Good more »
are exceptional and we are looking for more exceptional people to join us. Position Overview: We are seeking a highly skilled and experienced L2.5 DesktopSupport Engineer with demonstrated proficiency in providing technical assistance and leading a team of support professionals. The ideal candidate will possess a … strong combination of technical expertise, leadership capabilities, and a customer-focused approach to IT support. Responsibilities: Provide L2.5 technical support for desktops, laptops, printers, mobile devices, and other end-user computing equipment. Manage a team of desktopsupport technicians, including task assignment, performance monitoring, coaching, and development. … to team members as needed. Requirements: Bachelor’s degree in computer science, Information Technology, or related field. Minimum of 5 years of experience in desktopsupport roles, with at least 2 years in a leadership or supervisory capacity. Strong technical proficiency in Windows operating systems, Microsoft Office Suite more »
1st Line DesktopSupport Analyst – City of London - £25,000 - £33,000 Harrington Starr have a 1st Line DesktopSupport Analyst opportunity for a Leading Exchange client operating in over 15 European Markets, based in Central London. Our client possesses market-leading technology and innovative rules … for trading which has seen them make waves in the industry. Due to further expansion their tight knit Support team requires additional headcount. Please note this role will require a minimum of 4 days a week onsite. Responsibilities and Duties 1st line desktop, voice and remote access support … laptops, desktops, telephony, and mobile phones. Managing users and groups within Active Directory. Responsible for implementing approved procedures (change control, joiners/leavers, etc.) Support and maintain Microsoft Teams AV equipment (Yealink). Prepare and maintain up to date documentation. Manage relationships and work with vendors to escalate issues more »
1st Line DesktopSupport Analyst – City of London - £25,000 - £33,000 Harrington Starr have a 1st Line DesktopSupport Analyst opportunity for a Leading Exchange client operating in over 15 European Markets, based in Central London. Our client possesses market-leading technology and innovative rules … for trading which has seen them make waves in the industry. Due to further expansion their tight knit Support team requires additional headcount. Please note this role will require a minimum of 4 days a week onsite. Responsibilities and Duties 1st line desktop, voice and remote access support … laptops, desktops, telephony, and mobile phones. Managing users and groups within Active Directory. Responsible for implementing approved procedures (change control, joiners/leavers, etc.) Support and maintain Microsoft Teams AV equipment (Yealink). Prepare and maintain up to date documentation. Manage relationships and work with vendors to escalate issues more »
Level 2 DesktopSupport About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … every one of them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and … peripheral faults in conjunction with warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool more »
Level 2 DesktopSupport About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … every one of them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and … peripheral faults in conjunction with warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool more »
Job: DesktopSupport Engineer Rate : £300 - £600 p/d (Inside IR35) Location: London - On site Client: Fintech In this position you will provide high-quality support services to various teams within a fast-paced financial company. Responsibilities · Plan, execute and support company wide tech projects … . General tech/desktopsupport · Infrastructure Support (debugging) . Managing incidents through service now . Set up new starters including physically piecing together and prepping workstations · Work with external vendors · Enrol new starters Qualifications · knowledge across windows platform (Linux is a +) . Strong troubleshooting skills … . Customer support skills . Prior experience in a similar role (preferentially at a financial firm) · Productive hard worker, with a great personality! Please apply directly if you fit the spec for the role and wish to discuss further jhayne@hunterbond.com more »
Kidlington, Oxfordshire, South East, United Kingdom
Reed Technology
IT Support | Technical Support | 2nd Line | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's … business with the minimum of disruption. You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support … the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support of key functional areas across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and more »
