51 to 75 of 75 Permanent Service Desk Engineer Jobs

Syntax Integration is a boutique managed services provider, primarily serving clients in the financial, property, and investment sectors. The Role As a 2nd Line Service Desk Engineer, you will be a single point of contact for our customers, logging and managing all calls, emails, and tickets within … SLA whilst providing strategic technical guidance. About You: To be successful in this role you will need: Experience working on an IT Service Desk/MSP. Appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. Relevant certifications (e.g., Microsoft 365 Fundamentals and Microsoft more »

Syntax Integration is a boutique managed services provider, primarily serving clients in the financial, property, and investment sectors. The Role As a 2nd Line Service Desk Engineer, you will be a single point of contact for our customers, logging and managing all calls, emails, and tickets within … SLA whilst providing strategic technical guidance. About You: To be successful in this role you will need: Experience working on an IT Service Desk/MSP. Appreciation of ITIL Service Management Disciplines i.e., Incident, Problem, and Change Request Management. Relevant certifications (e.g., Microsoft 365 Fundamentals and Microsoft more »

Job Title: IT Service Desk Engineer Job Type: Permanent, Full Time Salary: £25-32,000 Location: Bromsgrove- National Travel Required Do you have a keen interest in IT? You will be supporting with trouble shooting, 1st and 2nd line IT support issues across local offices. This role … to support with projects and initiatives within the group so your own transport is essential for this position. You will have experience within a Service Desk role previously providing both onsite and remote user support, regular support issues raised include installing and configuring computer hardware, software, systems,networks … and Responsiblities: Provide 1st and 2nd line support, troubleshooting, and repair for applications, IT equipment and networks. Respond in a timely manner to multiple service issues and requests, escalating where required. Provide business wide monitoring of critical systems and determine escalation as necessary. Administer the Joiners/Movers/ more »

Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Role: As a 3rd Line Service Desk Engineer, you will play a crucial role in delivering support to ensure our clients' business systems operate cost-effectively and robustly. … knowledge management and documentation. About You: To be successful in this role you will need: At least 5 years of experience on an IT Service Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL … Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management and Remote Systems, i.e., Intune, Datto RMM, TeamViewer. Using backup products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning). Strong understanding of more »

Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Role: As a 3rd Line Service Desk Engineer, you will play a crucial role in delivering support to ensure our clients' business systems operate cost-effectively and robustly. … knowledge management and documentation. About You: To be successful in this role you will need: At least 5 years of experience on an IT Service Desk/MSP in a similar role. Relevant certifications (e.g., Microsoft 365 Fundamentals, Azure Fundamentals, Azure Administrator Associate). An appreciation of ITIL … Service Management Disciplines i.e., Incident, Problem, and Change Request Management. You will have experience with: Microsoft Cloud solutions, Office 365, and Azure. Device Management and Remote Systems, i.e., Intune, Datto RMM, TeamViewer. Using backup products and disaster recovery solutions (e.g., Azure, SkyKick, Barracuda and Spanning). Strong understanding of more »

Our client is looking to recruit an experienced Service Desk Engineer to join their hugely successful growing team. You will have experience in a similar capacity, perhaps 1st/2ndline support/Support Analyst capacity and be excited about the IT sector and working for a company … support environment experience, confident resolving issues remotely for clients through fault finding abilities.* Experience of desktop support and IT Networking and peripherals* Confident using service desk tools and software.* Able to work on multiple tasks at any time and manage own workload.* Excellent IT problem-solving skills, able … to pick up new packages with ease.* Able to work under pressure and to tight deadlines.* Excellent customer service skills and able to demonstrate this at a high level.For full details please submit CV.INDLJob Types: Full-time, PermanentPay: Up to £26,000.00 per yearBenefits:* Additional leave* Company pension* Employee more »

The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Role As a Service Desk and Network Engineer , you will play a crucial role in delivering support to ensure our clients' business systems operate cost-effectively … will act as a single point of contact for our customers, managing all tickets within SLA, whilst acting as an escalation point for the Service Desk and implementing internal improvements. About You To be successful in this role you will need: At least 5 years’ experience working on … an IT Service Desk/MSP in a similar background/role A strong background in network technologies Relevant certifications (e.g, Microsoft 365 Fundamentals, Azure Fundamentals, CCNA) Skills In-depth knowledge of Microsoft Cloud solutions, Office 365, and Azure. In-depth knowledge of Device Management and Remote Systems more »

