1 to 1 of 1 Apprenticeship User Acceptance Testing Jobs in London

use of the company’s systems to provide comprehensive records and deliver a consistently excellent support service Create and maintain a comprehensive, accessible and user-friendly help-site including FAQs and a knowledge-base for all users Help to answer customer enquiries surrounding our company policies as required by … the company Technical Support: Report software bugs/faults, liaise with developers and conduct user-acceptance testing to ensure these are resolved Monitor and report on all user enquiries and feedback, maintaining clear records in order to help the company to ensure optimum use of Panacea … known issues and on newly released functionality or upgrades to the software, in a manner which consistently supports the best interests of our company User communications: Write and distribute release notes, tailored according to the needs of our subscribers, which inform and promote to our users the functionality, upgrades more »