Technical Support Apprentice
WHITELEY MILL, 39 NOTTINGHAM ROAD, STAPLEFORD, NOTTINGHAM, England
Hybrid / WFH Options
Hybrid / WFH Options
JOLA CLOUD SOLUTIONS LIMITED
is growing year on year! This Apprenticeship, will allow you to start your career in an industry that is constantly evolving. Role As a Technical support Apprentice, you will help onboard new customers to the platform and support existing customers with day to day technical queries … and system configuration issues. Should you be unable to support customers, you will refer to 2nd line technical developers who will support you in resolving these issues, but importantly it will be you who resolves these issues and liaises back to the customer. To undertake this role … you need to be responsive to customer enquiries and work as part of a small team of other support professionals as well as technical account managers. Assisting customers is usually carried out via telephone or web ex conference, however there may be occasions when you are asked to more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted: