1 to 23 of 23 Permanent Help Desk Support Jobs

IT Help Desk Support. Our client, who is based near Macclesfield, Cheshire, is seeking experienced IT Help Desk Support. You will be anIT Help Desk Support professional with adept customer service skills to manage client expectations, handle tier 2 (remote support) calls, and efficiently resolve support cases, ensuring the continued effectiveness of client systems and enhancing our client's reputation. Key Responsibilities: Maintain exemplary customer service standards. Take proactive ownership of user problems and log all calls promptly. Efficiently coordinate with field engineers and various departments. Required … player with solid communication skills who is self-motivated, capable of meeting deadlines, and adept at troubleshooting issues. Interested? Please Click Apply Now!IT Help Desk Support Analyst. more »

Our client, (the Spotlight Sports Group) is looking for a friendly, engaging entry-level Service Desk Support Engineer to provide professional and proactive service in their busy London office. You’ll be joining their onsite IT service desk team and supporting colleagues with end-user support … doing: Assist in administering user accounts using Active Directory for our Windows network, Google Admin for Gmail and Google Docs, and in-house systems. Help oversee mobile device assets, providing support and logging their status throughout their lifecycle. Assist with managing orders for consumables, hardware, and software. … Help keep support and operational procedure documents up to date. Support maintaining the Configuration Management Database for Racing Post assets. Learn and utilise ITIL Incident Management processes using a Service Management toolset. Assist in ensuring the availability of Racing Post's newspaper production, B2B, and more »

Our client, (the Spotlight Sports Group) is looking for a friendly, engaging entry-level Service Desk Support Engineer to provide professional and proactive service in their busy London office. You’ll be joining their onsite IT service desk team and supporting colleagues with end-user support … doing: Assist in administering user accounts using Active Directory for our Windows network, Google Admin for Gmail and Google Docs, and in-house systems. Help oversee mobile device assets, providing support and logging their status throughout their lifecycle. Assist with managing orders for consumables, hardware, and software. … Help keep support and operational procedure documents up to date. Support maintaining the Configuration Management Database for Racing Post assets. Learn and utilise ITIL Incident Management processes using a Service Management toolset. Assist in ensuring the availability of Racing Post's newspaper production, B2B, and more »

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a … 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside other Helpdesk … and KPI’s. Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice, and fault resolution on first contact as per the Service Desk SLAs. Provide technical advice to customers and Team members communicating technical system matters to non-technical staff clearly to ensure understanding. Ensure the Service more »

IT SERVICE DESK SALARY - £25,000 - £30,000 + EXCELLENT BENEFITS + BONUS LOCATION - SCUNTHORPE Your new role A great opportunity for an IT Support/IT Service Desk candidate to join an incredibly busy IT team who deliver first class IT solutions to a huge … number of satisfied customers across the Country. To enhance your career you will be provided with an excellent salary package, training and development support from Day 1. What you'll need to succeed On a day to day basis you will be responsible for answering phones, logging tickets … and providing technical support to customers in a timely manner. You will also work with our 2nd line team to escalate issues where necessary. The Hiring Manager will be looking to shortlist from candidates who can demonstrate the following key skills & experience: A huge passion for IT and more »

Helpdesk Support Analyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: first-level contact and problem resolution for all users with software and application problems. … as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. unresolved calls to appropriate support team member. incident resolutions and maintain logs of the issues handled or escalated. with … vendor support contacts to resolve technical issues within the desktop environment. procedures and standards to improve the efficiency and effectiveness of the help desk. The right person will have a good mix of: minimum of 2 years' experience in a helpdesk or technical support role. more »

Helpdesk Support Analyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: first-level contact and problem resolution for all users with software and application problems. … as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. unresolved calls to appropriate support team member. incident resolutions and maintain logs of the issues handled or escalated. with … vendor support contacts to resolve technical issues within the desktop environment. procedures and standards to improve the efficiency and effectiveness of the help desk. The right person will have a good mix of: minimum of 2 years' experience in a helpdesk or technical support role. more »

Helpdesk Support Technician – Mandarin Speaking As a skilled Mandarin speaker, this role will allow you to become more technical, helping to solve 1st line helpdesk tickets and having a more technical senior team around you to escalate issues up the chain. This one could be for you! We … impressive client base, many of which are based in China. They are looking to add another Support Engineer to their ranks to help them maintain service level agreements and a five star service for their end clients in Asia. Why them? role is hybrid working full time … line support team and Technical analysts and account managers who are not only highly skilled but also very personable and willing to help train and develop the wider teams. About them The company are a global agency who specialise in Music. Based in the Hertford area. They more »

Helpdesk Support Technician – Mandarin Speaking As a skilled Mandarin speaker, this role will allow you to become more technical, helping to solve 1st line helpdesk tickets and having a more technical senior team around you to escalate issues up the chain. This one could be for you! We … impressive client base, many of which are based in China. They are looking to add another Support Engineer to their ranks to help them maintain service level agreements and a five star service for their end clients in Asia. Why them? role is hybrid working full time … line support team and Technical analysts and account managers who are not only highly skilled but also very personable and willing to help train and develop the wider teams. About them The company are a global agency who specialise in Music. Based in the Hertford area. They more »

Responsibilities You will provide support to the IT … Hardware and Software Asset Manager in all areas of IT asset administration We ask that you have administration, organisational and customer service skills to help ensure Client IT Hardware & Software Assets are allocated observing our agreements and policies. You will be based in Bury St. Edmunds and you will more »

