Customer Experience Specialist Apprentice - Service Advisor
Mercedes-Benz of Bolton, The Island, 2 Blackburn Road, Bolton, England
Mercedes-Benz of Bolton
As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role The role of a Customer … of customers Keeping up to date with the most recent product information Resolving challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills … be confirmed. Expected Duration 15 Months Positions Available 1 Closing Date Friday, 30th August 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Problem solving skills Administrative skills Number skills Analytical skills Logical more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
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