IT Service Centre Analyst
Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Motability Operations
needs of the Business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to maximise efficiency. Act as a liaison with handover points (Technology) to drive through a resolution on behalf of … learning, progressing to tier two support an outstanding and professional support to specific areas of the business. Contribute ideas and suggestions for the proactive improvement and effectiveness of the Service Centre delivery. Deal with issues with minimum supervision. Qualifications You will have gained the following skills/experience: Be … actively investigate cases, taking ownership and maintaining focus to successful resolution Can demonstrate an enthusiastic can-do attitude Takes ownership and consistently strives for improvement Minimum Criteria Creating and administering Starter, mover, leaver accounts. Supporting Microsoft Windows 11 in an enterprise environment Administrating Microsoft Active Directory Supporting Microsoft more »
Employment Type: Permanent, Part Time, Work From Home
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