programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership inclduing EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customerservice specialist Level 3: Sales qualification, (City and Guilds Level 2 certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia product knowledge A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The more »
Per annum Health and wellbeing incentives Excellent progression opportunities Access to the company pension scheme Desired Qualities, Skills and Knowledge: Motivated Team Player Good customerservice skills and experience Keen eye for detail and good organisational skills Excellent time management skills Committed to learning Grade 5 in GCSE more »
technical expertise, and a deep understanding of Mazda products and services. This is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service. Role Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems Learn to perform routine maintenance tasks, including inspections, lubrication … upgrades under supervision Develop proficiency in using diagnostic tools and equipment to identify issues accurately Collaborate with team members to ensure timely completion of service requests and projects Follow safety protocols and guidelines to maintain a safe working environment Document service activities, including work performed, parts used, and … customer interactions Attend training sessions and workshops to enhance technical skills and product knowledge Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations Assist with inventory management, including tracking parts and supplies used during service operations Training Motor vehicle service and maintenance more »
ST. PETERS HOUSE, SILVERWELL STREET, BOLTON, England
CORE ESTATES NW LIMITED
Bolton, Manchester, and the surrounding areas. Established in 2022 as a Family Business property specialist, our vision was clear: to elevate the standard of customerservice in buying, selling, letting, and property management. Whether you're purchasing, selling, or renting your property or business through us, we guarantee … a first-class service with a personal touch. Our values of honesty, support, and trust are at the CORE of everything we do, delivered in a professional and approachable manner. With over 15 years of experience, we've meticulously refined our processes to ensure our clients are at the more »
Suite 1A Eden Point, Three Acre, Cheadle, Cheshire, England
JTRS LIMITED
Apprentice Sales Administrator for a Technology Solutions Provider based in Cheadle. You will undertake your Level 2 CustomerService Practitioner qualification. Role Ensuring clients receive support, product and service in timely manner Customer data capture and order reporting Order processing Building and maintaining client relationships Preparing … sales reports and renewal reports for customer Monitoring and assisting client requests Providing first class service to customers Training Intermediate Level 2 Apprenticeship in CustomerService, including NVQ and functional skills maths and English. Work based learning. A great opportunity to develop your career with an … employer who supports continuing professional development. Apprenticeship Standard Customerservice practitioner (level 2) Training Provider NORTH LANCS. TRAINING GROUP LIMITED(THE) Working Week Monday - Friday 8.30am - 5.00pm/45 minutes lunch/38.75 hours per week. Expected Duration 17 Months Positions Available 1 Closing Date Saturday, 7th September more »
Mercedes-Benz of Bolton, The Island, 2 Blackburn Road, Bolton, England
Mercedes-Benz of Bolton
As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »
3 WORTHINGTON BUSINESS PARK, WORTHINGTON WAY, WIGAN, England
LINK CONTRACTING SERVICES LTD
individual who can prioritise workload and meet deadlines. Be part of our Helpdesk Team as a Helpdesk Admin Apprentice, ensuring the delivery of successful customerservice for our clients. Role Keep our client maintenance system updated with crucial information on van usage by our engineers Coordinate with sub … Months Positions Available 1 Closing Date Monday, 24th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Organisation skills Customer care skills Administrative skills Number skills Logical Qualifications English GCSE or equivalent, grade 4 (Essential) Maths GCSE or equivalent, grade 4 (Essential) About the … at all levels within the business giving us the edge on our competitors in that we are able to offer an exceptional level of customerservice and providing real people with real values who are always obtainable and extremely passionate about our business. more »
Swarm Training is working with OneFile with their search for a Level 2 CustomerService Apprentice. This is an excellent chance to kickstart your career within a highly successful team and work within a fast-paced and exciting industry. Role During this apprenticeship, you will provide a vital … service to customers, by accurately inputting qualification data from various sources, into OneFile’s internal database. This allows customers to track the progress of their learners and use the main features of the products. You will provide advice to customers on the layout of a qualification, to help track … Training will be with us – Swarm Training, a national provider of apprenticeships throughout the UK. The successful candidate will work towards the Level 2 CustomerService qualification, this apprenticeship will take 12 months to complete with assessments. Functional Skills in maths and English, if required. Training schedule has more »
22 Union Street, Oldham, Greater Manchester, England
FIRST CHOICE HOMES OLDHAM LIMITED
to ICT for advice and support are progressed by liaising with ICT Staff and 3rd parties to ensure prompt resolution in line with the service level agreements and operational level agreements whilst providing high levels of customer service. Respond to tickets and reports, providing support and guidance to … are successful. Manage and control ICT assets and user access in line with agreed processes Provide telephone and email support cover to the ICT Service Desk as and when required, ensuring that ICT deliver first class support services to satisfy the needs of our customers (internal & external) by working … designed to empower and improve lives. FCHO has a number of services which deliver more than the traditional landlord function such as: our Directions Service which provides employment and training support and our Community Impact Team that offers financial support and advice. We are continuously looking at ways to more »
Merseyway Innovation Centre, 21-23 Merseyway, Stockport, England
Sector3 / Stockport Volunteer Hub
