Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem solving skills required. Hands-on work experience with the following: Windows Operating systems Clients: Windows7, Windows Vista, Windows XP, Windows 2000 Servers: Windows 2000, Windows2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live … Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support more »
Technical Service desk or technical call center experience is necessary. • Disciplined, systematic problem solving skills required. • Hands-on work experience with the following: • Windows Operating systems • Clients: Windows7, Windows Vista, Windows XP, Windows 2000 • Servers: Windows 2000, Windows2003, Windows 2008, • Knowledge of Active Directory, Exchange 2003/2007 • ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center • User account creation for Active Directory, Exchange Mailboxes, Distribution lists • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live … Meeting, and Windows Native tools • MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Vision • Internet browsers (e.g. Explorer, Chrome, Firefox), • VPN and remote dial-in users • Support for laptop, desktops, and printers • PDA and blackberry support more »
external customers and preferably exposure to some of the technologies involved with the software (listed in key skills) with an emphasis on SQL server/database admin, server and client O/S, basic network troubleshooting and IIS. Performance Providing telephone and email support to external … s Equal Opportunities Policy Participating in testing of new releases of Syrinx products Key Skills Languages: English Experience in 1st Line Support or Server Support role Fast learner Knowledge of SQL Server, Server2003 and 2008 and Terminal Services (RDP) as well … as PC/client Operating Systems is all an advantage Windowsserver shares and permissions A successful track record in application support Windows networking troubleshooting including Firewalls, DNS, DHCP & TCP/IP A strong knowledge of Microsoft environments and have proficient problem-solving skills more »
established and fast-growing UK-based MSP IT solutions company based in Cheshire, on a full-time basis. Our key products include cloud, server, desktop and application support. Venom IT has many prestigious partners and has worked with several established enterprises. You will report directly to the Technical … in user support, hardware/software requests and fulfilment 1-3 years of experience supporting local and remote information technology users in a Windows OS environment 1-3 years of experience with networking, TCP/IP, Windows servers 1-3 years of experience with configuration of … Company Policy: Adhere to all company policies, procedures and values, ensuring compliance with all delegated authority guidelines Technologies Used: Client Operating Systems – MicrosoftWindows OS (Windows 7 to Windows 10), Apple OS X Server Operating Systems – MicrosoftServer2003more »