The Company Syntax Integration is a boutique Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Role As a Service Desk and Network Engineer , you will play a crucial role in delivering support to ensure our clients' business systems operate cost-effectively … will act as a single point of contact for our customers, managing all tickets within SLA, whilst acting as an escalation point for the Service Desk and implementing internal improvements. About You To be successful in this role you will need: At least 5 years’ experience working on … an IT Service Desk/MSP in a similar background/role A strong background in network technologies Relevant certifications (e.g, Microsoft 365 Fundamentals, Azure Fundamentals, CCNA) Skills In-depth knowledge of Microsoft Cloud solutions, Office 365, and Azure. In-depth knowledge of Device Management and Remote Systems more »

Role: 2nd Line Support Engineer Location: Preston, Lancashire Salary: Up to £32,000 Industry: Logistic/Operations Overview: I am partnered with a national logistics firm in Preston who are in need of a second line engineer to join their busy service desk team. This isn … t a general service desk, their team are extremely hands on and deal with BAU, infrastructure and projects! Key Responsibilities & Technical Stack * Provide high level technical support to users via phone, email, and in person. * Install, configure, and maintain operating systems and software applications. * Collaborate with other IT … networking including routers and switches - Draytek & Cisco * Server upgrades, installs and decommissioning * Citrix - other virtualisation beneficial - VMWare and Hyper-V * Excellent communication and customer service skills. Benefits: * Competitive salary up to £32,000 per annum. * 2 x year discretionary bonus (5%) * 25 days holiday plus your birthday off * Share more »

Opportunity for an experienced 2nd Line Service Desk Engineer for a leading Bristol based IT Managed Service Provider. Providing 2nd line support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. Must have strong customer service more »

emergency care? This is for you! We are looking for a dedicated, highly motivated individual who can work as part of our existing IT Service Desk team to provide first and second line IT support to the whole organisation, including three ambulance Emergency Operations Centres. You must be … new hardware and software, building and deploying PCs, Laptops and iPads, to working with our third line teams in resolving more complex issues. Predominately desk-based, methods of support will involve face-to-face with the userbase, over the telephone and email and via our remote support tool for … critical environment, please apply today If you have any questions in relation to the role, please feel free to contact Roberta Hawkins, our IT Service Desk Team Leader, on 07920 298253. **IMPORTANT NOTE** Applications will only be considered from those will a full UK Driving Licence About us more »

STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD. An excellent opportunity has arisen to join ICT Services in ABUHB. Reporting to the ICT Service Desk Team Lead, the post holder will be part of busy ICT Service Desk Team providing technical support to staff across … The role requires a self-motivated individual, able to demonstrate an aptitude for technology and a flair for troubleshooting. Able to demonstrate excellent customer service, have excellent planning and administrative skills and the ability to manage their time effectively ensuring all objectives and deadlines are met. The ability to … clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the more »

opportunity for career growth with a well-established office in Tewkesbury. Were looking for a talented individual to join the team as an IT Service Desk Engineer. If youve got experience in a similar role and youre eager to take your career to the next level, then wed … is a full-time permanent position with a salary of up to 32k per year. Heres what youll need: Previous experience working on a service desk, both in person and remotely. Knowledge of Windows 10, Microsoft Office (Word, Excel, Outlook), Active Directory, and Group Policy. Experience setting up … computer hardware, software, networks, and printers. What youll be doing: Providing support and troubleshooting for applications, IT equipment, and networks. Responding promptly to service issues and requests and escalating when needed. Monitoring critical systems and acting as required. Managing the Joiners/Movers/Leavers process. Deploying and configuring more »

I am working on behalf of a prestigious global retail organisation who are currently looking for a Service desk Support Engineer for a permanent appointment, based near Peterborough. Skills required: Windows 7 -11 Office 365 Mobile Support (IoS & Android) Active Directory administration Remote working solutions support (ADSL more »

I am working on behalf of a prestigious global retail organisation who are currently looking for a Service desk Support Engineer for a permanent appointment, based near Peterborough. Skills required: Windows 7 -11 Office 365 Mobile Support (IoS & Android) Active Directory administration Remote working solutions support (ADSL more »

I am working on behalf of a prestigious global retail organisation who are currently looking for a Service desk Support Engineer for a permanent appointment, based near Peterborough. Skills required: Windows 7 -11 Office 365 Mobile Support (IoS & Android) Active Directory administration Remote working solutions support (ADSL more »

supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you more »

Navisite is looking for a Senior Support Engineer with Mac experience to join our expanding team and work from our Glasgow based office. This role is offered primarily as an office-based role, Hybrid working is a possibility in the future. This role will be support of one of … wider IT team to implement MacOS policies, configuration profiles and procedures. Ability to work under pressure in a fast-paced environment. Possess Strong customer service, analytical, and problem resolution skills. Strong communication skills Excellent English (Written and spoken). Ability to be empathic and sympathetic to our users. Capturing … all interactions and ticket resolutions within our ticketing system Service now to aid trending and continual service improvements. Categorizing tickets based on ITIL principles (Incidents and Service Requests) Taking ownership of customer issues ensuring the tickets are resolved within a timely manner. Troubleshooting issues remotely which may more »

Navisite is looking for a Senior Support Engineer with Mac experience to join our expanding team and work from our Glasgow based office. This role is offered primarily as an office-based role, Hybrid working is a possibility in the future. This role will be support of one of … wider IT team to implement MacOS policies, configuration profiles and procedures. • Ability to work under pressure in a fast-paced environment. • Possess Strong customer service, analytical, and problem resolution skills. • Strong communication skills; Excellent English (Written and spoken). • Ability to be empathic and sympathetic to our users. • Capturing … all interactions and ticket resolutions within our ticketing system Service now to aid trending and continual service improvements. • Categorizing tickets based on ITIL principles (Incidents and Service Requests) • Taking ownership of customer issues ensuring the tickets are resolved within a timely manner. • Troubleshooting issues remotely which may more »

1st Line Support Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping, real estate, energy, banking … Arch) Private medical Company bonus Opportunities for professional growth and development Life Assurance Cycle to work scheme An intro to the 1st Line Support Engineer role… You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in supporting … the Service Delivery function in anticipating and mitigating issues users face which may impact service ability. Every day is different with opportunities to grow. You will be working with a mixture of legacy and new technologies, across different industries, to solve problems that make a difference. If you more »

1st Line Support Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping, real estate, energy, banking … Arch) Private medical Company bonus Opportunities for professional growth and development Life Assurance Cycle to work scheme An intro to the 1st Line Support Engineer role… You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in supporting … the Service Delivery function in anticipating and mitigating issues users face which may impact service ability. Every day is different with opportunities to grow. You will be working with a mixture of legacy and new technologies, across different industries, to solve problems that make a difference. If you more »

Building and configuration of Laptops, MACs and PCs to required and standardised setups and procedures Answering telephone calls from customers promptly with excellent customer Service skills in a positive, can-do, customer focused manner at all times. Recording, managing and closing support calls to ensure quick valid response and … resolution, and prevent non-compliance to Service Level Agreements (SLAs) in line with ITIL defined processes Visiting Customer sites, for regular visits, ad-hoc requests, proactive visits, desk-side support or projects, as required. Deliver outstanding customer service, perception and satisfaction to all customers, at all times more »

Key responsibilities include but are not limited to: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions to maintain high service levels. Manage P1 communications and technical incident calls if required. Patch Management: Regularly test and patch systems and software to ensure security and functionality. … be required as we move to round-the-clock operations later in the year. Education And Experience Requirements As the 24/7 Support Engineer you will have: The successful Engineer will need to possess 3 years' experience within IT Support, ideally covering 2nd line and some 3rd … to continually developing technical skills. Initiative and pro-activity matched by an ability to be a strong member of a team. Experience of managed service environments, with an awareness of ITIL best practice. Experience of build, test, and implementation of systems, along with 3rd line operational support. Effective communication more »

a timely manner and in line with SLAs. Troubleshoot and escalate incidents to line manager and the 3rd line teams. Work alongside our Systems Engineer, Network Operations, and Information Security teams to ensure that our policies and guidelines are always followed. Provide remote technical assistance for issues related to … prior experience with providing technical support in a large corporate environment Ability to provide quality technical support, attention to detail, and a positive customer service attitude Good communication skills A collaborative attitude Strong attention to detail along with a commitment to quality and confidentiality A sense of urgency and more »

a timely manner and in line with SLAs. Troubleshoot and escalate incidents to line manager and the 3rd line teams. Work alongside our Systems Engineer, Network Operations, and Information Security teams to ensure that our policies and guidelines are always followed. Provide remote technical assistance for issues related to … prior experience with providing technical support in a large corporate environment Ability to provide quality technical support, attention to detail, and a positive customer service attitude Good communication skills A collaborative attitude Strong attention to detail along with a commitment to quality and confidentiality A sense of urgency and more »