Job Title: ProductSupportSpecialist Location: Glasgow, UK Salary: Up to £30,000 DOE Who we are Inisoft are seeking an experienced professional to join the team as a ProductSupportSpecialist . Inisoft is a market-leading provider of software solutions … is a fantastic opportunity for an enthusiastic and motivated individual to join our well-established and successful software company! Role Details As a ProductSupportSpecialist you must demonstrate great attention to detail, excellent communication skills and be able to work in a fast paced environment … a loyalty award scheme, an employee assistance program, enhanced maternal and paternity pay, and more. Requirements Minimum of 2 years relevant Application/ProductSupport experience Excellent problem solving and troubleshooting skills. Excellent communication skills, both oral and written. Attention to detail in ensuring that supportmore »
Position: ProductSupportSpecialist Reporting into: Product Manager Based: Hybrid (Remote/Office) Who we are: Pulsar is an audience intelligence SaaS platform and digital strategy consultancy. We help companies track, visualize, and understand what is being said on the web, on social media, search, and … bright ideas, and the ability to have fun. Check us out at: www.pulsarplatform.com WHO WE’RE LOOKING FOR _____________________________________________________________________________ We are looking for a ProductSupportSpecialist to join our established Product team to oversee and manage all aspects of client service and ensure continuous support is provided to all Pulsar’s clients and stakeholders. A ProductSupportSpecialist drives product quality and engagement by analyzing user issues at scale and championing their resolution. The ideal candidate will be able to immeasurably improve the product teams’ ability to resolve user more »
Salary: Job Title: ProductSupportSpecialist Location: Glasgow, UK Salary: Up to £30,000 DOE Who we are: Inisoft are seeking an experienced professional to join the team as a ProductSupport Specialist. Inisoft is a market-leading provider of software solutions for contact … is a fantastic opportunity for an enthusiastic and motivated individual to join our well-established and successful software company! Role Details: As a ProductSupportSpecialist you must demonstrate great attention to detail, excellent communication skills and be able to work in a fast paced environment … a loyalty award scheme, an employee assistance program, enhanced maternal and paternity pay, and more. Requirements: Minimum of 2 years relevant Application/ProductSupport experience Excellent problem solving and troubleshooting skills. Excellent communication skills, both oral and written. Attention to detail in ensuring that supportmore »
leeds, west yorkshire, yorkshire and the humber, United Kingdom
Clayton Associates Group
Clayton Associates Group are supporting an innovative cloud & software consultancy based in Leeds who are looking to recruit a ProductSupportSpecialist to their team. The role would be best suited to a technology graduate or anyone with a strong passion for technology who is willing … themselves. It is a fantastic opportunity for anyone wanting their first role within the industry, offering fast career & technical progression. Role Responsibilities: Customer Support - Troubleshooting technical issues and escalating difficult tickets to senior team members. Providing professional responses to clients regarding issues via … phone, email, or support ticket systems. Client Onboarding - Guiding clients through the on-boarding process & with configuration, setup, and customisation of their products to meet their specific needs while providing ongoing support. Product Testing - Participate in product testing activities, including feature testing, regression testing, and end-to more »