1 to 25 of 30 Permanent Support Specialist Jobs with Remote Work Options

Newly created position establishing the VIP support function for a globally recognised brand. Providing specialized technical support to high-level executives or key stakeholders within an organization. This is a senior, hands-on role within the business. Rate: £400 - £450, inside IR35. Duration: 6 months (c. … month availability required). Location: City of London (1-2 days WFH) Your role as VIP Support Specialist Respond promptly to VIP user requests and provide technical support either remotely or on-site as required. Troubleshoot and resolve hardware, software, and network issues for VIP users. Install … configure, and maintain IT equipment for VIPs, including laptops, mobile devices, and peripherals. Set up and support video conferencing and other communication tools for executive meetings. Collaborate with IT teams to escalate and resolve complex issues impacting VIP users. Ensure confidentiality and prioritize security measures for VIP user data more »

Job Title: SC Cleared On Prem AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Salary: £56,525p/a Working hours: standard office hours British national only, this is due to the nature of the work and the clearances required. We are looking for customer … focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within … a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership. The successful candidate will be responsible in supporting a strategic change to more »

together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »

help you grow. We're never one-size-fits-all. Our careers are as unique as you are. We are looking for an Application Support Specialist to support the day to day running of the Fulfilment Technology stack from an App Specialist angle. Evri is leading … to apply! You will be accountable for: Implementation and maintenance of application monitoring primarily utilising CloudWatch and Sentry Triage, manage, and resolve queued application support cases and other incidents via ticket-based helpdesk Ensuring all documentation relating to Application processes and functionality is in place and updated alongside technical … you will require the following… 3+ years' experience in IT General education of GCSE level A-C is required Experience in front line technical support Hands on experience with Cloud based infrastructure (AWS) Experience with monitoring tooling such as CloudWatch, Sentry, and App Dynamics Highly competent reading and writing more »

Position: Product Support Specialist Reporting into: Product Manager Based: Hybrid (Remote/Office) Who we are: Pulsar is an audience intelligence SaaS platform and digital strategy consultancy. We help companies track, visualize, and understand what is being said on the web, on social media, search, and their own … bright ideas, and the ability to have fun. Check us out at: www.pulsarplatform.com WHO WE’RE LOOKING FOR _____________________________________________________________________________ We are looking for a Product Support Specialist to join our established Product team to oversee and manage all aspects of client service and ensure continuous support is provided … to all Pulsar’s clients and stakeholders. A Product Support Specialist drives product quality and engagement by analyzing user issues at scale and championing their resolution. The ideal candidate will be able to immeasurably improve the product teams’ ability to resolve user issues. You must be product savvy more »

Job Title: SC Cleared On Prem AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Salary: £56,525p/a Working hours: standard office hours British national only, this is due to the nature of the work and the clearances required. We are looking for customer … focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within … a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. The successful candidate will be responsible in supporting a strategic change to more »

More details Senior Technical Consultant and Support specialist Salary: From £43,000 per annum negotiable depending on experience Contract: Permanent Location: Remote in United Kingdom Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation … remote access services. The technical team are a small and high-skilled team within the Trust and Identity services team, we work to provide support via our email based service desk, consultancy is provided both remotely and face-to-face, as well as supporting underpinning infrastructure for T&I … working closely with our development team to develop new services and improvements to existing services In this pivotal role you will be expected to support the Trust and Identity consultancy service, which offers a tailored service, understanding specific needs of organisations requiring Trust and Identity services, providing them with more »

We are hiring a Murex Application Support Associate for a globally renowned investment bank based in the City of London. This new position sits within a high-performing App Support team providing support to critical Front Office applications + more. Experience required: Strong Murex experience Strong App … Support experience Commercial experience supporting 1000 users or more Windows/SQL experience Desired Experience: Experience with SWIFT MQ support experience This role is hybrid remote, with 3 days on-site in their City of London HQ and 2 days work from home. more »

2nd line support engineer – Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you … stack • Firewalls – Fortigate • Switches – Cisco Nexus/FortiSwitch • Servers – HP • Hyper-Converged Infrastructure - Nutanix • Virtualisation – VMware, • Storage – Nutanix • Backup – Veeam Backup and Replication Infrastructure & support: • Take responsibility for the maintenance and management of the Cloud platform and Data • Centre and collate and maintain up to date documentation on the more »

Job Title: Application Support Specialist Location: Fully remote (Candidate has to be based in the UK) Job Type: Full-Time My client are leaders in providing comprehensive ERP solutions to our clients. They are dedicated to ensuring seamless operation and exceptional support for our ERP systems and … are seeking a skilled and proactive Application Support Specialist to join their growing team. If you have excellent problem-solving skills, and experience with ITIL practices, we want to hear from you! Job Description: As an Application Support Specialist, you will play a vital role in … supporting and enhancing their clients' ERP systems. Your responsibilities will include providing technical support, performing administrative tasks, managing contracts, and ensuring compliance with ITIL standards. Key Responsibilities: Provide first-line/Second-line support for issues and queries. Diagnose and resolve technical problems, escalating complex issues when necessary. more »

Job Title: Onboarding Support Specialist (French speaking) Client Location: London - Hybrid (3 days on-site) Starting: June 2024 Salary/Pay Rate: up to £121.50 per day - PAYE Hours: Full-time Duration: 6/7 months - 40 hrs a week We're working in partnership with a global … tech client to hire a talented, French-speaking Onboarding Support Specialist for a 6/7 months contract, offering up to £121.50 per day (PAYE). Are you interested in creating the future of e-com shipping? Do you want to be a part of team building the … logistical opportunities facing not just the company, but the entire industry. The Shipping division is looking for driven, results orientated and customer obsessed Onboarding Support Specialist to support and onboard French customers as well as improve onboarding processes. You will be directly responsible for impacting a customer more »

Workday Support Specialist/HRIS Support Consultant - Hybrid - Northamptonshire - Progression - New! Highly Competitive Salary + Hybrid Working + Career Progression + Bonus + Car Scheme + Private Medical Cover + Insurances + Pension Are you an HRIS/HCM professional with experience of supporting Workday HCM in … be told what to do at each step. Your Role: Being the key point of contact for the HR team and wider organisation – offering support, assistance, analysis, reporting and resolving level 1 incidents related to the Workday platform. Escalate Level 2 incidents to 3rd party external support. Working through more »

outcomes for our customers. POSITION OVERVIEW *This is a hybrid role with 1 office day a week in our York Office* As the Technical Support Specialist, you will become an integral part of a dynamic and close-knit team. Your primary responsibility will be to serve as the … entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software … to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events Monitors after-hours support on a rotating schedule Performs other related duties as assigned Able to work 8:30-5 PM QUALIFICATIONS Experience with SQL and basic SQLServer more »

HR Information System Support Analyst £175 - £250 per day Inside IR35 6 month rolling contract Based near London Liverpool Street Station. 3 days in office 2 WFH. This is a transformation project within the HR function as we migrate from Oracle to SuccessFactors. Your role will report into the … HR Technology team and you'll act as the first line of support to the project. Key Skills required System experience of SuccessFactors in an administration and support capacity. Knowledge of SuccessFactors modules Performance & Goals, Learning, Recruitment and Compensation - or similar. Professional communication skills both verbal and written more »

office locations Rea: Umbrella pay is £385.00/PAYE is £299.79 Overview This particular role sits within the Infrastructure End User Computing team, providing support and technical project implementation. The role holds a range of key responsibilities which covers a number of IT technologies and platforms. Responsibilities as a … key member of the IT Infrastructure Team, working closely with other team members, and colleagues across the IT Department in order to support all systems and technical processes the internal knowledge base with both technical guides for colleagues, and system usage procedures to aid internal staff. excellent customer service … and support for internal staff via email, Teams or face-to-face collaboratively with both internal teams and 3rd party support services on diagnosing and troubleshooting issues related to the system environments. to all IT security policies and assistance in enforcing and monitoring of IT security policies. the more »

IT Support Specialist A boutique consulting firm are on the lookout for a proactive and enthusiastic IT Support Specialist to join their newly formed IT Support function. With two UK offices in Staines and London, you will be splitting your time across both locations, supporting … users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so you will need good … relationships to ensure the effective resolution of issues. The right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2nd Line Support role Good experience of working in a Microsoft environment support M365 Exposure to the management more »

JOIN A COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE! Position: Technical Support Department/Group: Commercial Reporting to: Head of Digital & E-commerce Location: Crownhill, Milton Keynes/Hybrid Working (Flexible is who we are but we would expect this person to travel into … strong, supportive culture and is dedicated to its customers, retail partners, and people who are at the heart of our business. As a Technical Support team member, your primary role entails collaborating with clients to seamlessly integrate finance modules onto their webstores. Your expertise will shine as you address … and forward action plans if not resolved. Configure and maintain clients’ accounts on our primary system. To be successful in the role of Technical Support we require the following skills and experience: Experience in a software support role within a 2nd line support ticket environment. Experience within more »

Application Support Engineer - London (Hybrid role 4 days from home) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. Key Responsibilities - Provide incident management to … out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications used. - Maintain the application support knowledge base. - Build constructive relationships with the development, infrastructure and offshore teams. Key Skills Required - Microsoft SQL Server and .NET. - Azure Administration. - Writing, debugging … scripting in MS Powershell, SQL, Linux/Unix Shell, Bash or other coding language. - Proven experience installing, configuring, and diagnosing software issues. Application Support Engineer - London (Hybrid role 4 days from home) - £45-50K more »

IP Support Specialist - Trade Marks Birmingham Hybrid Working Lovely, dynamic firm! Are you passionate about Intellectual Property and seeking a stimulating career? We have an excellent opportunity in our client's trademark team for an IP Support Specialist! The firm are an IP powerhouse, who pride … range of backgrounds. If that sounds like you, then please do get in touch for a confidential discussion. Lunaria Partners is advertising this IP Support Specialist role on behalf of our client. We strive to respond to all applications but due to the volume received, this isn't more »

IP Support Specialist - Trade Marks Manchester Hybrid Working Lovely, dynamic firm! Are you passionate about Intellectual Property and seeking a stimulating career? We have an excellent opportunity in our client's trademark team for an IP Support Specialist! The firm are an IP powerhouse, who pride … range of backgrounds. If that sounds like you, then please do get in touch for a confidential discussion. Lunaria Partners is advertising this IP Support Specialist role on behalf of our client. We strive to respond to all applications but due to the volume received, this isn't more »

SQL Support Specialist UK Head Office – Swindon Free Parking REMOTE WORK AVAILABLE AFTER PROBATION PERIOD About the role First point of contact for support queries into the Data team. The role exists to handle the majority of the day to data reactive support in the team … allowing the rest of the team to concentrate on pro active data projects. This support activity helps keeps the lights on providing data updates, data extracts, data investigations to keep the business applications running smoothly. Responsibilities: Respond to and resolve data related support tickets in a timely manner. … Provide initial support for data queries, issues, and performance concerns. Troubleshoot and diagnose SQL problems, escalating complex issues to the rest of the data team when necessary. Develop and execute SQL queries to analyse and extract data for business requests, troubleshooting and reporting purposes Deliver exceptional customer service to more »

Applications Support Specialist - Aberdeen We have an excellent opportunity for a highly motivated and skilled Applications Support Specialist to join our team in Aberdeen . If you are a self-starter with excellent communication skills and have undertaken previous Application Support roles we’d love … site visits. What you’ll do Be embedded in projects delivering a multitude of different solutions from SaaS to Desktop Applications and Data integrations Support the product portfolio of Business and Engineering applications from both a run and build perspective Maintain applications in line with product roadmaps with lifecycle … planning Deliver application support related BAU services Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio Related hardware accessory support and asset management Responsible for testing and patching of applications Work with third party vendors to ensure services are supported Maintain systems documentation, ensuring knowledge base more »

Technical Support Specialist - Hedge Fund - London My systematic trading client is currently seeking a Technical Support Specialist to join their support function, focusing on cross-asset data. This role offers a hybrid work arrangement, with three days spent in-office. The ideal candidate will possess … a strong drive, ambition, and a proven track record of effectively managing support tickets. Proficiency in receiving and logging tickets via JIRA, as well as accurately classifying them based on urgency, is essential. This position presents a significant opportunity to gain exposure within an exceptionally successful hedge fund. more »

Graduate Technical Support Specialist Uxbridge, London £25000-£28000 + Full Training + Pension + Holiday Exciting opportunity for a motivated individual who is looking to kick start their IT Career within an established company offering superb progression opportunities. In this position, you will provide valuable technical support to support with business operations. This company is a leading supplier within the machinery manufacturing industry. They are passionate about creating innovative and trustworthy products for factory automation processes. In this role, you will provide hands on technical support, including being the first point of contact for … within a friendly environment with a clear route for you to take ownership and progress within the company to a team lead/tech specialist position. The ideal candidate will have a degree in IT and ideally have some experience in IT Technical Support. The candidate will be motivated more »

Role Summary: 1st Line Support Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House £25,000-£30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a 1st Line Support … team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role that will allow you access to multi-national clients in a fast-paced, rewarding environment. … This company are ideally looking for someone who has 1-2 years' experience in a 1st Line Support/Helpdesk/ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months experience in a relevant role Excellent communication skills Previous hardware experience (desirable) Previous more »