Responsibilities You will provide support to the IT … Hardware and Software Asset Manager in all areas of IT asset administration We ask that you have administration, organisational and customer service skills to help ensure Client IT Hardware & Software Assets are allocated observing our agreements and policies. You will be based in Bury St. Edmunds and you will more »

Unleash Your Technical Prowess in an Exciting MSP Environment! Are you a tech-savvy professional with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of Office 365, Windows, Active Directory, and more »

An excellent opportunity has arisen to work alongside a well-established service desk team in Portsmouth. The role will see the applicable candidate assisting the IT support within locations across the south of England. Guided by a very experienced managerial team this company prides itself on its … team ethos and benefits from a number of experts within the field. Technical Know-How of VoiP O365 Ticketing Support Cloud Windows Server Active Directory Networking Your communications skills, both written and verbal, must also be exemplary. You will be working in a fast-paced environment so your more »

Helpdesk Support Engineer £20k - £30k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a Helpdesk Support Engineer to join their close-knit team. Our client is looking … Alternatively, our client is also open to a candidate who has experience focused on Microsoft 365 and Windows. Role Overview Evaluate and resolve support requests from clients via phone and email. Customer-facing tasks such as routine backup checks and system reviews. Complete client-facing tasks to improve … following job titles: IT Support Engineer, Apple Support Engineer, 2nd Line Support, 3rd Line Support, Helpdesk Support Engineer Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role more »

Job Description Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and … network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote … Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating more »

Helpdesk Support Analyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a Helpdesk Support Analyst to join their technical support team in a fast paced and proactive environment. Helpdesk Support Analyst - Key Accountabilities Provide 1 st/2 nd line IT support in response to user requests logged, escalating tickets to 2nd/3 rd line … printers, scanners, etc. Use, review and update procedures when necessary following best practice. Ensure all necessary administration tasks are kept up-to-date. Helpdesk Support Analyst - Skills and Experience Technical Skills Installing and troubleshooting MS Windows 10 and 11. Experience supporting MS Office Packages from 2016 2021 including more »

UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Helpdesk Support Engineer Egham/Staines Salary up to £25,000 A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for a Helpdesk Support Engineer to … for assisting our internal staff by being the first point of contact for technical queries. You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects. You will … have excellent customer service, equipped with the passion, resources and commercial insight to help achieve them. In return, you will be working with a wide range of technologies as part of a friendly and dedicated team, in a great environment. Key Responsibilities Providing support for c450 end more »

on the South Coast. Due to an increasing workload in their busy IT department, they are now recruiting for an AV/IT Helpdesk Support Engineer. Within this role, you will be reporting to the Team Lead and providing support for all of the IT/… Ensuring all issues in question are logged and documented within the Helpdesk system. Assessing issues in timely manor, and taking the necessary steps to help resolve, and if unresolved, escalate and refer these issues to Level 2 support level team members. Be prepared to also be able more »

excellent new opportunity! Hours: 08:00-17:00 Monday-Friday (fully in office) Key responsibilities: Management of daily requests via the CAFM system/Help desk Liaise with Contract Manager/Service Delivery & Mobilisation Manager for allocation of works to contractors Liaise with allocated client from beginning to more »

IT Support Engineer, First Line, Windows & Microsoft, Active Directory, O365, Telephone & Email, Troubleshooting. Law firm or Legal Services experience is highly desirable. ****The role is Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an IT Support Analyst to be the first point of contact for users. As the IT Support … Analyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed SLA. You will also be responsible for assisting with the maintenance of IT systems and contributing to IT project more »

Helpdesk Support Analyst needed for this Brentwood based FinTech. This role is ideal for someone who thrives in a supportive and fast-paced environment and is committed to providing exceptional customer service. Key Responsibilities: Provide first-level contact and problem resolution for all users with software and application … problems. Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases. Escalate unresolved calls to appropriate support team member. Document incident resolutions and maintain logs of the issues handled or escalated. Work with … support contacts to resolve technical issues within the desktop environment. Recommend procedures and standards to improve the efficiency and effectiveness of the help desk. The right person will have a good mix of: A minimum of 2 years' experience in a helpdesk or technical support more »

The Role Responsible for the efficient operation, utilization, and support of information and communications technology. Will collaborate with local and corporate IT to devise an IT strategy for the UK and Germany offices to meet the needs of individual departments and overall business needs. Additionally, will have some … including day-to-day support for all IT related queries and issues and provide support where required. Use Ivanti service desk and manager to track all service requests and assets. Manage the development, administration, and upgrades of all Microsoft and corporate approved third-party software … Teams. Third-party Software Systems including Glovia G2 (or experience with another ERP system), Rubrik Backup, Citrix, Windows RDS, Ivanti management suite and Service desk, and DLP solutions. Hardware solutions including SAN, Servers, Desktops, and Laptops. Experience with VOIP and Microsoft Teams Phone Systems. The Package The salary offered more »

Helpdesk Engineer Remote - £25,000 - £35,000 Microsoft, Network, Support Applause IT are proud to be working with an organisation based in in the north of England looking build out their IT support function with a Helpdesk Engineer ready to take the next step in their … journey/career. The successful Helpdesk Engineer will have experience in the following: Demonstrated experience in IT helpdesk or application support roles (preferably 2 years or more). Proficiency in Windows server support. Strong interpersonal communication skills, both over the phone and in face-to-face interactions. Solid … finding out more then click APPLY NOW or send your CV to (url removed) Helpdesk Engineer Remote - £25,000 - £35,000 Microsoft, Network, Support more »