Service and Resilience Manager
Leatherhead, Surrey, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Premium Credit Ltd
for our clients, customers and colleagues. This role is integral to our success and you'll be responsible for ensuring that our Business Continuity Management System remains fit for purpose and compliant with ISO22301, and that our recovery and resilience strategies, cyber response playbook and scenario library are regularly … the Head of IT Service and Operations, you'll oversee Disaster Recovery activities and provide support to wider IT Service Operations including Major Incident Management, Change Management, Monitoring etc. The role also includes, but is not limited to; - Act as the SME on resilience matters, identifying improvements … and leading implementation where agreed - Ensure all RTO and RPOs are logged, agreed and achievable - Support or lead on ITIL processes such as Change Management, Major Incident Management, asset Management and Service Improvement - Provide oversight and monitoring of IT Audit actions - Own vendor relationships, ensuring that more »
Employment Type: Permanent, Part Time, Work From Home
Salary: £50,000
Posted: