the ability to navigate digital learning platforms such as LMS or LXP. You will have a flexible and adaptable approach to your work, good customerservice skills, strong multi-tasking skills, and the ability to handle situations quickly and effectively. You will also be a creative thinker who more »
We have an ambitious multiyear plan to roll out Salesforce across our services to streamline business processes, increase efficiencies and create a much-improved customer and colleague experience. About the role: Were looking for a talented Salesforce Technical Architect, to be our hands-on, in-house Salesforce technical expert … the needs of our customers and the business. As our Salesforce Technical Architect, youll be working on a variety of different business functions and customer services. Youll help us improve the foundational contact handling and omnichannel experience for customers and teams, as well as develop a range of different … carrying out Salesforce updates ensuring that significant changes impacting existing solutions are identified early planned for and managed as appropriate with the product and service leads. The overall security of the platform and its data is a primary responsibility of your role. Supported by our data integration team, youll more »
