IT Service Manager
City of London, London, United Kingdom
Circle Group
IT Service Manager - North West London - Up to £50,000 per annum My client is looking for an IT Service Manager to efficiently oversee the Service Desk operations for the entire IT Team. This will involve ensuring prompt and effective handling of incidents and service requests … from initial response to resolution. Monitoring service desk metrics allowing for swift intervention in case of deviations from SLAs and quality standards. Coordinating issue troubleshooting and timely escalation, as needed, ensuring smooth IT/AV support for school staff and students daily. Key Skills the IT Service Manager … from previous IT department leadership roles. Operate autonomously, overseeing day-to-day IT operations, serving as a technical escalation point, and efficiently managing the Service Desk and workloads amidst a high-paced environment with competing priorities. Possess a robust IT operational skill set, ensuring the delivery of quality more »
Employment Type: Permanent, Part Time
Salary: £45,000
Posted: