creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforcemanagement area is expanding and we are looking for a highly motivated individual with a proven track record in forecasting who will bring a wealth more »
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Confidential
s most recognizable brands for the past 30 years, Magnit offers the industry s first holistic platform for the modern workforce. Magnit s integrated workforcemanagement (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization s contingent workforcemanagement, talent strategy and broader organization goals. At Magnit, you ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »
Clerkenwell, England, United Kingdom Hybrid / WFH Options
Central Recruitment Services Ltd
authorities and the NHS. Besides traditional recruitment services, we also develop our own recruitment software and provide neutral vendor services, locum bank management and workforcemanagement solutions. Over the past two years we’ve transitioned from office based to fully remote. As a result we employ staff from across the more »
manage accreditation passes and compliance. This involves: Preparing for event days: Communicating with the Retail and Hospitality Operation leads, assisting with rostering via the workforcemanagement platform and ensuring staffing needs are met. Event day check-in: Set up and break down of event day check in, overseeing the process more »
UKG OneView Consultant London/Remote £60-90K A leading professional services firm, is looking for an experienced WorkforceManagement Consultant with UKG experience to join their fast-growing practice in the UK. As a trusted recruitment partner, I've been working closely with the UK Lead for workforce … management technology to find the perfect candidate for this role. UKG OneView Consultant - Skills Required: Extensive experience in workforcemanagement and delivering advisory services and technology solutions Subject matter expertise in UKG solutions Strong people management skills and a passion for sharing knowledge and developing teams Commercial awareness and professional … ll have the chance to: Manage client projects and technology implementations, leading the delivery team Provide expert advice to clients on optimum technology and workforcemanagement strategies Understand client needs, design requirements, and lead all aspects of configuration for UKG implementations Participate in project estimations and manage financials, contracting, and more »
manage accreditation passes and compliance. This involves: Preparing for event days: Communicating with the Retail and Hospitality Operation leads, assisting with rostering via the workforcemanagement platform and ensuring staffing needs are met. Event day check-in: Set up and break down of event day check in, overseeing the process more »
and align with industry best practices. Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforcemanagement, reporting, and analytics. Technology Evaluation and Selection: Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry more »
for model deployment Exceptional communication skills, able to engage confidently with non-technical stakeholders Experience resolving operational or customer experience-related problems such as workforcemanagement, demand forecasting, or root cause analysis Strong visualisation skills including experience with Tableau Familiarity with Databricks and PySpark for data manipulation and analysis Familiarity more »
/all the following : Avaya Aura components and architecture, Unified Communications, SIP, RTP, SIP-TLS, and SRTP Verint Call Recording, Verint Quality Monitoring and WorkforceManagement Large scale IP voice networks Windows and Linux Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO more »
/all the following : Avaya Aura components and architecture, Unified Communications, SIP, RTP, SIP-TLS, and SRTP Verint Call Recording, Verint Quality Monitoring and WorkforceManagement Large scale IP voice networks Windows and Linux Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO more »
/all the following : Avaya Aura components and architecture, Unified Communications, SIP, RTP, SIP-TLS, and SRTP Verint Call Recording, Verint Quality Monitoring and WorkforceManagement Large scale IP voice networks Windows and Linux Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO more »
/all the following : Avaya Aura components and architecture, Unified Communications, SIP, RTP, SIP-TLS, and SRTP Verint Call Recording, Verint Quality Monitoring and WorkforceManagement Large scale IP voice networks Windows and Linux Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO more »
Do you have experience working in contact centre? Are you looking for a fully remote role? Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change more »
specific to the role: You will have EPOS Environment experience, covering hardware, till software, Stock & finance systems, preferably Comtrex Enterprise Have an understanding of WorkforceManagement Systems, covering shift and personnel management, preferably Fourth Hospitality Have a knowledge of SQL and similar database management languages Intune, Microsoft Security and Protection more »
London, England, United Kingdom Hybrid / WFH Options
Equus Software
in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London and Manila. Our relentless focus on creating innovative global workforcemanagement solutions has helped us become the market leader in our industry. Our platform interacts with uniquely configured Implementation stacks which are inherently varied and more »
Shirley, England, United Kingdom Hybrid / WFH Options
IONIC Recruitment
and good decisions Good knowledge of MS Office, especially MS Office Excel PC literate Experience working with bespoke software Experience of Resource Planning/WorkforceManagement systems and processes Excellent communication and interpersonal skills – good telephone manner and appropriate business communications Excellent written and verbal communication skills Able to work more »
s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforcemanagement (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to … regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforcemanagement, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around more »
are passionate about driving sales success, this opportunity is perfect for you. Our client is a leading UK SME specializing in cutting-edge Cloud WorkforceManagement Solutions, serving over 400 customers across the United Kingdom. Their success is powered by a dedicated, adaptable, and collaborative team committed to delivering, implementing … and supporting the most advanced workforcemanagement products on the market. By joining this forward-thinking company, you will be part of a vibrant team that values innovation, teamwork, and professional growth. If you're ready to make a significant impact and grow your career with a leading organisation, we more »
Liverpool, England, United Kingdom Hybrid / WFH Options
SupplyWell
to matching educators with schools in an ethical and efficient manner. Our mission is to improve the education sector by providing high-quality, reliable workforcemanagement tools. Role Overview: We are seeking a dynamic and experienced Sales Business Development Manager (BDM) with a strong background in B2B sales, particularly within … Academy Trusts is highly preferred. - Proficiency in using HubSpot CRM or similar tools to manage sales activities. - Strong understanding of the education sector and workforcemanagement tools. - Excellent communication, presentation, and negotiation skills. - Ability to build and maintain relationships with clients and stakeholders. - Highly motivated, with a proactive approach to … a hybrid working environment. - Valid driver's licence and willingness to travel as required. Preferred Qualifications: - Experience working in the Edtech industry or with workforcemanagement tools. - Familiarity with ethical sales practices and a commitment to SupplyWell’s mission and values. **What We Offer:** - Competitive salary and performance-based bonuses. more »
of formalised workforce planning, key workforce information and delivery within the Health and Public sectors Knowledge of employment legislation, specifically in relation to contingent workforcemanagement, recruitment and resourcing. Knowledge of best practice and developing trends in relation to elective workforcemanagement, or willingness to learn this quickly. Excellent written more »
German speaking Project Manager with experience of HR, Payroll, Time and Attendance or WorkforceManagement software, is offered a role with a global HCM solutions company expanding its DACH team. Remote role. You can work from home in any location in UK or Germany. You must be fluent in German … and English. You must have a good understanding of HR or Payroll or Time and Attendance or WorkforceManagement software. You will work from home, occasionally visit clients or your team in Germany. Salary guide around £60k to £80k per annum depending on experience, plus bonus paid quarterly, and good … the required functionality You must have experience in managing projects for clients experience of any of HR or Payroll or Time and Attendance or WorkforceManagement or Rostering software German fluency and very good English language skills willingness to work from home in the UK or Germany and travel to more »
Experienced software implementation consultants with expertise in WorkforceManagement software solutions (WFM) are invited to join this successful team within a leading global solutions provider. You will consult on and deliver to clients the WFM and T&A element of cloud based SaaS solution that incorporates Payroll, T&A, WFM … benefits, including unlimited leave and compressed hours allowing for a fully paid Friday off every fortnight You must have: experience of delivering workforcemanagement (WFM) or T&A software implementation projects delivered software to external clients of a software vendor or consultancy strong customer management skills, ensuring on time on … budget delivery with high levels of customer satisfaction strong consulting skills, advising on business benefits, requirements analysis, business process mapping. excellent WFM familiarity - software, rules, processes and legislation good hands on skills for configuring and testing solutions a desire to play a significant role in a fast growing team Please more »
S4/Hana for finance and inventory, Success Factors for HR, recruitment and payroll, Oracle Simphony for point of sale (POS), UKG Kronos for workforcemanagement, a new strategic business intelligence architecture, new digital technology for customer loyalty and customer apps, cloud based strategy leveraging MS Azure and SaaS infrastructure more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
BET365
creation of long and short term forecasts for over 20 languages, across 60 departments, spanning web chat, email, voice and back office workloads. Our workforcemanagement area is expanding and we are looking for a highly motivated individual with a proven track record in forecasting who will bring a wealth … in data and take pride in preserving its integrity and accuracy to keep planning teams well informed. You will be able to use a WFM System to create and navigate forecasting models to ensure the correct ones are in place to support the needs of the business. The role will … planning or forecasting role (with 3+years experience). Strong capabilities in creating and maintaining detailed forecasts, both short and long term. Experience of using WFM tools and systems, Nice IEX is preferred. Experience of scheduling and forecasting for back office workload. Understanding of budgeting process and planning cycles. Skilled in more »
role as Customer Quality and Insights Manager at phs Group This is a key role leading a team focused on Customer Quality, Customer Insights, WorkforceManagement, Training and Customer Experience within a Customer and Contact Centre environment. You'll be focused on ensuring our customers get the best-in-class … and ensuring we're focused on the needs of the customer. Key Responsibilities Lead, inspire and coach a team of Quality Assessors, Insights Analysts, WorkforceManagement and Training. Responsible for the delivery and presentation of insights, modelling & forecasting that inform and shape business planning through highlighting opportunities and risks. Work … Youll be confident at both writing and presenting reports. Having a deep understanding of contact centres and experience with back-office functions such as WFM and Training. Experience in delivering strategies at pace across multiple complex roles and programmes of work. Develop and manage appropriate team KPIs which are then more »