1stLine Technical Support Agent Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer … related support activities. A 1stLine Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the … to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »
BT36, Glengormley, Antrim and Newtownabbey, Whitehouse, County Antrim, United Kingdom
Tulip Recruitment
1stLineSupport Please note that this role is based in Newtownabbey, Northern Ireland. Due to the location of the company offices, you will need your own form of reliable transport Are you IT savvy with the ability to take calls and offer basic IT … so, we have a great opportunity for you to work for our client on a temporary basis initially. You will have previous experience within 1stLineSupport or similar, or have a passion for IT/computer systems, eg you have built/rebuilt computers … of these shifts but you are able to swap with other members of staff if pre-agreed. The role involves answering calls relating to 1stline technical issues such as basic trouble shooting, password resets, unlocking accounts, internet issues etc. The calls will cover fault resolution, handling more »
Newtownabbey, County Antrim, Northern Ireland, United Kingdom
Tulip Recruitment
1stLineSupport Engineer Please note that this role is based in Newtownabbey, Northern Ireland. Due to the location of the company offices, you will need your own form of reliable transport Are you IT savvy with the ability to take calls and offer basic … so, we have a great opportunity for you to work for our client on a temporary basis initially. You will have previous experience within 1stLineSupport or similar, or have a passion for IT/computer systems, eg you have built/rebuilt computers … of these shifts but you are able to swap with other members of staff if pre-agreed. The role involves answering calls relating to 1stline technical issues such as basic trouble shooting, password resets, unlocking accounts, internet issues etc. The calls will cover fault resolution, handling more »
1stLine Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1stLine Technical Support Agent role with … friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose … you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a more »
interest in IT? Happy to talk to people and get involved? We are looking for someone just like that. We have an IT FirstLineSupport role which is working for a really nice, friendly team who need some additional help. There are many projects happening … enjoys talking to people. You will be responsible for taking calls, fixing basic level issues and also referring cases to 2nd/3rd line support. Someone who can take down detail and pass on accurate information is also key. In addition this a huge site and some of more »