notes of conversations and collating evaluation/feedback from attendees Training This apprenticeship provides on the job training in a variety of skills including customerservice, admin and social media, providing a Level 2 CustomerService Qualification on completion. Functional Skills English and Maths if required. … a solid position to work in a variety of settings including an office environment or out in the community working with individuals. Apprenticeship Standard Customerservice practitioner (level 2) Training Provider THE TRAFFORD AND STOCKPORT COLLEGE GROUP Working Week Monday to Friday 9am - 5pm - although flexible working is … means we support these organisations to thrive by offering advice on funding, training and resources. Sector 3 also run the Stockport Volunteer Hub - A service where individuals can find volunteering opportunities that enable them to discover new passions, explore their potential and develop valuable skills. more »
Metrolink House, Queens Road, Cheetham Hill, Manchester, England
Metrolink
learn to apply structured techniques to common and non-routine problems Learn the importance of disruption management and how to assist in reforming the service where necessary and appropriate Assist in planning small works and project works Learn to maintain tools and equipment and prepare routine equipment for each … task Updating Agility with reactive and planned maintenance tasks/work orders Carry out repairs and reactive maintenance Understand the importance of customerservice Record and report information accurately either internally or externally Learn to effectively operate a range of mobile devices including phones, laptops, and tablets Take … Trams in Melbourne, as well as Lyon, Dijon or the nearby network of Nottingham Trams. Amey is one of the UK’s leading public service providers, with an international footprint in the US, Qatar and Australia. It already does a lot of work in Greater Manchester: Manchester Street Lighting more »
have an expanding operation in India, which forms part of our international growth plans. We are founded on strong core values, committed to outstanding customerservice and focused on growth at home and abroad. more »
systems To enhance the delivery of the Level 2 Autocare standard, there are additional elements embedded into the qualification. These include: Interpersonal skills and customerservice Parts & managing stock Levels ADAS FGAS Basic electrical vehicle awareness Upon successful completion of the apprenticeship, you will achieve the Autocare Technician … Positions Available 1 Closing Date Friday, 30th August 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications more »
Ground Floor, Statham House, Talbot Road, Stretford, Manchester, England
IP EXCHANGE LIMITED
communicate well with people and be able to operate in a busy office environment. You will provide our customers with the highest level of customerservice, whilst providing 1st line technical support. Role Create a positive first impression and experience for all who contact our organisation. Greeting callers … take clear written messages. Build strong relationships with our customers, and suppliers always. Be the first point of contact for inbound enquiries from our customer base, carry out first line checks, and escalating tickets and calls to the relevant service team members; this will include but is not … Update customers according to IPEX SLAs by phone and our ticketing system - Freshdesk. Liaising with Suppliers as and when required to assist in resolving customer issues, carrying out relevant testing as per their recommendations. Monitor and review tickets and ensure they are closed appropriately and only once a resolution more »
St Edward’s C of E Primary, Hanover Street, Castleton, Rochdale, England
St Edward’s CE Primary School
appoint an enthusiastic hard hard-working and highly motivated Business administration assistant. To be responsible for providing efficient and effective administrative and/or customerservice support to respond to service-specific needs Role To be responsible for providing efficient and effective administrative and/or customerservice support to respond to service specific needs including: - Postal duties Undertaking reception duties Photocopying and collating documents Taking telephone messages Inputting data onto computer systems e.g. SIMS, Eduspot Using IT packages for word processing, spreadsheet and database applications Dealing with customer requirements in a courteous … Closing Date Wednesday, 12th June 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Creative Qualifications Maths & English GCSE or equivalent, grade 4 and above (Desired) About the Employer St more »
Number One Riverside, Smith Street, Rochdale, Greater Manchester, England
Rochdale Metropolitan Borough Council
the Dept of Education statutory census returns including other admin tasks. Role To be responsible for providing efficient and effective administrative and/or customerservice support to respond to service specific needs including: Processing data from different systems and sources Inputting data onto computer systems Using … General office administration duties Servicing meetings and greeting visitors Assisting in organising and servicing events Using e-mail to distribute global messages Dealing with customer requirements in a courteous and professional manner, taking advice from the Line Manager when appropriate Support out of hours events with team members Attending … Closing Date Wednesday, 12th June 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Creative Qualifications 5 GCSES's including Maths & English GCSE or equivalent, grade 4 and above (Essential more »
VIP HOUSE, CHADDOCK LANE, ASTLEY, MANCHESTER, England
VALVES INSTRUMENT PLUS LTD
Valves Instruments Plus Ltd (VIP) in Astley are recruiting for a Sales Admin Apprentice. The successful candidate will work towards completing a Level 2 CustomerService Apprenticeship over the duration of 17 months. The successful candidate will also be speaking with customers regards outstanding quotations, prospects about working … numbers, details of calls, jobs roles, etc. Sending introductory emails to customers Training Level 1 & 2 Functional Skills in maths and English Level 2 CustomerService Practitioner Apprenticeship Standard Progress onto full-time employment Apprenticeship Standard Customerservice practitioner (level 2) Training Provider NORTH LANCS. TRAINING more »
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customerservice specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9.00am - 5.00pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information. Role Completing product presentations, Test-drivs and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership inclduing EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customerservice specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday -Friday, 09:00 - 18:30 - With a regular day off. Working every more »
As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels, and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges … Understanding the extended customer journey Understanding how to apply different skills and behaviours in various situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customerservice skills including understanding customer needs and business needs, critically evaluating customerservice levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »