Service Improvement Specialist/Project Manager
Gainsborough, Lincolnshire, East Midlands, United Kingdom
Acis Group
A new role within the Systems and Business Improvement Team to work together to deliver and support new ICT system solutions along with continuous improvement projects and business transformation of existing ICT systems. With the IT team, you will champion new technologies to improve business performance to make … more efficient for our colleagues and ultimately improve the customer experience, whether that be digitally, over the phone or face to face. As a Service Improvement Specialist/Project Manager, a typical day might include: Project managing and leading on workstreams for process improvement for IT … teams to capture their requirements, acting as the conduit and translator between the business and systems technical teams. Working with the Business Systems and Service Improvement Manager to embed business change across the organisation, securing agreed business decisions which promote benefits to the organisation. Organising and running more »
Employment Type: Permanent
Salary: £40,000
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