IT Support Apprenticeship
Ullswater Road, Penrith, England
COMPUTEAM LTD
opportunity, we are searching for like-minded professionals to join this well-bonded team. Role Monitor service board and progress accordingly Provide exceptional service support to the client Provide solution(s)/work around(s) to incidents and problems Maintain clear communication with the team and clients Assisting account … and recorded data (e.g. ITBoost) are kept up to date as changes are made Escalate issues within the team where necessary Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve … users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or more »
Employment Type: Advanced Apprenticeship
Salary: £14,000.00
Posted: