1 to 1 of 1 Temporary Service Catalogue Jobs in England

hours are 37 hours per week. Responsibilities: - Support the Network Infrastructure Manager in the delivery of IT network services strategy to the published service level agreement. - Investigate technically complex IT issues (incidents) raised to the service desk and escalated by the second/third line support … and robustly on behalf of MFT and its customers. - Maintain the Network Infrastructure Team's issue resolution targets and call updates to the service desk software. - Actively partake in an even share of the IT on call rota. - Daily organisation of own … Network Infrastructure tasks - Assist in updating and maintaining relevant inventories and CMDB (configuration management database). - Maintain the Trust's IT Service Catalogue of clinical and non-clinical systems including maintenance costs, SLA information, primary contact information and general support information. - Assist in implementing automation strategies to more »