1 to 2 of 2 Apprenticeship Management Information System Jobs in Leeds

the efficient and effective operation of the technology platforms that underpin our services Work within ITIL aligned-processes –Incident, Request, Problem and Change Management Undertake continuous service improvement reviews and feed these back to the Head of Platform Engineering Training Why choose our Azure Cloud Support Specialist apprenticeship … from 1st line to 3rd line Hybrid working 3 days office & 2 home Free parking Cycle-to work-scheme Pensions scheme Apprenticeship Standard Information communications technician (level 3) Training Provider QA LIMITED Working Week All details will be confirmed upon interview. Expected Duration 16 Months Positions Available … Essential) About the Employer Talion Talion is a Managed Security Services Provider forged from BAE Systems and brought into the market through a management buyout at the start of 2020. Talion delivers a full end to end service for organisations from large scale enterprise to the SME market. more »

incoming customer calls promptly and efficiently • Responding to and taking necessary actions on customer emails ensuring timely and effective communication. • Updating the SECOM operating system with accurate and comprehensive information, logging all customer requests and incidents. • Conducting cross-referencing and verification of information using the … daily targets by effectively managing and prioritising tasks. • Plan and organise the diary to meet both company and client expectations. • Collaborate with regional management, National Accounts, and other stakeholders to identify and escalate any issues or queries that may impact service delivery to clients. • Perform cross-referencing of … operating platform to ensure accurate and up-to-date information. • Efficiently handle and resolve reactive requests within specified timescales. • Communicate daily handovers to management and fulfil any additional reporting requirements. • Enforcing health and safety standards, promoting a safe working environment, and completing all required e-learning modules to more »