not limited to, on-premises, mobile, remote and cloud services, along with experience of radio-paging systems. The post holder will be responsible the management of the Group's mobile phone estate. This will also include the management of the Trust's Mobile Device Management (MDM) platform … a senior member of the Groups technical support function that provides Unified Communications technical support and consultancy. The post holder is responsible for the management of the Groups mobile phone estate. This will also include the management of the Groups Mobile Device Management (MDM) platforms and clinical … ensure the validity of those backups in accordance with policy and procedure. The post holder will identify and contribute for Unified Communications based Problem Management in line with Information Technology Infrastructure Library (ITIL) principles. Ensure the Unified Communications team maintains a high standard with regards to the efficient and more »
to be available immediately. The role and responsibilities: - As a Service Desk Analyst you will provide 1st Line Support, making the first attempt at incident resolution and completing the initial assessments of service requests. - To take ownership and management of the incident and service request life-cycle … company. - Escalate incidents where needed to 2nd and 3rd Line Support. What we are looking for: - Experience within a similar role, within Service Desk Management and 1st Line Support. - Thorough incidentmanagement and analytical skills. - Knowledge of Active Directory 2000, Microsoft Windows and Office XP suites, Service … Desk and Asset Management software. - Ability to work to strict SLAs. - You will need to be able to deal with a high volume of open tickets at any one time. Please apply now and we will be in touch in due course. more »
possible. At this role level, you will: provide first-time resolution by troubleshooting and diagnosing or escalating faults (or both) to service desk managers, incident managers and problem managers to investigate and resolve coach associates and share knowledge with team colleagues Main Activities Provide IT support daily onsite (1HGR … suppliers and customers to help understand their business requirements and priorities; Basic support of Microsoft Active Directory, Azure Administration, InTune and Office 365; Device management (Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, meeting devices and other computer and telephony equipment); Document operating procedures, standards … the job holder may be required to carry out additional duties according to business needs. Skills needed for this role level Asset and configuration management . You can maintain secure configuration and accurate information, controlling IT assets in one or more significant areas. You can verify the location and more »
Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond. Job description Job responsibilities Incidentmanagement . You can identify and register incidents, gathering the required information and allocating it to the appropriate channel. Problem management . … level of a problem (for example, strategic, tactical, operational). You can contribute to the implementation of remedies and preventative measures. Asset and configuration management . You can maintain secure configuration and accurate information, controlling IT assets in one or more significant areas, and verifying location and state of … assets. Availability and capacity management . You know how to manage service components to ensure they meet business needs and performance targets. Continual service improvement . You know about developing process efficiency and common ways in which processes are optimised. You can support specific activities to improve development processes. more »
looks to improve the clinical information inputted into our patient administration system. The team also covers emergency planning and is in charge or the incident control room when required. We work closely with the Data Insights and Data Engineering teams as well as the divisional and executive teams to … Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions, and projects. Proposes changes to own project/function, informing policy … analysis across a broad spectrum of specialties, functions, and projects, ensuring a high level of complexity and thoroughness in execution. Contribute to the information management of performance, taking a lead for specific projects OTHER RESPONSIBILITIES To liaise with relevant clinical teams in the development of specific plans to respond more »
GP, LAS and other community providers which result in either treatment, presentation to ED or redirection Participation in Specialist Multidisciplinary Meetings Governance, complaints, and incidentmanagement Revalidation and audit Delivering teaching to trainee and non-trainee doctors Educational and clinical supervision of junior doctors You will join an … bedded short stay ward integrated with Acute medicine and Geriatrics including CDU chair spaces Specialist Paediatric Emergency Unit with Urgent treatment Centre, Minor illness management area and Acute SDEC area for minor illness & injuries, NHS 111, and Integrated GP hub We are a tertiary referral centre for several specialties more »
