1 to 1 of 1 Temporary Incident & Problem Manager Jobs

by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools. As EPR Applications Manager you will be responsible for the efficient delivery of a the EPR configuration and build, focusing on the delivery to internal project based … and Northampton General Hospitals. Job description Job responsibilities Main Duties Responsible for providing a Service Desk call logging and first line incident resolution service. Resolving as many incidents as possible at the first point of contact (first-time fix) and working with your team members … your team maintain appropriate records of all contacts on the Service Desk, including providing feedback to end users on the progress of their incident on a regular basis through the lifecycle of the call. Maintain agreed service standards on the timeliness and quality of service provided by more »