will provide 1st Line Support, making the first attempt at incident resolution and completing the initial assessments of service requests. - To take ownership and management of the incident and service request life-cycle, including verification and closure. - Receive, log and triage calls from the business and process them in … company. - Escalate incidents where needed to 2nd and 3rd Line Support. What we are looking for: - Experience within a similar role, within Service Desk Management and 1st Line Support. - Thorough incident management and analytical skills. - Knowledge of Active Directory 2000, Microsoft Windows and Office XP suites, Service Desk … and AssetManagement software. - Ability to work to strict SLAs. - You will need to be able to deal with a high volume of open tickets at any one time. Please apply now and we will be in touch in due course. more »
a dynamic and delivery-focused project team, the Project Administrator will support the Project Teams & Organisation in various administrative areas. Nature and Scope: Office management for a team of up to 80/90 people Dedicated project support (e.g., minute taking, meeting room bookings, catering arrangements) In-processing new … and work under pressure Team player and self-motivated Excellent communication skills Experience working within a technical/engineering environment is beneficial Proficient in AssetManagement Suite (AMS) Document Management, Action Tracking, Records Track, and CAP Proficient in CDMS Document Management System Knowledge of DVA Security more »
Outage Management Administrative Support Location: Sizewell B Contract: Temporary assignment Benefits: 36 days holiday accrual (pro-rata) including bank holidays Company pension scheme Access to Manpower's online training platform 'powerYOU' with hundreds of courses Additional upskilling and career support through Manpower's MyPath programme Dedicated Manpower Account Specialist … Reactor, operates on an 18-month cycle of full power followed by a shutdown for refueling and maintenance, known as an Outage. The Outage Management Department oversees these crucial, multi-million-pound projects to ensure Sizewell B continues to deliver low-carbon electricity to millions of homes and businesses. … focusing on the next outage, and the Multi-Year Group, planning for future outages. What You'll Be Doing: As part of the Outage Management team, you will provide essential administrative support to ensure smooth operation and preparation for future outages. Your responsibilities will include: Performing administrative tasks for more »
delivery focused project team the Project Administrator is required to support the Project Teams & Organisation in the areas outlined below. Nature and Scope Office Management for team of up to 80/90 people Dedicated project support (i.e Minute taking/meeting room bookings/catering arrangements) In-processing … self-motivated is essential to the role. Excellent Communication Skills Experience of working within a technical/engineering environment would be beneficial Proficient in AssetManagement Suite (AMS) Document Management, Action Tracking, Records Track, CAP Proficient in CDMS Document Management System Knowledge of DVA Security Vetting more »
