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will have significant personal opportunities to grow and develop, as well as to tangibly impact how care is delivered in the future. Fixed term / secondment opportunity Main duties of the job The post holder will be responsible for ensuring maintenance, security, documentation for all Unified Communications elements, ensuring … Mobile Device Management (MDM) platforms and clinical mobile devices. The post holder will be responsible for analysing, investigating and resolving ICT queries and issues / problems e.g. interpreting system errors and identifying an appropriate solution from a range of options; research complex ICT faults via reference material (e.g. technical … of priority. Adhere and work to the ICT Incident Management Processes for resolving Incidents that are escalated to the Unified Communications team for advice / action. Ensuring that the Incident Management System is used effectively to ensure all details of actions and contact are recorded appropriately. Monitor, respond and more »